Mony Reach Angkor Hotel Reviews

Response from Property: Dear Carol, Thank you for taking the time to leave a review, and we're delighted to hear you enjoyed your 3-night stay with us! We take pride in maintaining a clean environment, and we're happy to know the location was convenient for your needs. Our staff thrives on being helpful, so it's wonderful to hear they made a positive impression on you. We hope to see you again soon.Best regards,Beley and Mony Reach Angkor Team.

Response from Property: Dear value guest,Thank you for taking the time to share your feedback about your recent stay at Mony Reach Angkor Hotel. We're pleased to hear that you found our hotel clean and that our front desk staff provided excellent service.We apologize for any discomfort you experienced due to the firmness of the beds. We understand the importance of a good night's sleep, and we will take your comments into consideration as we strive to improve our guests' comfort.Regarding the curtains, we apologize for any inconvenience caused by the lack of blackout curtains. We appreciate your suggestion to bring eye shades to help mitigate the issue and will also explore options to improve the light-blocking capabilities of our window coverings.We're sorry to hear about the noise disturbance from surrounding bars. While we strive to provide a peaceful environment for our guests, we understand that external factors beyond our control may impact the overall experience. We appreciate your understanding in this matter.Your feedback about the shower configuration is duly noted, and we apologize for any confusion. We will review our website images to ensure they accurately reflect the room features for future guests.We're glad to hear that you enjoyed the balcony and pool areas. Your satisfaction is important to us, and we hope that these aspects of your stay provided some relaxation and enjoyment.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear Hancongcong,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay and that our newly renovated rooms, delicious food, and hotel service exceeded your expectations.Your kind words about our staff truly mean a lot to us. We take great pride in providing exceptional service to all our guests, and it's fantastic to hear that our team's efforts made your trip memorable. We will be sure to pass along your compliments to the entire team.We appreciate your recommendation and are delighted that you found our hotel well-managed and in an excellent location. It was our pleasure to host you, and we look forward to welcoming you back for another exceptional stay in the future!Best regards,Mony Reach Angkor Family

Response from Property: Dear valued guest,Thank you for taking the time to leave us a review. We are so glad to hear that you enjoyed our beautiful design and our friendly staff. We also appreciate your feedback on the room noise and the sink drainage issue.We are aware of the issue with the window in your room, and we are working to have it repaired as soon as possible. In the meantime, we have taken steps to reduce the noise by installing soundproofing curtains. We have also inspected the sink drainage in your room, and we have found that it is a minor issue that can be easily resolved. We will be addressing this issue immediately.We apologize for any inconvenience that these issues may have caused you. We value your feedback, and we are committed to providing our guests with the best possible experience.We hope to have the opportunity to welcome you back to our hotel in the future.Sincerely,Beley and Mony Reach Family

Response from Property: Dear valued guest.Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you enjoyed your stay at our newly renovated hotel and found it to be clean, tidy, and with friendly staff.We are particularly proud of our recent renovations, which have helped us to create a modern and comfortable environment for our guests. We also work hard to ensure that our staff is always friendly and helpful, so we're delighted to hear that you had a positive experience with them.We hope you had the opportunity to explore all that our hotel has to offer, including [mention specific amenities or features the guest might have enjoyed]. We are located in a great central location, which makes it easy to get to all the major attractions.We appreciate your business and look forward to welcoming you back soon!Best regards,Beley and Mony Reach Family

Response from Property: Dear Valued Guest,It warms our hearts to hear you say this is a "Great place as it is." We are thrilled to have you back for your second stay and that everything lived up to your expectations! Tidy and clean rooms are a top priority for us, so knowing we delivered on that front makes us incredibly happy. We are always looking for ways to refine the guest experience and your insights are invaluable.Whatever it was, we're so grateful you chose our hotel again and that it continues to be a great place as it is for you. We can't wait to welcome you back for a third stay and hopefully many more to come!Best regards,Beley and Mony Reach Angkor Family.

Response from Property: Dear Naikeang Din,Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed your stay with us and that you found our hotel clean, affordable, and conveniently located near Pub Street.Your satisfaction is our top priority, and we're thrilled that we could meet your expectations during your time with us.Once again, thank you for choosing Mony Reach Angkor Hotel as your home aways from home during your trip in Siem Reap. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear Saint,Thank you for taking the time to share your positive feedback about your recent stay at our hotel! We are thrilled to hear that you found everything to be great, including our friendly and helpful staff and the convenient location.Your kind words about our team are truly appreciated. We believe our staff is one of our greatest assets, and they are dedicated to providing exceptional service to every guest. We are glad to know that their efforts made a positive impact on your stay.We are also delighted to hear that you enjoyed our location. Being centrally located allows our guests to easily explore all that Siem Reap has to offer.Thank you again for choosing our hotel and for sharing your positive review. We hope to welcome you back soon!Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear value guest, Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you enjoyed the swimming pool, appreciated our new rooms, and found our service to be good.We appreciate your valuable feedback regarding the faucet cover switch, and we will certainly review this to enhance the convenience for our guests.Your local recommendations for places to eat and catch a movie, especially the one offering fresh beer at an impressive price, are much appreciated. Sharing insights about the distance and travel time to the new airport is also helpful for fellow travelers.We are grateful for your detailed feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Best regards,Belely and Mony Reach Angkor Family

Response from Property: Dear value guest,Thank you so much for taking the time to share your wonderful review of your recent stay at our hotel! We're absolutely thrilled to hear that you enjoyed your Angkor Wat experience and that our hotel played a part in making it memorable.Your praise for our location and cleanliness truly warms our hearts. It's fantastic to hear that the proximity to Pub Street was perfect for exploring the festive vibe and delicious restaurants, from local spots to tourist favorites. We loved your description of the towel animal in your room and are delighted you found our amenities well-stocked and thoughtful. Those cotton swabs definitely come in handy.We understand your early morning wake-up for the sunrise tour and the unexpected locked door situation. While we aim to ensure all facilities are accessible at most times, we apologize for any inconvenience this caused. We'll certainly discuss this with our team to see how we can improve late-night access options for future guests.Thank you again for choosing our hotel and for sharing your fantastic review. We hope to welcome you back to Siem Reap soon for another unforgettable stay, with early-morning explorations made a little smoother!Best regards,Mony Reach Angkor Family

Response from Property: Dear Value Guest, Thank you for your detailed and thoughtful review. We are delighted to hear that you enjoyed your spacious, well-cleaned, and comfortable room. It's great to know that the nearby supermarket and our attached restaurant added convenience to your stay. We appreciate your feedback regarding the shower holder and will look into possible improvements. Your kind words about our staff's smiles and kindness mean a lot to us. We look forward to welcoming you back soon.Best regards,Beley and Mony Reach Angkor Team

Response from Property: Dear value guest,Thank you for your review and for choosing our hotel for your stay in Siem Reap. We are delighted to hear that you’d found our hotel to be good value for money and you had enjoyed our new facilities, excellent staff service, and our convenient tour arrangements at reasonable price.We would like to sincerely apologize for any discomfort you may experience during your stay. We can assure you that our hotel provides a daily room cleaning service as well as regular sanitizing and disinfecting service. However, we take all feedback seriously and will investigate this matter further to ensure that our next guests will have a comfortable and enjoyable stay. We appreciate your feedback and will use it to improve our services.Thank you again for your review and we hope to have the opportunity to welcome you back in the future. Best regards, Mony Reach Angkor Hotel

Response from Property: Dear value guest,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our attentive service and that we were able to accommodate your needs by moving you to a suitable room. Providing excellent service and ensuring our guests' comfort is always our top priority. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future!Best regards,Beley and Mony Reach Angkor Hotel

Response from Property: Dear value guest,Thank you for taking the time to share your feedback following your recent stay with us. We're delighted to hear that you appreciated our convenient location near Siem Reap Night Market and Pub Street, as well as the amenities available in the vicinity of the hotel.We're glad to know that you found our room facilities to be well maintained. However, we apologize for any inconvenience caused by the high pillows and the limited variety of breakfast options. Your feedback regarding the pillows and breakfast variety is valuable to us, and we will take it into consideration as we strive to improve our guest experience.Furthermore, we sincerely apologize for the unpleasant experience with finding hairs in your breakfast. This is certainly not reflective of our usual standards, and we will investigate the matter thoroughly to ensure it does not happen again in the future.Your feedback is invaluable to us, and we appreciate your candidness. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Beley and Mony Reach Angkor Family.