J7 Angkor Hotel Reviews
J7 Angkor Hotel
Royal Residence, NR6, Krong, Siem Reap, CambodiaView Hotel Details
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J7 Angkor Hotel Guest Reviews
4.2/5
Very Good
40 review
Verified reviewsLocation4.5
Amenities3.9
Service4.1
Cleanliness4.4
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All Reviews(40)
Positive reviews(35)
Reviews with photos/video(8)
Awesome stay(10)
Great service(8)
Negative reviews(5)
MUSAED M S M S A
Classic King Room
Stayed in Apr 2024
Couples
13 review
Posted on Apr 18, 2024
Unfortunately, the water flow is so weak that I cannot take a shower. I am very surprised that there is no Ironing Board
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve. Best regards, Team Management.
May
Classic King Room
Stayed in Feb 2024
Couples
1 review
Posted on Feb 24, 2024
Pretty disappointed with the facilities especially the pool . It was so dirty and green . Was told they clean every morning . The breakfast is pathetic compare to the last few nights that we stayed around pub street which is a 4 star hotel not even international brand and cheaper too .Not many people in the hotel and I think that’s why the breakfast has limited varieties . I think I will not pay for this rate as listed as 5 stars hotel . Need to collect the eggs from the counter when is ready . The last hotel I stayed was delivered to the table once is ready . Dare not open the door to the balcony because of mossi too . Therefore you can’t really enjoy the outdoor unless you are fine with the sting . service at the concierge was good and thoughtful . Anyway I won’t pay for this rate if I can’t enjoy the pool nor the breakfast
Response from Property: Dear Sir or Madam,Thank you very much for sharing your experience after your stay with us and I appreciate your feedback regarding your stay at the J7 Angkor Hotel Siem Reap and will share these with my Team. It is with sincere regret that we note your dissatisfaction with our service and facilities. It is always important to receive constructive review, which will serve as an encouragement to all our ambassadors as we strive to continuously improve the quality of our services. We have well taken note of your additional comment related to the breakfast buffet as well as the egg was not delivered to the ordering table, which I will share your feedback with our Executive Chef and team for their review and future. improvement.I once again thank you for sharing your experience, and we hope to be given the opportunity to welcome you back in the near future.With kind regards,Sok VannOperation Manager
Rocky_99
Classic King Room
Stayed in Jan 2024
Family
9 review
Outstanding
Posted on Mar 11, 2024
One of the best and favorite locations in Siem reap
J7 Hotel it's my favorite hotel with a very nice atmosphere
Response from Property: Thanks for your review. We are really appreciated for your feedback.
Guest User
Classic King Room
Stayed in Mar 2024
Solo travelers
2 review
Posted on Mar 14, 2024
Lovely hotel
Quiet yet close to the action
Rooms very nice and spacious.
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve. Best regards, Team Management.
Hiroyuki
Classic Twin Room Non smoking
Stayed in Jul 2023
Couples
1 review
Very Good
Posted on Aug 1, 2023
- pros
spacious
good taste of furnitures
enough water pressure of shower
separated living area
- cons
me & my husband had bug-bites by bedbugs (room 103)
I requested 3rd floor room beforehand but not accepted even though there are small number of guests (so we had no buffet for breakfast)
Response from Property: Thank you so much for your review
Lor
Classic Twin Room Non smoking
Stayed in Jan 2023
Family
3 review
Very Good
Posted on Jan 27, 2023
A boutique hotel full of ancient Khmer vibe especially with indoor plantation and thoughtful design to allow for maximum sunlight to shine through. The location is especially convenient with a starbuck just across the street and a cinema.
Overall, I enjoyed the stay. With the room rate of less than $100 per night, I’d say it’s pretty worth it.
Response from Property: Thank you so much for your review. we hope to welcome you back again soon.
samsokvisal
Classic Twin Room Non smoking
Stayed in Jul 2023
Family
94 review
Outstanding
Posted on Aug 28, 2023
The best hotel to stay in city center. Easy to go any where, even the super market or go for running exercises
Response from Property: Thank you so much for your review
Amit
Junior Suite
Stayed in Apr 2023
Couples
9 review
Outstanding
Posted on Apr 11, 2023
It was a pleasant staying in J7. Will go again.
Response from Property: Thank you so much for your review. we hope to welcome you back again soon.
Thirith
Classic King Room
Stayed in Nov 2023
Family
5 review
Very Good
Posted on Feb 17, 2024
Running out of breakfast at 8 am and it was not refilled.
Response from Property: Dear Sir/Madam , Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve. Best regards, Team Management.
Oun Tsr
Classic Twin Room Non smoking
Stayed in Jan 2024
Family
15 review
Outstanding
Posted on Jan 7, 2024
Nice hotel...
Big room
Good service
🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
Response from Property: Thanks for your review. We are really appreciated for your feedback.
Sithan sok
Classic King Room
Stayed in Apr 2024
Family
6 review
Outstanding
Posted on Apr 17, 2024
Good place good service
Response from Property: Thanks very much for your review. We are really appreciated for your feedback.
Leng Seyha
Classic Twin Room Non smoking
Stayed in Nov 2023
Friends
22 review
Outstanding
Posted on Nov 28, 2023
Nice stay but little dark light in room
Response from Property: Thanks for your review. We are really appreciated for your feedback
HIROFUMI
Classic Twin Room Non smoking
Stayed in Sep 2022
Couples
1 review
Outstanding
Posted on Sep 14, 2022
Very good service and hospitality.
And it is refined
Response from Property: Thanks for your very positive review.
Dypoly THENG
Executive Club Room without Balcony Non smoking
Stayed in Jun 2024
Family
1 review
Posted on Jun 11, 2024
Low service
Response from Property: Dear Dypoly THENG,Warmest greeting from J7 Angkor Hotel Siem Reap!On behalf of entire team at the J7 Angkor Hotel we would like to say 'thank you' for you choosing to stay with us.We regret to hear that you are disappointed with our services while our team member tried their best to satisfy all your need and free upgrade you to a club room with balcony.During your stay unfortunately you haven’t given or share any feedback about your disappointment, instead we have received your feedback on trip.com. Even thought, our front desk agent tried their best to meet you and your family at lobby and asking about your stay. Once again, we apologize for all inconvenience cause, and we hope that you will give us an opportunity to serve you better in future at J7 Angkor hotel.Our team looks forward to welcoming you back to the hotel in the future.Wish you all the bestYours sincerely,Sok VannOperation Manager
Yang YiJia
Classic King Room
Stayed in Oct 2022
Business travelers
71 review
Posted on Oct 18, 2022
Everything is good. The location is great. The food is so so.
Response from Property: Thank you so much for your review. we hope to welcome you back again soon.