Trip.com
Hotels
Sierra Vista Hotels
Sierra Vista TownePlace Suites by Marriott Hotels
Flights to Sierra Vista

Sierra Vista: 17 hotels found

Recommended
Price
Star Rating
Guest Rating
Distance

Latest Hotels Reviews for Sierra Vista

TownePlace Suites Sierra Vista

TownePlace Suites Sierra Vista

4.5/528 Reviews
My wife and I are on a road trip from New York. We had booked a 'suite' four days in advance of our anticipated arrival in Sierra Vista, and reserved the room for four nights. This so-called 'suite' as advertised and as shown on our receipt was to contain, among other things, a kitchen, and a table with three chairs. After driving more than 2,500 miles over five days we were looking forward to relaxing and recouping for a short week. Check in time was 3:00 pm, and that was the time we arrived at the Towneplace Suites by Marriott. The room was not ready and so we waited an additional 45 minutes with no explanation or apology. When we finally saw the room we were appalled. A kitchen sink, stove, and refrigerator were jammed into a corner of a very small room. There was no table as advertised, nor was there room to put a table, let alone three chairs. Did I mention the room was very small? Barely room for two people to move around. If one were to use the kitchen area for preparing a meal there would be no place to eat it. I am a proud veteran and 'support our troops', however the government has booked many rooms in many hotels in Sierra Vista for the military who I assume are here to help with 'border security'. When I was in the service I dined in mess halls with hundreds of other service personnel. At this point in my life I'd prefer to dine with my wife in a quieter atmosphere. Towneplace Suites had assigned us a room on the first floor between two rooms occupied by soldiers. Not all that serene. Fortunately we did not get to stay at Towneplace Suites by Marriott. When we pointed out to the befuddled desk clerk that our room was not what we had booked, and produced a written receipt documenting that, confusion ensued. After a long period of whispered phone conversation, there was 'nothing' they could do to make it right except offer a free bottle of water. It was quite late by this time but we were extremely lucky to be able to book a residential suite at the nearby Candlewood Suites, a lovely, spacious place which we highly recommend over Towneplace. We will never go to a Towneplace Suites by Marriott again. Do they even know what the word 'suite' means?

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.