Faern Crans-Montana Valaisia

Faern Crans-Montana Valaisia Reviews

Faern Crans-Montana Valaisia

Rte de Vermala 10/12, Sierre, Canton of Valais, 3963, SwitzerlandView Hotel Details
Faern Crans-Montana Valaisia
Faern Crans-Montana ValaisiaFaern Crans-Montana ValaisiaFaern Crans-Montana Valaisia
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Faern Crans-Montana Valaisia Guest Reviews

4.3/5
Very Good
51 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(51)
Positive reviews(45)
Reviews with photos/video(8)
KRyan
Comfy Double Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Great location and hotel!
Guest User
Comfy Double Room
Stayed in Jul 2023
Couples
1 review
4.2/5
Very Good
Posted on Jul 3, 2023
Pleasant and clean room. Attractive and comfortable outdoor swimming pool. Nice game room. Tasty restaurant for both dinner and breakfast. Definitely to come back
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Guest User
Comfy Double Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 7, 2024
環境服務都很滿意
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Guest User
Comfy Double Room With Balcony
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 22, 2024
乾淨又衞生
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Colin W
Stayed in Sep 2024
Couples
4.0/5
Very Good
Posted on Sep 9, 2024
Location next to Arnouva cable car was great, with Escalator down to Montana centre for bars, restaurants and free buses to Crans, etc. Room and bathroom weren't big, but adequate and spotlessly clean. All staff were great. Food was great.
Response from Property: Dear Sir, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at Faern Crans-Montana and appreciated the convenient location next to the Arnouva cable car, as well as the cleanliness of your room. It's wonderful to know that our staff and food left a positive impression on your experience. I hope you enjoyed the Omega Open. We hope to welcome you back soon for another fantastic stay!
Nathalie S
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 19, 2024
We stayed at the hotel for the weekend, but we would definitely like to come back during ski season. The location is excellent—close to the city center, yet not directly in it—with escalators right next to the hotel leading into town. The interiors are beautiful, with tastefully selected furniture. The hotel is pet-friendly, which is very important to us as we always bring our furry family member along. The breakfasts were delicious, and the staff was extremely helpful. Thank you!
6/7
Response from Property: Dear Nathalie, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, particularly our convenient location, beautifully designed interiors, and pet-friendly atmosphere. It's great to know that our breakfasts and staff service met your expectations as well. We look forward to welcoming you and your furry family member back soon! Best regards,
C9807JYdanielac
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 13, 2024
Nice rooms, very nice decorated, excellent welcome, great views of the mountains from the hotel, excellent welcome, very tasty dinner amd great breakfast. I invite you to book this hotel and to discover all the great things for an unforgettable stay in the mountains. Thank you very much for the great memories
Response from Property: Dear Estimated guest, Thank you so much for your heartfelt review! We are delighted to hear that you had such an amazing stay with us in the mountains. It’s wonderful to know that you enjoyed our rooms, the views, and our dining experiences. Your kind words about our team’s warm welcome truly mean a lot to us. We sincerely appreciate your recommendation. We look forward to welcoming you back for another unforgettable experience. Warm regards,
Guest User
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 28, 2024
Lovely hotel in good location and adequate facilities. Spacious room with good amenities and wonderful view from the balcony. Breakfast was quite good. Staff very helpful and friendly. My daughter was staying nearby and loved the hotel, she may book it next year
Response from Property: Dear Guest, Thank you for your delightful review! We’re thrilled you enjoyed your 6-night stay with us, from the spacious room and stunning balcony view to the hearty breakfast and our friendly staff. It’s wonderful to hear that your daughter also loved the hotel and is considering booking with us next year. We look forward to welcoming you both back! Warm regards,
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 16, 2024
Great stay. All the staff made you feel special guest. Got upgrade to supernice room with snow mountains view. The breakfast and dinner were perfect. Great kitchen staff also, thanks for the raclette evening and delicious cheese varieties. Nothing was to much asked. Very rare these days to find this high level service hotel . I will recommend it to my friends and will definitely come back. Gr Frank V
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 16, 2024
Exceptionally friendly staff and great Service. Good food and very clean rooms. Great view! The location is close to the center. Very quiet. The beds are absolutely comfortable. We really enjoyed our stay and would book this hotel again at any time.
144wesalh
Stayed in Aug 2024
Solo travelers
5.0/5
Outstanding
Posted on Aug 22, 2024
The location of the hotel is very good few stops from hiking locations and from the city The hotel staff are very friendly and helpful. The room view is magnificent to the mountains. The room is clean. The hotel is good for family and couples as well as solo Thank you
Response from Property: Dear Wesal, Thank you for your kind feedback! We're thrilled to hear that you enjoyed the convenient location, friendly staff, and breathtaking mountain views from your room. It's great to know that you found our hotel to be a perfect fit for families, couples, and solo travelers alike. We look forward to welcoming you back for another wonderful stay.
Pearlchem C
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 12, 2024
The hotel locate in a very nice quiet area…few minutes walking distance to city center and ******! The hotel stuff is very nice and helpful. The room is very clean and organized. The breakfast come with many option. Certainly I will choose stay again if I am in the area
Hedi S
Stayed in Mar 2024
Solo travelers
5.0/5
Outstanding
Posted on Mar 31, 2024
Had a great stay here; the hotel is really well located (next to ski lifts, city centre, supermarkets etc). Very friendly staff- but I was particularly impressed with Rayane, at the front desk. He is made for client service and always on hand to help! All in all, a very good experience! Ps the spa is phenomenal
Response from Property: Dear Guest, Thank you so much for taking the time to share your positive experience with us! It's fantastic to hear that our location was convenient for your needs, providing easy access to ski lifts, the city centre, and supermarkets. Our team, especially Rayane, will be thrilled to know they made such a positive impact on your stay. We believe in delivering exceptional client service, and it's rewarding to see this reflected through your experience. We're also delighted you enjoyed our spa facilities; we aim to provide a relaxing and rejuvenating environment for our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back for another great stay in the future. Antoine G General Manager Faern Crans Montana
claudia_kirschner
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 23, 2024
Good service, excellent meals, helpful staff, the hotel is situated about 200 m next to the lift, so an ideal location to start your day on skies. Sauna and pool are very good and warm enough to be used even with very small children. Music event in the bar.
Response from Property: Dear Claudia, Thank you very much for sharing your experiences following your holiday week at Faern Crans Montana. We are delighted to hear that your stay was a top experience, characterized by good service, excellent meals, and our helpful staff. It is always rewarding to know that we have succeeded in making our guests' stays enjoyable and memorable. The proximity of the hotel to the lift is indeed one of our most appreciated features, offering easy access to the slopes and making it a convenient base for skiing enthusiasts like yourself. We're glad this contributed positively to the start of your days on the skis. It's also wonderful to hear that you found our sauna and pool facilities to be very good and suitably warm, especially for enjoyment with very small children. We understand the importance of providing a comfortable and welcoming environment for all our guests, regardless of age. The music event in the bar is part of our effort to create a vibrant and enjoyable atmosphere within the hotel. We're pleased it added to the enjoyment of your stay. Your feedback is greatly appreciated, as it inspires us to continue delivering the high standard of service and hospitality our guests expect and deserve. We hope to have the pleasure of welcoming you back to Faern Crans Montana in the future for another top holiday experience. If there's anything specific you would like for your next visit, or if you have any further feedback, please do not hesitate to contact me directly. We're always looking for ways to further enhance our guests' experiences. Warmest regards,
Guest User
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 22, 2024
Very friendly and helpful staff. Rooms and restaurant comfortable and cosy. Breakfast and dinner with a great range of food, meat or fish or veggie. We are looking forward to enjoying the completely renewed wellness area at our next visit. We were there for ski holidays, but we could imagine to come for a hiking holiday as well.
Response from Property: Dear Rita, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you enjoyed the welcoming atmosphere and found our staff to be friendly and helpful. It's great to know that both the comfort of the rooms and the restaurant, along with the variety offered in our breakfast and dinner menus, contributed to making your stay enjoyable. It's wonderful to learn that you're considering returning not only for another ski holiday but possibly for a hiking holiday as well. Crans-Montana offers a wealth of activities throughout the year, and we would be delighted to welcome you back to explore the beautiful trails and scenery our region has to offer. Thank you again for choosing to stay with us, and we can't wait to welcome you back for more memorable experiences, whether it be in the ski season or for a hiking adventure. Warm regards,