ECHENG HOTEL

ECHENG HOTEL Reviews

ECHENG HOTEL

Street 2 Thnou Preah, Sihanoukville, Sihanoukville Province, CambodiaView Hotel Details
ECHENG HOTEL
ECHENG HOTELECHENG HOTELECHENG HOTEL
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1 night

ECHENG HOTEL Guest Reviews

4.5/5
Great
11 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.3
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All reviews(11)
Positive reviews(10)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Deluxe King Room
Stayed in Aug 2024
Solo travelers
2 review
3.2/5
Posted on Aug 18, 2024
Smell. Smell of smoke everywhere, even in non-smoking room. Hotel needs renewal. Staff is friendly. When I asked to change the room, due to the smell, they found another room for me.
Response from Property: Hello distinguished guests! Greetings from ECheng Hotel! We regret not being able to make your trip a pleasant stay! As you said, we are also working hard to change the phenomenon that some customers secretly smoke in non-smoking rooms, which causes non-smoking rooms to smell, and obviously we need to do more! Our team attaches great importance to your feedback and suggestions, at present, all room types of the hotel have been fully renovated and upgraded, and soon we will bring you a more high-quality and comfortable accommodation environment, looking forward to your next experience!
Piglit34
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
19 review
4.2/5
Very Good
Posted on Aug 30, 2024
This hotel good place near for everything and near beach
Response from Property: Dear guests, greetings from ECheng Hotel! Thank you very much for choosing to stay with us among the many hotels. How much we hope you can give us a 5-star review, that will be the best encouragement to our staff! Obviously, our service is still a long way from the standard you have in mind, and we are committed to improving our service, and I look forward to showing you the progress of our service and room environment during your next stay! We look forward to seeing you again!
Ethen Yeo
Deluxe King Room
Stayed in Jun 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Service attitude is friendly, room clean
Response from Property: Dear guests, greetings from ECheng Hotel! Thank you for your high evaluation and praise of our hotel! We will definitely work harder to do better and look forward to your next stay to bring you a better stay experience! During the stay in the hotel, guests can report any accommodation problems to our front desk staff at any time. We will quickly solve all problems encountered during the stay for the guests and ensure that every guest has a safe and comfortable stay during the stay! Thank you for your stay and look forward to your visit again! I wish you a pleasant journey!
Guest User
Deluxe King Room
Stayed in May 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The service is super considerate. Takeaways are delivered to the room 24 hours a day. The TV in the room can be used to watch TV shows. The security is also very good.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, greetings from Yicheng Hotel! Thank you for your high praise despite your busy schedule! Ensuring the personal and property safety of every guest is our hotel's primary responsibility. The hotel provides 24-hour takeaway express delivery to the room service. 24-hour front desk security service, any problems in the accommodation can be reported to our customer service, we will be committed to helping customers solve all problems encountered in the accommodation, ensuring that every guest has a worry-free stay! Thank you again for staying at Yicheng Hotel and we look forward to your visit again!
Manwubianji、
Deluxe King Room
Stayed in Mar 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The room is clean and tidy, and there is a large balcony. It is convenient to eat downstairs. The front desk can speak Chinese🎉🎉
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Yicheng Hotel and taking the time to tell us about your stay experience. Thank you very much for your 5-star praise! Nothing makes us more excited and happy than your recognition of us! We will continue to work hard to do better, and look forward to bringing you a better stay experience next time you stay! Looking forward to seeing you again!
Anonymous User
Deluxe King Room
Stayed in Sep 2023
Solo travelers
18 review
5.0/5
Outstanding
Posted on Sep 5, 2023
The hotel is in a good location and has a good environment. There are many movies to watch on the TV. The customer service at the front desk is very polite and can speak Chinese. The room has a viewing balcony where you can enjoy the beautiful view of the city.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time on your trip. Your appreciation is the greatest encouragement for our service and the driving force for our progress. We will continue to be passionate and committed to making every customer enjoy a home away from home experience. We eagerly look forward to your visit again! You are welcome to come back and experience it again, and I wish you a happy life!
wanghongxing555
Deluxe King Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 28, 2023
A good place to stay when traveling. Hygiene: clean and tidy. Facilities: Well equipped. Environment: Elegant and quiet. Service: Warm and courteous.
Original TextTranslated by Google
Response from Property: Distinguished guest: Hello! Thank you for staying at Yicheng Hotel and taking the precious time to tell us about your stay experience. Thank you very much for your 5-star review! We will continue to work hard to do better and look forward to giving you a better stay experience next time you stay!
Beifengchuidaojianpuzhai
Deluxe King Room
Stayed in Jul 2023
Business travelers
204 review
5.0/5
Outstanding
Posted on Aug 7, 2023
The hotel has a unique location
Original TextTranslated by Google
Response from Property: Thank you for visiting our hotel, and thank you very much for your review! We look forward to your visit again and hope that we can give you a better stay experience every time you come!
Jiesen0812
Deluxe King Room
Stayed in Sep 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Sep 22, 2024
位置很好,唯一是我在攜程上定了四天,住了三天,臨時有事要回金邊,最後一天不退款了😂
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Guest User
Deluxe Twin Room
Stayed in Oct 2023
2 review
1.0/5
Posted on Oct 17, 2023
#負評#對床品舒適度,安全性,防治蚊蟲措施,房間佈局失望;连矿泉水都收费,真无语,四瓶一样的矿泉水,就喝一瓶,然后说两瓶收费两瓶免费,我喝的是收费的。免费的在那边,瞬间很下头。房间一进去都是霉味,多久没住人了都
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Response from Property: We are very sorry for causing unpleasantness to your trip, and thank you for your guidance on our work. We will try our best to do better, and hope to give you a better stay experience next time you check in!