Song Saa Private Island Reviews

Response from Property: Dear Till V, Thank you so much for taking the time to describe your wonderful stay and share it with other travelers on this platform. We are delighted that you appreciated our authentic concept and enjoyed the genuine way the team interacted with you, as well as the food and other positive experiences you had while on the island. We are looking forward to your next visit! With warm regards from the Song Saa team.

Response from Property: Dear davidsB8138BC Thank you for your honest feedback, which highlighted the positive aspects of your stay as well as a few that did not meet your expectations or preferences. In response to your review's "less positive" points, we'd like to clarify a few aspects of Song Saa Private Island's barefoot luxury concept. The vast majority of the materials we use in our buildings and furniture are natural, locally sourced, and part of our recycling and up-cycling efforts. The harsh elements of wind, sun, and rain have a direct impact on the materials we use. It is part of our vision not to use paint or coatings on the outdoor wooden structures and cladding. This may result in a more rustic atmosphere, but it is all part of Song Saa's distinct mood and feel. Sea urchins are a common sight in the Koh Rong Archipelago's marine ecosystem. They are not poisonous and are easy to avoid because they are only found in specific areas. Our watersports team is available at all times to provide reef shoes or advice on where they are hanging out, as this varies depending on the currents and seasons. Sea urchins help us a lot and contribute to reef resilience by grazing algae and providing settlement space for corals, thereby helping to maintain the conditions required for coral communities to recover after acute disturbances (such as storms or bleaching). We also have the Song Saa Foundation team available to provide you with more in-depth information about the marine life on the island through guided snorkel tours. We established a 200-meter "no-take zone" around the island, which Cambodian fishery authorities recognized. This means that our house reef, which is directly in front of our overwater restaurant, as well as the ocean view villas, are home to a diverse array of ocean life and are popular among snorkel enthusiasts. Unfortunately, visibility was not optimal during your stay. This could explain why you mentioned your snorkeling experience. To accommodate each individual guest's preferences, we offer several villa categories, each with its own identity. Those who enjoy the sun and having direct access to the sea will prefer to book one of our Overwater villas, which are shaded in the morning but receive plenty of sun after noon and have breathtaking sunset views. Our Ocean View villas are ideal for those who want to enjoy the sunrise while also having some outdoor space with shaded areas. Guests looking for a more private and lush experience up the hill in our jungle area, away from the island operations downstairs, will adore our Jungle Villas, which all have stunning ocean views, some with sunset views. We are deeply sorry that your arrival experience was subpar, and we are working with our team and the taxi service company to determine what went wrong and how it can be improved. We understand and respect that our barefoot luxury concept is not always suitable for everyone. We regret that, despite all of our efforts, including imm

Response from Property: Dear Els S, Thank you so much for your brief yet lovely review. Sometimes you only need a few lines to describe your experience. It was wonderful to see how well you connected with our team and concept, and you thoroughly enjoyed every aspect of your experience. We are certainly looking forward to your next visit! Warm regards from the entire Song Saa team.

Response from Property: Dear SJCATraveller, On behalf of the entire Song Saa team, we would like to thank you for sharing your wonderful review on this platform. It was a pleasure to host you and your family for a couple of days in our 'little' paradise. We can see that when guests choose to spend more than the average three days on the island, their experience becomes even more memorable. Thank you for bringing up our menu selections; in fact, we reactivated the entire menu selections that were available prior to the pandemic this week. We also included a wide range of gluten-free, vegan, and vegetarian dishes. Special food or beverage requests are never a problem; our team is happy to adapt and cater to each individual's diet or taste preferences. To reduce our environmental impact, we try to source as many ingredients and supplies as possible from local distributors. Again, we are delighted that you thoroughly enjoyed your private island and barefoot luxury experience, and we hope to see you again someday. With warm regards from the Song Saa Family

Response from Property: Dear SvenjaB602, It is heartwarming to read such a charming reflection on the paradise island escape you experienced at Song Saa! Thank you very much for sharing and describing your experience in such a beautiful way. We really appreciate when guests interact with so much respect and warmth towards our team and to see them fully connect and engage with the unique concept of our property. A big thank you as well for taking your time to connect with Claire and her team to learn more about all the projects the Foundation is currently working on. We hope to get the opportunity welcome you again in the near future and wish you all the best. With warm greetings from the Song Saa team