Yishang Hotel (Zhaoqing Sihui Tianguang Market Store) Guest Reviews
4.6/5
Very Good
701 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(701)
Positive reviews(671)
Reviews with photos/video(117)
Classy environment(73)
Easy to get around(32)
Friendly front desk staff(31)
Convenient parking(30)
Many dining options(29)
Large rooms(26)
Would stay again(24)
Perfect for business trips(18)
Negative reviews(30)
benedict
Standard Queen Room
Stayed in Aug 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Its a good and new hotel. We enjoy the stay while we are here
Guest User
Stayed in Aug 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 6, 2022
Nice.
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Wrong logic, everything is OK. Wrong logic, everything is OK. Wrong logic, everything is OK. Wrong logic, everything is OK. Wrong logic, everything is OK.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Youha
Queen Room
Stayed in Apr 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on May 3, 2024
Very good, close to the customers, and convenient for eating around. Standard quick configuration, like this kind of projection room, the network is also good, the facilities are relatively new, I will choose it next time I come
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again.
Anonymous User
Standard Queen Room
Stayed in Feb 2024
Business travelers
13 review
4.7/5
Amazing
Posted on Feb 29, 2024
The room is nice and the hotel is new. There is a nice smell as soon as you enter the door. It is very convenient to stay in Jade City when you come to Sihui on a business trip. The 24-hour tea shop next to the hotel tastes delicious!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Facilities: Complete
Sanitation: Clean
Environment: Warm
Service: Good attitude
Original TextTranslated by Google
Response from Property: Dear guest: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic Yishang Hotel people can leave you with a good memory. I look forward to your next visit and wish you all the best.
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The room is spacious and clean, and the service is warm and thoughtful
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again.
Vincent Tan Leen LIN
Deluxe Twin Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
Clean room, comfortable stay, good service
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Anonymous User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Mar 7, 2024
It would be better if the hotel was completely non-smoking
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your timely feedback. I hope it did not affect your mood for this trip. We will promptly report the problems you reflected to our superiors and make corrections as soon as possible. We will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable accommodation for you during your trip. We sincerely look forward to serving you again!
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
35 review
3.7/5
Posted on Dec 26, 2023
Having stayed in three hotels in the surrounding area, Yishang should be the most cost-effective, with a good location, a 24-hour tea restaurant downstairs, the latest facilities, and a relatively affordable price, but the service is the worst
1. I stayed for 5 consecutive days, and only on the last day did the room service take the initiative to clean the house. I had to call every day for the other days, either to let the front desk tell them, or to meet the cleaning lady in the corridor and ask them to clean. And every day I only needed to take out the garbage and replenish consumables
2. Parking fees are generally scanned at the front desk, and there are also paper parking tickets. One day, because I had to eat at the restaurant next door, I needed to leave as soon as possible after scanning the code, so I asked the front desk to give me a paper parking ticket. The front desk said that it could not be given, and I could only go back to the hotel to scan the code after dinner. However, because there was a problem with the code scanning before, the front desk had given a paper parking ticket. Why did they have to embarrass the guests?
3. Because the weather was cold and I caught a cold those days, I wanted to separate the quilts for two people, so I applied to the front desk for an extra quilt. The first reply I got was that our hotel didn’t have an extra quilt, so I couldn’t add one! The second reply I got was that there was no quilt, but I could give you a quilt cover! I had no choice but to change to a hotel next door for the last two days.
Original TextTranslated by Google
Response from Property: Dear guests, we are deeply sorry that we failed to bring you a comfortable stay experience during this stay! Regarding the questions you raised, the room service cleaning and sanitation are done in the afternoon to avoid disturbing guests' rest in the morning. If you want to clean in advance, please notify the front desk and the room can also go to clean; our hotel parking ticket is more convenient to scan the code, and the paper parking ticket needs to be manually used. Sometimes the security guard at the booth cannot be used; the hotel quilt is standard in each room. I am really sorry that I did not solve your problem. I am very sorry that you have an unpleasant experience. I apologize to you here. Thank you again for staying at Yishang Hotel Zhaoqing Sihui Tianguangxu Jade City Branch. I look forward to your visit again and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Friends
1 review
3.7/5
Posted on Dec 11, 2023
The room environment is good, quite clean, and the location is convenient
But at night you can hear the sound of water, like the sound of bathing in every room
Even if they pass by my room, they can be heard clearly.
The toilet was also a bit clogged and it took several flushes to flush out two pieces of toilet paper.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. We will ask the relevant departments to rectify the problems you reported, and we apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Standard Queen Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 28, 2024
Very clean, good service
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Queen Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 14, 2023
The sister at the front desk downstairs is very nice. She helped me delay check-out until two o'clock for free. I will come again next time. I also received a small gift.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again.
Guest User
Deluxe Twin Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Very nice, newly renovated, giving people security and warmth.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Yishang Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Yishang Hotel looks forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Good environment, clean and hygienic, the front desk lady has a good attitude👍
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your love and recognition of Yishang Hotel. Yishang Hotel has always been committed to creating a comfortable and convenient business travel experience for guests. We hope that we can add joy and touch to your journey.