The Loft Hotel, Siliguri

We are a group od 8 friends overnight in Siliguri before catching our flight to Bhutan. The Lifof is a very nice hotel with excellent staff and service. We had diner at the hotel restaurant and the food and service was beyond expectations. 👌 we recommend this hotel if you plan stay in Siliguri area.

Front desk staff Len was extremely rude! Would not give any information and just kept refering to call travel agent. Told me that there was no manager and he was in charge. Almost yelling at me! Will never recommend this hotel to anyone.

very worst hotel .. Lots of mosquitos and wash room is so dirty. Pls don't stay here. I booked this for my clients and they were given worst room. It was booked 15days in advance and we expected neat and clean room but rooms were stinking. Appreciate hotel management look into this matter and improve the service please

The hotel is very comfortable and it has an excellent but dry restaurant. It is possibly the best hotel around and staff are friendly with very good English. The one issue is for anyone wanting to use it as a transit point to and from Darjeeling is the cost of a cab to the railway station is exorbitant- coming from the airport which is 3 times the distance is almost half the price!!!

The Loft is a well priced hotel that has large rooms, clean bathrooms, hot water, good electricity and well placed on the Eastern side of Siliguri. The staff is friendly, the resturant has a good menue. For the money it is a good place to stay.

A horrible experience. We stayed for 2 night and booked for 3 rooms as we were attending our sister’s wedding. Great impression to begin with as the place was clean, restaurant was clean, staff at the front desk and restaurant were very helpful and polite. Upon checkout, we left our 3 rooms. We were charged Rupees 4,000 for duvet covers, hand towels and bath towels that we did not even use. They charged us under discard as they said that the above items have colour and stains do not go I am a hotelier in a reputed 5 start hotel and this is definitely not how we treat our guests. First and foremost, the room inspection should have been done when we were checking out and not 6 hours later - shame on you’ll Second - how do we know that those items belonged to one of our 3 rooms - again shame on you’ll Thirdly - their sockets in the rooms were not working and we did not even make it an issue. We just managed where and when we could Fourthly - we asked for an extra bed to be added to our room which was never done. (405) Moving forward - advise to all Check the hotel items well and ensure that they do a room inspection in your presence before you’ll check out