Check-in at this hotel was horrible.
It was around dinnertime - about 6:00 p.m. - and the front desk was completely deserted. I rang the bell numerous times for about 10-15 minutes, opened the door to the office and called out, and was in the process of looking for an 800 number for the hotel when a staff person finally materialized. She said nothing to me - no "hello," no "Sorry for the wait," no " Can I help you?"...nothing. I told her I had a reservation for the night and pursued it from there.
The room was fine and I didn't require housekeeping during my stay, so that worked out. I don't know that I'll opt to stay there next time I'm in town, though. I was tired when I arrived and shouldn't have had to work that hard just to check in.