Courtyard Silver Spring Downtown

They saved the day. I got the runaround at the doubletree in silver spring that same day. Totally unprofessional setup those guys have. The Marriott courtyard however is a spot I been to several times and never had a bad experience.

Avoid this place at all costs!! They will take your money, and even after saying you will get a refund, they will double charge you and keep your deposit. The staff was extremely unhelpful and negligent, and after making an error on their side by not cancelling my reservation when I asked them to, I was double-charged by them and was unable to get anything back or even get an explanation for what happened. NEVER deal with the manager Raleigh I think is his name, terrible experience.

Everything was perfect. The lady at the check-in desk was so nice at midnight when we checked in. The hotel is great and I love that they have a patio outside with no smoking. Great location great facility.

The toilet flush was as loud as a supersonic jet piercing my eardrums. The toilet also sprayed the room while flushing. This spreads whatever was in the toilet everywhere. I am used to hotel rooms having support for USB devices. There were 0 USB ports. Parking was 5 flights up and down a twisty-turning parking garage. Parking is reasonable at $1.25 per hour, but a hassle. The hotel restaurant was delicious and had a great variety of food. It was understaffed, and the food took an extra long time to arrive.

My 2 day stay was great. I stayed Memorial Day weekend Saturday-Monday. I always stay in SS when I come to the DMV. Since my favorite hotel downtown SS closed I stayed here and will be staying here many times again. Great location and the plus for me was the access to Gold Gym. Clean room, nice size bathroom, friendly staff, and accessible and convenient parking.

Cooperative and helpful especially the guy who was in the front desk he is so professional

Di not let them place you in a room on the entry level. You hear noise from the lobby, and they are located one floor down from a commercial gym. I could hear people running on a treadmill and the staff was aware of that issue when they placed me in the room. The lobby is almost always noisy, and if people are smoking near garage you can smell that too. I stay here only for convenience when visiting my kids who live nearby but if there were another Marriott where I could use rewards I’d go there. Also, the furniture needs to be replaced. Drawers won’t stay shut. Bathrooms are not always stocked fully. Staff is not particularly helpful and often seem overwhelmed.

All in all a good stay. Hotel is convenient. Parking is easy and facilities are nice. Housekeep was a bit sloppy. They didn't replace the coffee and cups for the Keurig machine. Lids didn't fit the cups. Iron didn't work. Small stuff, but annoying in the moment.

Great experience. Parking garage for reserved, close to venues, shopping and also dispensary lol. Clean and fun for Me and the family.