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Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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Positive reviews(198)
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Convenient location(28)
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Negative reviews(2)
Victoria_Loh
Bed In Capsule Room With Shared Bathroom - Female Only
Stayed in Aug 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Aug 18, 2024
Stayed there for 5 nights. Toilets are super clean what you see in their advert pictures are what you get-the male cleaner cleans down the toilets at 7am daily and towels changed every 3 days. The female desk service would come into the room every afternoon to spray disinfectant. The bed, duvet and 2 pillows are super comfy. The ladder to an upper bunk is a bit harsh on the feet (tested on empty bunk). The aircon in the room is sufficient and they have a little fan ventilating your bunk after curtains are drawn. They provide ear plugs, hotel slippers and toothbrush and toothpaste. There is multi purpose shampoo bodywash in each shower cubicles and 2 hairdryers. It is really quiet and I didn't have to use the ear plugs. If you bring your water bottle down, they have water dispenser with 3 temperatures. Or just use their paper cups. They are prompt in their service/feedback response. The location is really close to Haji Lane, Bugis etc. There is a bus stop a short walk away where it leads to other parts of Singapore. Covered shoes are to be stored in separate lockers. Above are the pros; lets move on to the cons.
Cleanliness guaranteed ONLY if you are lucky enough not to encounter the really filthy guests (like I encountered on my last 2 nights.) They have a scent dispenser in the room which auto dispenses every aroudn 30 mins. The smell is sharp and sweet and I feel this is required only evey once an hour. Otherwise it feels a bit too much. Due to space constraint, it can be a tad hard to bring a lot of luggage down, especially if you store them under the bed where a part of the ladder is blocking. If you are a backpacker, this will not be an issue for you. Their curtains cannot be fully drawn for my particular bunk, so I had to get creative and tweak the curtain hanging so it covers my head more instead of my feet.
Conclusion: The pros surpass the cons so much so, that if I need a staycation again, I would definitely come back to this hotel.
Response from Property: Dear Victoria_Loh, Thank you so much for choosing our centrally located hotel for your recent stay and your valuable feedback. We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain high level of cleanliness and service for the comfort and good experience for all our guests. We hope to host you soon in the near future. Best regards, Guest Services
Jahangir_123
Bed In Capsule With Shared Bathroom
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 7, 2024
The hotel is located near to the Iconic Sultan mosque. The Arab foot street is nearby and the access to the subway (Nicoll Highway) is convenient. It’s not so far from the city center, Marina Bay, and other scenic spots. The access to food is abundant, with Arabic street just besides. Additionally, the overall vibe beside the hotel is chill, with restaurants opened till late night.
Response from Property: Dear Jahangir_123, Thank you so much for choosing our centrally located hotel for your recent stay. We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain high level of cleanliness and service for the comfort and good experience for all our guests. The mattress we use, King Koil is of good quality. We hope to host you soon in the near future during your next visit to Singapore. Best regards, Guest Services
wanderingsten
Bed In Capsule Room With Shared Bathroom - Male Only
Stayed in Jul 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Stay here! It's honestly the best hostel I've stayed in all my travels over 40 countries. Everything is just so well put together from the aesthetic, the cleanliness, the quietness and the helpfulness of the staff. It's worth every penny! So many good food options and bars around the hostel too. Internet works great and the bed is really comfortable and massive. They give you some goodies in your drawers (ear plugs, toothbrush etc) and towels/beddings are changed every 3 days. Lots of work spaces and just nice corners to chill. The guests are all quiet and respectful which is sooo appreciated. The staff (Siriah? So sorry I probably said it wrong) she's an absolute angel and very friendly and kind to me. Will definitely back here everytime I visit Singapore. Thank you!!
6/10
Response from Property: Dear wanderingsten, Thank you so much for choosing our centrally located hotel for your recent stay. We are very happy to hear that you had a wonderful time staying with us and had awarded us full scores. We will always ensure we maintain high level of cleanliness and service for the comfort and good experience for all our guests. We hope to host you soon in the near future during your next visit to Singapore. Best regards, Guest Services
Justin Venus
Bed In Capsule With Shared Bathroom
Stayed in May 2024
Solo travelers
4 review
4.5/5
Great
Posted on May 28, 2024
Stayed here for 3 nights, here’s my experience:
Upon checking in, receptionist was friendly and well explained on every detail of the room with the rules and regulations. First time entering the room, there was an unpleasant smell. Luckily the hotel provided an air purifier in every room, so when the time I come back after my long travel at night, it will probably gone. I got randomly assigned to the upper deck, so it’s actually depends on your luck (I have to climb up and down for my whole stay 😅). You can also keep your luggage or backpack at the front desk with a tag provided for redeem when you return. The second night was quite awful cause I sleep with a roommate that snored and talked loudly, thumbs up for the earplugs that provided by the hotel 👍🏻 Bedsheet and towel replace service will be every third day of your stay. Public area are quite small to walk around but it’s enough space to sit and read or chilling. Water dispensers also provided to keep you stay hydrated 😄 Separate gender toilet and shower room is very hygiene as they clean it daily.
List of Amenities
In the room: 24 hour ON air conditioner & air purifier, air freshener.
Inside the pod: Cloth hanger, 2 comfy pillow, thick blanket, wall socket, wall ventilation fan & light.
Personal locker: Slippers, ear plugs, toothbrush and toothpaste.
Public area: Charging stations, dining tables, chairs, sofa and water dispensers.
Toilet: Shoes storage, hairdryer, tissue paper, shampoo and body wash.
Improvement:
There’s some dust at the overhead compartment in the pod, cleaning service should take note on that.
I hope the hotel provides cotton buds as well.
Overall is a quite pleasant staying experience with the helpful and friendly staff.
Response from Property: Dear Justin Venus, Thank you so much for choosing our centrally located hotel for your recent stay and your valuable feedback, we will take note of things to improve on our end. We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain high level of cleanliness and service for the comfort and good experience for all our guests. For upper bunk beds, there is a secured metal handle bar provided for guest usage and easy access to go up and come down the ladder. We hope to host you soon in the near future during your next visit to Singapore. Best regards, Guest Services
Olivia
Bed In Capsule Room With Shared Bathroom - Female Only
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 25, 2024
I had a wonderful few days at the Dream Capsule Hotel. It’s in a really lovely area of Singapore. Budding with great shops and places to eat ( I recommend OverRice across the road from the hotel ) and it’s about a 10 Minute walk to the nearest MRT.
The hostel was great. The nicest I’ve stayed in. Regular house keeping. It really looks like the pictures! And the staff were so kind and helpful. As a young female solo traveler I couldn’t recommend it more.
Response from Property: Dear Miss, Thank you so much for choosing our centrally located hotel for your recent stay with us. We are very happy to hear that you had a wonderful time staying us. We will always ensure we maintain the high level of cleanliness and service in our hotel for the comfort and great experience of all our guests. We hope to host you soon in the near future. Best regards, Guest Services
Guest User
Standard Room With Shared Bathroom
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 2, 2024
Pros:
1. It was a nicely quiet place, I didn’t need to use earplugs at night, my sleep wasn’t disturbed by any noise, the daytime was also quiet. It felt like it was a law season or something (at the end of July), because I never saw any other guests and only once saw one of the shared bathrooms occupied.
2. The shared bathrooms were a delight, it felt like it’s your own personal bathroom, just located outside of your room. The design was beautiful, in every bathroom there was a toilet, a sink, a shower, 2 hangers and two trash cans.
3. There was drinking water cooler at the kitchen.
4. The staff was nice and helpful, landed me scissors when I asked.
5. I think the room was pretty clean, my socks didn’t get dirty, the room smelt nice, the sheets were white and there wasn’t any dust on the hanger.
Cons:
1. The air con is seemingly not getting cleaned as it started smelling like piss when turned on 22 degree or higher. So I had to keep it on 21 degree and get cold when sitting at the table. Sleeping under the duvet though was ok with this temperature, it wasn’t cold.
But please clean your a/cs!
2. Their toilet get water on the floor while flushing for some reason, not nice. This water could get on a person if they stand close enough.
All in all, I think I would return to this hotel if I ever come to Singapore again. For me the pros outweighs the cons.
Response from Property: Dear Guests, Thank you so much for choosing our centrally located hotel for your recent stay with us. Glad to know that you enjoyed some of our facilities. We will always ensure we maintain high level of cleanliness and service for the comfort and good experience for all our guests. Our air-conditioning get cleaned and servicing monthly, maybe due to the hot weather in Singapore, the room get a bit warm. We will look into the toilet flushing system and ensure the water not spray out. We hope to host you soon in the near future during our next visit to Singapore. Best regards, Guest Services
Dr.Lincoln Lin
Bed In Capsule With Shared Bathroom
Stayed in Dec 2023
Business travelers
29 review
4.0/5
Very Good
Posted on Dec 22, 2023
Excellent Service. My Muslim associates found the location close to the mosque. Convenient. And, close to several halal restaurants.
Response from Property: Dear Dr. Lin, thank you so much for choosing our centrally located hotel for your recent stay and your feedback. We will always ensure we maintain high level of service and cleanliness in our property for the comfort and good experience for all our guests. We hope to host you soon in the near future. Best regards, Guest Services
Guest User
Bed In Capsule Room With Shared Bathroom - Female Only
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 22, 2024
nice great like more
Response from Property: Dear Miss, Thank you so much for choosing our centrally located hotel for your recent stay with us. We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain the high level of cleanliness and service in our hotel for the comfort and great experience of all our guests. We hope to host you soon in the near future. Best regards, Guest Services
Guest User
Deluxe Room with Shower
Stayed in Jul 2024
Family
6 review
3.5/5
Posted on Jul 10, 2024
I booked two night, they didn’t clean the room and provide new towels on the second night
Response from Property: Dear Sir/Madam, Thank you so much for choosing our centrally located hotel. Please be informed that housekeeping service is provided and towels are changed on the third day of guest stay as stated in our 'Welcome Note'. We hope to host you soon in the near future during your next visit to Singapore. Best regards, Guest Services
Moiselle Alforque
Bed In Capsule Room With Shared Bathroom - Male Only
Stayed in Nov 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 4, 2023
The room was good and the capsule was clean. The bed sheets and pillow cases are cleaned and replaced every 3 days and also the towels. The toilet was also great and also has locker for shoes. Shoes are not allowed inside the room/capsules so it’s a win-win situation for the transients to maintain the cleanliness and proper ventilation of the area.
Response from Property: Dear Moiselle Alforque,Thank you so much for choosing our centrally located hotel for your recent stay and awarding us a perfect score.We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain the high level of cleanliness and service in our hotel for the comfort and great experience of all our guests. We hope to host you soon in the near future.Best regards,Guest Services
Heishun520
Bed In Capsule With Shared Bathroom
Stayed in Feb 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Feb 25, 2024
Good hotel will come back next time 👍
Response from Property: Dear Heishun520, Thank you so much for choosing our centrally located hotel for your recent stay and your valuable feedback. We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain high level of service and cleanliness for the comfort and good experience for all our guests. We hope to host you soon in the near future during your next visit to Singapore. Best regards, Guest Services
Malte
Bed In Capsule With Shared Bathroom
Stayed in May 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on May 20, 2024
For this price the service was phenomenal. You can store your luggage before check-in and even after check-out
Response from Property: Dear Sir / Madam, Thank you so much for choosing our centrally located hotel for your recent stay and your valuable feedback. We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain high level of cleanliness and service for the comfort and good experience for all our guests. We hope to host you soon in the near future during your next visit to Singapore. Best regards, Guest Services
Hannany Zul
Bed In Capsule Room With Shared Bathroom - Female Only
Stayed in Nov 2023
Friends
2 review
4.5/5
Great
Posted on Jan 4, 2024
hotel is clean and comfortable , clean toilet, new hotel so bed and pillow is like 5star hotel . the main door for woman shower is facing directly to common area, if someone sitting at the common area they can see you clearly at the sink like brushing your teeth or doing make up haha , the slide door is big and automatic , but overall i’m very satisfied staying here
Response from Property: Dear Madam, Thank you so much for choosing our centrally located hotel for your recent stay and had awarded us a high score. We are very happy to hear that you had a wonderful time staying with us. We hope to host you again in the near future. Best regards, Guest Services
Anonymous User
Bed In Capsule Room With Shared Bathroom - Female Only
Stayed in Feb 2024
Friends
4 review
4.0/5
Very Good
Posted on Mar 21, 2024
Stayed for 2 nights. Valued for money.
Response from Property: Dear Madam, Thank you so much for choosing our centrally located hotel for your recent stay and your valuable feedback. We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain high level of service and cleanliness for the comfort and good experience for all our guests. We hope to host you soon in the near future during your next visit to Singapore. Best regards, Guest Services
Caseyhaikel
Bed In Capsule With Shared Bathroom
Stayed in May 2024
Booked for others
1 review
4.0/5
Very Good
Posted on May 20, 2024
Collaborative, excellent service ,tip-top curry puff baggage , poised for great perfusion ...
Response from Property: Dear Caseyhaikel, Thank you so much for choosing our centrally located hotel for your recent stay and your valuable feedback. We are very happy to hear that you had a wonderful time staying with us. We will always ensure we maintain high level of cleanliness and service for the comfort and good experience for all our guests. We hope to host you soon in the near future during your next visit to Singapore. Best regards, Guest Services