Mondrian Singapore Duxton Reviews

Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience at Mondrian. It's great to know that Lina, Christina, and Maran made you feel so welcomed, and that you enjoyed the chic and modern decor of the rooms. We can’t wait to welcome you back for your next visit!

Response from Property: Thank you for your review! We're glad you enjoyed your stay and appreciated the modern and fancy design, as well as the great views from the pool and rooftop. We apologize for the issue with the AC and that the overall experience didn't fully meet your expectations for a 5-star hotel. We appreciate your feedback and will use it to improve. We hope to provide a better experience on your next visit!

Response from Property: Dear Guest,Thank you for your positive review!We're pleased to hear that you enjoyed our very good and strategic location, as well as our friendly staff. It's great to know that we could accommodate you with a late checkout due to the wait at the check-in counter. Ensuring your comfort and convenience is important to us.We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Kelly Shum - Director of Rooms

Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us. It's great to know that our location, with its nearby food places and proximity to Outram MRT, added to your convenience and enjoyment. We are also thrilled that you appreciated the modern and sleek design of our rooms. Our team works hard to create a comfortable and stylish environment for our guests, and your kind words mean a lot to us. I'm glad to hear that our reception team was able to accommodate your request for a late checkout. We strive to provide excellent service, and it's always rewarding to hear positive feedback about our efforts. And we're glad you liked the design of our room cards too!Thank you once again for your lovely comments. We hope to welcome you back for another enjoyable stay in the near future!Warm regards,Kelly ShumDirector of Rooms

Response from Property: Dear Guest,Thank you so much for your kind words and for choosing to celebrate your anniversary with us! We are thrilled to hear that you had one of your best hotel experiences at our property. Our team strives to create memorable experiences for all our guests, and it’s heartwarming to know we succeeded during your special occasion.We look forward to welcoming you back for many more celebrations in the future.Warm regards,Kelly ShumDirector of Rooms

Response from Property: Dear Guest,Thank you for taking the time to share your experience with us!We are delighted to hear that you enjoyed our hotel's design, setting, and trendy ambiance. While we understand that our rooms might be a bit smaller, we are glad to know they met your needs for an overnight stay. Your kind words about our friendly staff and our great location for local food are much appreciated.We look forward to welcoming you back for a longer stay in the future. We will do our best to make your next visit even more enjoyable.Warm regards,Kelly ShumDirector of Rooms

Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you had an amazing experience at our hotel and that you found our staff polite and our amenities satisfactory. We're especially glad you enjoyed our pool and its fantastic view. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!Warm regards,Tok - Guest Experience Manager

Response from Property: Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel cozy with a nice environment. We take pride in our modern room designs and are thrilled that you appreciated the contrast with traditional five-star hotels in Singapore. We hope to welcome you back soon!Warm regards,Kelly ShumDirector of Rooms

Response from Property: Thank you for your feedback! We appreciate your insights regarding the small room and limited facilities, and we are glad to hear that you found the services satisfactory. It is great to know you enjoyed the comfortable and good quality slippers! We hope to welcome you back for another stay in the future.

Response from Property: Dear Justinc,Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you encountered during your stay. We will take your comments into consideration as we strive to improve our services and amenities. If you have any further concerns or suggestions, please feel free to reach out to us. We hope to have the opportunity to welcome you back in the future and provide you with a better experience."Warm regards,Kelly ShumDirector of Rooms

Response from Property: Dear Guest,Thank you for your detailed feedback! We're delighted to hear that you enjoyed our convenient location and the amenities our hotel offers. It's wonderful to know that you found our gym comfortable and well-equipped, even for those who don't usually work out. We're glad you had a seamless experience with our reception service as well. We look forward to welcoming you back for another enjoyable staycation in the future!Warm regards,Kelly ShumDirector of Rooms