Crowne Plaza Changi Airport, an IHG Hotel Guest Reviews
4.6/5
Great
1604 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1604)
Positive reviews(1563)
Reviews with photos/video(491)
Close to airport(232)
Easy to get around(215)
Delicious breakfast(176)
Great swimming pool(65)
Large bathroom(13)
Luggage delivery service(10)
Negative reviews(41)
Guest User
1 King Bed Standard Runway View
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 26, 2024
A good hotel, and we will choose it again when we back to Singapore next time. And the breakfast is pretty good. We all love it ๐.
Guest User
1 King Bed Standard Pool View
Stayed in Oct 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Sooooo convenient. A real treat for a layover. Would stay again. Fab location(walking distance to terminals and to the Jewel shopping mall). Very efficient check in, top level customer service all round. Really good breakfast included in my room rate ( streaky Bacon and focaccia a highlight). Thank you for the free upgrade to a junior suite!
notreve
1 King Bed Standard Runway View
Stayed in Aug 2024
Family
51 review
4.5/5
Great
Posted on Aug 5, 2024
Room type: Runway View Room
Room number: 0509
Positives:
- Big room (36m2)
- Huge toilet with huge and deep standalone Kaldewei bathtub
- tub fills quickly
- comfortable bed
- bedside usb charging
- jbl Bluetooth speaker
- tv has Miracast and AirPlay
- room and hotel has lovely architecture
Negatives
- tv quite small (40 inch)
- can still hear the sound of the planes and from the walkway outside the room
- no automated curtains
- rooms show signs of wear and tear
- some of the fittings feel a little cheap
6/20
Lau Yen Yee
Standard Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 19, 2024
It is located on the same floor of arrival hall and only a few steps away once we land at terminal 3.
The MRT is also in terminal 3 of Changi Airport which makes it so easy to commute to the city.ย
Lots of restaurants in basement 2 and also a supermarket if you need drinks or snacks. We are able to push our airport trolley of luggage directly to our room. Really excellent!
Ninita
2 Single Beds Standard Non Smoking
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Very easy to get to the airport. Would definitely stay if you have an early flight. Pool was beautiful. Lobby bar was easy to grab a drink.
kyg2022
1 King Bed Standard Non Smoking
Stayed in Aug 2024
Family
25 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Cosy, spacious room. Checking in and out was brisk, requested for extra towels thru the app and they were promptly delivered.
Guest User
1 King Bed Standard Jewel Wing
Stayed in Aug 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The staff was amazing because they assisted well with my luggage, and they kept my luggage for the whole day, even when I am checked out already. What a great hotel. I will surely book again in December. I hope that time it will still be the same.
Anonymous User
1 King Bed Standard Non Smoking
Stayed in Oct 2024
Couples
14 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Very convenient location hotel for transit , nice and clean room
Guest User
1 King Bed Standard Runway View
Stayed in Sep 2024
Family
17 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Stayed at runway view room and loves it. Room is big with good quality amenities.
Linardo
1 King Bed Standard Jewel Wing
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Sep 17, 2024
nice hotel with beautiful view of changi airport. must stay in changi airport
Kiki03
1 King Bed Standard Non Smoking
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 6, 2024
I had a blast!! Clean room, nice view. I could see a lot of planes :) The hotel restaurant was good as well, very kind people โค๏ธ
Nanalalalala~~~
1 King Bed Standard Non Smoking
Stayed in Jul 2024
Family
4 review
4.5/5
Great
Posted on Jul 12, 2024
Nice service even for late check in. In T3, need to take taxi from T4 to T3 after arrival (bus operates every 30mins at night), but itโs fine. Walking distance to Jewel. Good breakfast, the staffs are nice with smile! Good experience.
Chi Kuen
Standard Room
Stayed in Jul 2024
Family
7 review
4.5/5
Great
Posted on Jul 22, 2024
Good customer service and easy to find the hotel location, and the breakfast good taste.
Guest User
1 King Bed Standard Non Smoking
Stayed in Jun 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Jun 12, 2024
The Standard King room I booked is spacious (36sqm), clean, comfortable, and well maintained. I love the toiletries with a pleasant delicate fragrance (grapeseed extract and kiwi seed oil!).
The pool looks a tad small in photos but it's actually decently sized for full laps, with a lovely view of Changi Airport T1 control tower.
Take note that when the room's sheer curtains are drawn and lights are on, even if the room occupants may not be seeing outside, the people outside will have a clear view of the room interior. The hotel has thoughtfully reminded guests of this issue in a note. Some rooms have direct access to the pool (practically poolside) but it also means all the visitors to the pool can look into these rooms if the block-out curtains aren't drawn.
Breakfast is typical of a five-star hotel's breakfast buffet spread: scrumptious with a wide variety of choices, but also conventional and expected.
Service was great. From front-desk to housekeeping, the staff were warm, efficient, and seem centred on improving guests' experience.
Cons: The courtyard view was a slightly sad view of the smoking area for guests and greenery masking some M&E pipes, but it's a small issue considering how the full-height windows provide ample natural light and how comfortable my stay was. The room's TV came with a JBL soundbar but either it didn't work or maybe I was just too lazy to figure it out.
6/10
Guest User
1 King Bed Standard Jewel Wing
Stayed in Jun 2024
Couples
23 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The room is very clean, the bed is very comfortable but we feel that the pillows are slightly too soft. They gave us a free room upgrade, really appreciate it.
Location is top notch. Breakfast spread is very good. Swimming pool is big enough but the water is a bit too cold.
Will consider to have staycation at this hotel again next time.