Citadines Rochor Reviews

Response from Property: Dear Valued Guest, ---Greetings and thank you for taking the time to review your stay with us. ---We are delighted you had an enjoyable and comfortable stay with us, and you liked the ambiance and spaciousness of the room at the boutique hotel you stayed in and our facilities. –We sincerely apologise for any disappointment and inconvenience you may have experienced with the night staff. It is always our wish our team members extend friendly and helpful service to all our guests, and we assure we will be conducting a thorough investigation and we shall counsel our team member concerned and place him under close monitoring until marked improvements have been realized. We truly appreciate your valuable feedback on the service extended by our team as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. ---Thank you for choosing to stay with us, and we look forward to welcoming you back. ---Best regards, --The Team from Citadines Rochor Singapore

Response from Property: Dear Valued Guest, ---Thank you for sharing your perfect-rated review and for choosing to stay with us for the second time. ---We are delighted to hear that you enjoyed the welcome token for your F1 stay and found our serviced residence very clean and conveniently located near eating places. ----Your kind words are greatly appreciated and serve as wonderful encouragement for our team. ---We look forward to welcoming you back for another enjoyable stay if you have the chance to visit us again. ---Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear KADAN, ---Thank you for sharing your perfect-rated review. ---We are thrilled to hear that you had a positive experience with our service, staff, and the cleanliness of our serviced residence. ----Your kind words are greatly appreciated and serve as wonderful encouragement for our team to continue delivering exceptional service. ---We look forward to welcoming you back for another enjoyable stay in the future. ---Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear Acon Kung, ---Thank you for sharing your perfect-rated review! ---We are thrilled to hear that you found our serviced residence very good and conveniently located. ----It is wonderful to know that you appreciated the proximity to Rochor MRT station and the vibrant Little India neighborhood. ---We are delighted that you plan to stay with us again on your next visit, and we look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear Ahsoka Traveller, ---Thank you for sharing your perfect-rated review. ---We are delighted to hear that you enjoyed your stay at our serviced residence and appreciated the very cold air conditioning in your apartment. ----It is great to know that you noticed the Starbucks machine in the lobby, even though you did not try the packed "Grab and Go" breakfast. ---Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant stay. ---Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear Valued Guest, --Thank you for sharing your perfect-rated review! --We are thrilled to hear that you had a wonderful stay at Citadines Rochor. It is delightful to know that our friendly and attentive team members made your check-in smooth and that you found your apartment spacious, clean, and with a beautiful view. ----We are also pleased that you enjoyed our convenient location for exploring nearby attractions. ---Your high recommendation means a lot to us, and we look forward to welcoming you back for another comfortable and enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear Valued Guest, ---Thank you for sharing your perfect-rated review! ---We are pleased to hear that you found the apartment spacious enough for your needs and appreciated its cleanliness and our team's good service. ----It is great to know that you found our location very convenient, being close to both Rochor and Little India MRT stations, as well as just one station away from Bugis MRT station with its many restaurants, shops, and malls. ---We are glad you enjoyed the small pantry in the apartment and the communal Residents' Kitchen in the lobby. ----We look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear K Travels, ---Thank you for sharing your wonderful review! ---We are delighted to hear that you enjoyed our serviced residence's location at the edge of Little India, with its great selection of Indian, Pakistani, and Bangladeshi restaurants. It is fantastic to know that you found the area vibrant and perfect for street photography. ----We are pleased that you found our serviced residence relatively nice and well-equipped for a short stay. ----Your kind words about our pool, laundry, and community kitchen are greatly appreciated. ---We look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear Valued Guest, ---Thank you for sharing your perfect-rated review! ---We are delighted to hear that you found the apartment comfortable and our serviced residence's location very strategic. ---It is wonderful to know that you appreciated the cleanliness of our serviced residence and found all aspects of your stay to be perfect! --Your positive feedback means a lot to us, and we look forward to welcoming you back for another enjoyable experience. ---Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear Valued Guest, --Thank you for sharing your detailed feedback. ---We are delighted to hear that you enjoyed our serviced residence's convenient location, nice facilities, and clean apartment. ---We appreciate your comments regarding the window louvers and the view. ----We are glad you found the swimming pool private and enjoyed the Starbucks coffee machine in the lobby. ---We apologize for not accommodating your request to decorate the apartment for your special occasion. Your feedback is valuable, and we will work on improving our services. ----We are pleased you had a great stay overall and look forward to welcoming you back. ----Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear Valued Guest, --Thank you for sharing your lovely review. ---We are delighted to hear that you enjoyed your staycation with your boyfriend and appreciated the upgrade provided by our team members ----It is wonderful to know that you found the apartment well-equipped with a kitchenette, microwave, and a large fridge. ----We are also glad you found our serviced residence's location convenient, especially being above a mall and close to rock-climbing facilities. ---We look forward to welcoming you and your boyfriend back for another enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear Valued Guest, --Thank you for sharing your feedback. ---We are truly sorry to hear about your experience and regret that we did not meet your expectations. ---Please accept our sincere apologies for the inconvenience you faced with our front desk staff and your stay. ----We would like to inform you that the refund was processed and the fund would be credited into either your credit card or bank account approximately 14 days after the check-out date as the transaction is dependent on your credit card company or bank's processes. We seek your kind understanding in this matter. ---While we constantly strive to maintain the highest standard of customer satisfaction, it is most unfortunate we have fallen short of your expectations. --Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear Dondondono, ---Thank you for your perfect rating and kind review! ---We are thrilled to hear that you had a wholly enjoyable and comfortable stay at our serviced residence. --- It is wonderful to know that you appreciated the early check-in and late check-out, as well as the well-designed apartment with a mini kitchenette and fridge. ----We are also glad you found the water dispensers in the common areas convenient. ---We look forward to welcoming you back for another pleasant stay. ---Best regards, ---The management of Citadines Rochor Singapore

Response from Property: Dear vcalex, --Thank you for your perfect rating and wonderful review. ---We are thrilled to hear that you had a wonderful stay and found our apartment super clean, well-designed, and comfortable. ----It is great to know that you enjoyed our serviced residence's convenient location, the nearby dining options, and the amenities such as the gym, rock climbing facility, and delicious Indian food on the first floor of the building we are located in, ----We look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore