D'Hotel Singapore Managed by The Ascott Limited

It takes more than 800 meters to walk out of the subway station. If you bring children, you need to consider it carefully. The surrounding air is fresh and quiet in a busy place. I stayed for two nights and found a cigarette butt under the bedside table when I checked out. I suspect it was left by the previous guest, which means that the cleaning staff did not clean it carefully. I didn't expect that such a thing would happen in a country with such a strict smoking ban. I informed the front desk of the situation when I checked out, but the front desk didn't say anything or apologize. I think it's not right. In short, I won't consider this place next time

The check-in procedure and staff of Hotel D are very unreasonable. First, they asked for authorization of the credit card when the room fee had been paid. Usually, only some four-star and five-star hotels require pre-authorization, and many hotels do not. After we agreed to the pre-authorization, we were ready to swipe the card on the POS machine like a regular hotel. At this time, the man at the front desk snatched the credit card in my hand without authorization and recorded all the credit card information in the computer. He also saw my three-digit code. . I questioned, and he just said that this hotel was the procedure. Next, we asked friends and said that there are many credit card thefts in Singapore. Then we talked to the hotel first and asked them why they did this and whether the credit card data could be guaranteed to be safe after it was taken away. The hotel’s attitude was very bad and asked me to continue filling out the form before deleting it within a month. I contacted Ctrip and waited for several hours. They gave a reply, but the credit card data was not deleted. When I left the hotel the next day, I talked to the front desk again, and still filled out the form first and waited for their company to reply to the email. If you go to consume, he asks you to tell him your bank card password. Do you dare to stay in such a hotel? To avoid the possibility of compensation for damaging the room, the hotel is extremely shabby and small, and there is no shower door. Next, just pray that the card information will not be leaked to those who steal and commit fraud. It's disgusting.

The location is good, the surrounding area is convenient, and the room is okay. The service is particularly poor, the attitude of the staff on duty at night is very bad! Not recommended at all!

There was no waiter at 10:30 in the evening, and there was no one to check in after playing. It was so embarrassing. One Thousand One Nights is a bit expensive. It would be better to be close to the subway, but the price/performance ratio is not high.

Facilities: A bit simple Hygiene: Well maintained Environment: Convenient restaurants nearby, and the hotel is in a good location Service: Meets expectations Hotel rooms are quite spacious, which is rare in Singapore