Hotel Indigo Singapore Katong, an IHG Hotel

Hotel Indigo Singapore Katong, an IHG Hotel Reviews

Hotel Indigo Singapore Katong, an IHG Hotel

86 E Coast Rd, SingaporeView Hotel Details
Hotel Indigo Singapore Katong, an IHG Hotel
Hotel Indigo Singapore Katong, an IHG HotelHotel Indigo Singapore Katong, an IHG HotelHotel Indigo Singapore Katong, an IHG Hotel
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Hotel Indigo Singapore Katong, an IHG Hotel Guest Reviews

4.6/5
Great
258 review
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.7
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All Reviews(258)
Positive reviews(253)
Reviews with photos/video(88)
Delicious breakfast(27)
Great swimming pool(26)
Well designed(24)
Well decorated(15)
Friendly front desk staff(15)
Convenient for shopping(12)
Has an infinity pool(8)
Close to airport(6)
Negative reviews(5)
Lobang queen
1 King Bed Standard
Stayed in Jun 2024
Family
54 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Our stay at Hotel Indigo was great. The check-in time was at 3 pm but the receptionist let us check-in at 2:40 pm. The room was very big and there were two toilets which was convenient for us. The bed was comfortable and the TV had nice channels like Cartoon Network which my kids loved. The sofa was soft and comfy too. The hotel was also near East Coast and my kids had a fun time there. There were also many malls and restaurants near the hotel which was extremely convenient for us. Overall, our stay at Hotel Indigo was excellent and I highly recommend it.
Response from Property: Dear Lobang Queen, Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Hotel Indigo Singapore Katong. We are thrilled you enjoyed our convenient location, the bathroom experience, comfortable bed and TV channels for your kids. Your kind words are greatly appreciated and will be shared with our team, We look forward to welcome you back to Hotel Indigo Singapore Katong in the near future. Please don’t hesitate to reach us out if we can assist you for your next visit. Thank you and stay safe!Warmest Regards, Pei GieNeighbourhood host
Joycelyn
2 Twin Beds Standard
Stayed in Jun 2024
Family
11 review
4.5/5
Great
Posted on Jun 23, 2024
My family and I had the pleasure of staying at Hotel Indigo Singapore Katong, an IHG Hotel, on June 1st, 2024, and overall, our experience was enjoyable with a few highlights and considerations. Location and Accessibility: Located in the vibrant Katong neighborhood, the hotel offers a unique blend of heritage and contemporary charm. It's well-connected to local attractions and offers a glimpse into Singapore's Peranakan culture. Check-in Experience: Check-in was smooth, and we were pleased to find that our request for connected rooms—a 2 Twin Beds Standard and a King Bed Standard—was accommodated promptly by the friendly staff. Rooms: The rooms were tastefully decorated, reflecting the Peranakan theme of the hotel. They were clean, comfortable, and well-appointed with amenities that suited our needs. Having connected rooms was particularly convenient for our family stay. Breakfast: While the breakfast was included, we found it to be average compared to other offerings we've experienced at similar hotels. The variety was somewhat limited, and the quality was satisfactory but not exceptional. Service and Facilities: The hotel staff were courteous and attentive throughout our stay. They were helpful in providing information about local attractions and dining options in the area. The hotel facilities, including the rooftop pool and fitness center, added to our overall enjoyment. Overall Impression: Hotel Indigo Singapore Katong provided a pleasant stay with its comfortable rooms, convenient location, and attentive service. While the breakfast could be improved, the connected rooms and ambiance of the hotel made up for it.
Response from Property: Dear E362621****, Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled you enjoyed our convenient neighbourhood location, Peranakan theme room and the room amenities. We are happy to know that our efforts to accommodate on your request for the connecting rooms were successful and this added convenience to your family stay. Our team strives to provide exceptional service to all our guests. Your kind words will be shared with them and will serve as a great motivation. We appreciate your honest feedback regarding the breakfast. We continually imporve our offerings and will take your comemtns into consideration to enhance the guests' experience. We look forward to welcome you back to Hotel Indigo Singapore Katong. Thank you and stay safe!Warmest Regards, Pei GieNeighbourhood host
marmartintin
1 King Bed Standard
Stayed in Feb 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Apr 22, 2024
I wanted to take a moment to express my satisfaction with my recent stay at Hotel Indigo Singapore. From the reception to the room facilities, everything was top-notch. The tidiness and amenities were excellent, and the quality of the breakfast was outstanding. I will definitely stay at Hotel Indigo Singapore again in the future. The location is conveniently situated midway between the airport and downtown, with plenty of good restaurants nearby. I strongly recommend this hotel to anyone looking for a comfortable and enjoyable stay in Singapore. Thank you for providing such a wonderful experience. I look forward to my next visit.
Guest User
1 King Bed Standard
Stayed in Jan 2024
Family
61 review
4.0/5
Very Good
Posted on Jan 30, 2024
located at Katong. Not close to MTR station But there are several shopping malls nearby, it is easy to eat and shopping. The design of toilet and bath is not user friendly.
Response from Property: Dear Guest User,Thank you for taking your time to write us a review!We are glad to know that you have enjoyed your stay with us. Especially with the hotel being located in a heritage area with several shopping malls nearby.We are pleased to inform you that there is an upcoming MRT station(Marine Parade) that would be ready in August 2024 which is just less than 5 minutes walk from our hotel!Lastly, our hotel is inspired by the location Peranakan culture thus of the unique concept on separated bathroom and toilet area where the Peranakan shophouses being long and narrow.We thank you once again for staying with us at Hotel Indigo Singapore Katong.Sincerely,JiahuiNeighbourhood Host
BILLADAVID
1 King Standard Heritage View
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Excellent Hospitality Would Recommend This Hotel. Hotel Room Super Clean & Tidy. Brought My Girlfriend For Surprise Birthday Celebration.They Went Extra Mile And Did A Last Minute Decoration.Hotel Room Provided With Minibar & City View
notreve
1 King Bed Std Heritage View with bath
Stayed in Oct 2023
Family
46 review
4.7/5
Amazing
Posted on Oct 23, 2023
Positives - complimentary welcome drink (iced tea or iced latte) - great hospitality - great service recovery (was stuck in the lift for 30 mins. Staff (Winston) offered complimentary dinner at hotel restaurant, free parking coupon and extended late check out (was already offered late check out of 2pm and was offered an even later check out) - Peranakan motifs in hotel lobby and in rooms - eclectic choice of room decor (carom table, clogs, spittoon, sewing machine table just to name a few) - good choice of complimentary items (twg tea, Nespresso, bacha coffee, 3 different types of sweets) - huge room fridge - Great views of Katong from room - roof top Infinity pool offered 270 degrees view of the area Negatives - no Bluetooth speaker to connect my music - tv no Chromecast - limited cable tv channels - round bath tub may not be for everyone’s liking - dreaded Ame toothpaste
6/20
Response from Property: Dear Mr. Lim,Thank you for taking the time to tell us about your experience at Hotel Indigo SINGAPORE KATONG.We are pleased to hear that you have enjoyed your stay with us! Especially the great hospitality provided by our team, the complimentary drinks, the design of our rooms and lobby inspired by Peranakan culture, and the amenities we provided you.We do agree with you regarding the great views of the neighborhood from our rooftop pool, we hope you were able to catch the sunset view on that day.In regards to the things you have highlighted, such as the Bluetooth speaker, limited TV channels, the shape of the bathtub, and the type of toothpaste, we thank you for the feedback. We will certainly highlight your suggestions to the management for further improvements.Once again we sincerely apologize for what has occurred during your stay, nonetheless, we hope you had a wonderful stay with us.Thank you for choosing Hotel Indigo Singapore Katong, and we look forward to welcoming you back to our humble neighborhood.Sincerely, Isaac JoelNeighborhood Host
Lauren
2 Twin Beds Standard
Stayed in Dec 2023
Family
2 review
4.2/5
Very Good
Posted on Jan 2, 2024
Great location, beautiful rooms but abit small. The front staff are super friendly!!
Guest User
1 King Bed Standard
Stayed in Oct 2023
Couples
11 review
5.0/5
Outstanding
Posted on Oct 16, 2023
Always wanted to explore the Katong enclave and we decided to go with this hotel. The staff took into consideration our special requests and fulfilled them — really thankful for this. The room was spacious, clean, with many pleasant surprises like a foot bath! The view at the pool was amazing! Will definitely come back again!
Response from Property: Dear Guest,Thank you for taking your time to leave us a review!We are pleased to hear that you have enjoyed your stay with us. Especially with our unique design room with many pleasant surprises amenities and great service that provided by our team members. It is also great to know that you likes our rooftop infinity pool with amazing neighbourhood viewThank you once again for staying with us and we would love to have you back with us again!Till then, stay safe!Best regards,Wilson LeeNeighbourhood Host
Candywso
1 King Standard Heritage View
Stayed in Jun 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Book this for guests on a business trip, the overall experience is good.
Response from Property: Dear Candywso,Thank you for taking your time to write us a review!We are pleased to know that your guest have enjoyed their stay with us! We hope to have you here with us the next round! Till then, stay safe!Best regards.JiahuiNeighbourhood Host
Guest User
1 King Bed Standard
Stayed in Mar 2024
Couples
12 review
4.2/5
Very Good
Posted on Mar 18, 2024
The hotel located at Katong which is convient for eateries and shopping , very pleasant staff and service.
Response from Property: Dear Guest User,Thank you for taking your time to write us a review!We are pleased to know that you have enjoyed your stay with us! Especially with the hotel location, being located in a heritage area with lots of eateries and shopping malls nearby and not forgetting, the amazing services provided by our colleagues!We would love to have you back with us again in the near future!Till then, stay safe!Sincerely,JiahuiNeighbourhood Host
香港仔欣宜
1 King Bed Standard
Stayed in Sep 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 24, 2023
The best hotel I live. I will definitely book the same hotel next time I come to visit Singapore
Holger
1 King Bed Standard
Stayed in Feb 2024
Couples
14 review
4.7/5
Amazing
Posted on Feb 10, 2024
Great location, nice architecture, nice pool area,, delicious breakfast, very friendly and supportive staff. Only AC-noise was above average. In total, we were satisfied.
Response from Property: Dear Holger, Thank you for taking the time to write a review on your stay with us. We are happy that you are satisfied with the stay. Thank you for the compliments on our location, breakfast, design and our staff's friendly service. Regarding the aircon noise, we regret that this had affected you and your rest. Please feel free to reach out to us the next time you are here , and we are more than happy to assist and rectify the issues. Nonetheless, we look forward to welcoming you back here to our humble neighbourhood once again. Sincerely,Denry TeoSenior Neighbourhood Host
Anonymous User
1 King Bed Std Heritage View with bath
Stayed in Jul 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 23, 2023
Cozy Clean room. Convenient location. 3-5min walk from bus stop. Eateries n shopping centres, even the beach (20-25min walk), all within walking distance. Nice friendly helpful staff. Love the roof-top swimming pool.
Anonymous User
1 King Bed Std Heritage View with bath
Stayed in Jul 2023
Family
5 review
5.0/5
Outstanding
Posted on Jul 2, 2023
Great customer service. Clean and friendly housekeeping personnels. Overall good but had to wait till 5pm to check-in due to room not ready and had to go to reception to ask, not informed the room was ready.
Response from Property: Dear Guest, Thank you for taking the time to write a review on your recent stay with us. We are glad that you find our hotel stay overall a pleasant one. Thank you for the compliments on our customer service from our housekeeping staff. Regarding the late check-in, we sincerely apologize on the lapse in communication. We will take note on this and identify better ways to ensure such situations do not occur in the future. With that said, we hope that this incident does not mar your overall experience here with us, and we look forward to be able to welcome you back to our humble neighbourhood. Sincerely,Denry TeoNeighbourhood Host
Guest User
2 Twin Beds Standard
Stayed in Dec 2023
Family
7 review
4.7/5
Amazing
Posted on Jan 18, 2024
Unique peranakan decor. Place was nice and clean. Bathroom door cannot be locked which can be akward in case you’re sharing with friends
Response from Property: Dear Guest User, Thank you for taking your time to rate us for your recent stay at Hotel Indigo Singapore Katong! We are delighted to know that you have enjoyed your stay with us! Meanwhile, it's also great to know that you like the design and the cleanliness of the hotel.We are looking forward to welcoming you back to us again in the near future. Till then, stay safe! Sincerely, Wilson Lee Neighbourhood Host