Rucksack Inn Temple Street

The location is unbeatable, it is close to everything and you can walk to many of the most touristic areas of the city. I stayed 3 nights and they never cleaned the small trash in the room, even though a lot of people passed by there. They only have the three-prong plug, I didn't have one, but you can rent it at reception, I didn't like that they didn't have any other option for travelers.

I found the hostel very comfortable, the room and bathrooms were clean, the owner was very friendly and it was a good stay.

櫃檯服務人員及其他員工服務極佳，環境衛生很好，旅宿位置就在地鐵口上方，價位極合理尤其在牛車水這個地方

The behavior of the inn is very bad. I booked a room for three nights in a row. Because of something urgent, I negotiated to change one of the nights to another day. Although it was rejected, I felt it was acceptable, so I did not stay in the inn that night, but I moved all my luggage in advance, and just kept the key until the next day to check out. The Malay staff who cleaned the room the next day actually blamed me for why the bedding was not packed when I checked out today. Haha, I also found it strange. I went up to take a look and asked, only to find that the bed I paid for last night had been occupied by someone else. While not agreeing to my change of date, they collected my accommodation money and gave it to other guests. I took a video as evidence and then reported it to the front desk. The front desk staff also went up to confirm that my bed was occupied by other guests last night. It has been a month, and no one has explained to me so far. I didn't want to pursue it, but today I met a Chinese female front desk (day shift) with a very bad attitude (fan problem). Working here is like coming here to enjoy the music turned up very loud and high,, which makes me think that there is a problem with the management of the inn!