5 Banda St, #02-86 Chinatown Complex, 050005, SingaporeView Hotel Details
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Csw Hostel Guest Reviews
3.5/5
33 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.5
Service3.5
Cleanliness3.5
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All reviews(33)
Positive reviews(20)
Reviews with photos/video(11)
Clean and tidy(6)
Awesome stay(6)
Great service(6)
Negative reviews(7)
Titotravels!
Bed In Standard 8 Beds Mixed Dormitory
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 17, 2024
This place was so clean the stuff was very friendly and very helpful. She even gave me a map and recommended some places for me to visit as this was my first time. The place the location is superb literally opposite of Maxwell food center next to China town Street. If you are a religion enthusiastic person this is a perfect place for you because they were a lot of iconic temples and churches to visit. 
Response from Property: Dear Titotravels,Thank you for staying with us. We appreciate your kind words about our cleanliness, friendly staff, and convenient location near Maxwell Food Center and Chinatown Street. We are glad you enjoyed exploring the iconic temples and churches in the area and hope to welcome you back soon for another memorable stay.Warm Regards,CSW Hotel Team
Wolf98
Bed In Standard 8 Beds Mixed Dormitory
Stayed in Oct 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 20, 2024
So clean and beautiful hotel good for low budget
Response from Property: Dear Wolf98,Thank you for staying with us. We're delighted to hear that you found our hotel clean and beautiful while still being budget-friendly - we aim to provide a comfortable and affordable experience for all our guests. We appreciate your feedback and hope to welcome you back again soon.Warm Regards,CSW Hotel Team
Guest User
Bed In Premium 8 Beds Mixed Dormitory
Stayed in Jul 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jul 7, 2024
The place is clean and the location is strategic .
Response from Property: Dear Valued Guest,Thank you for staying with us. We are delighted to hear that you found the place clean and appreciated our strategic location. We hope you had a comfortable stay and look forward to welcoming you back in the future.Warm Regards,CSW Hotel Team
Jackie Ma
Bed In Premium 8 Beds Mixed Dormitory
Stayed in Mar 2024
Solo travelers
70 review
3.0/5
Posted on May 12, 2024
Just normal nothing and some of them who share room were soso prepare your ear plug
Response from Property: Dear Jackie Ma,Thank you for staying with us. We appreciate your feedback and apologize for any noise disturbances caused by other guests. We strive to provide a comfortable and peaceful stay for all our visitors and will take steps to address this issue.Warm Regards,CSW Hotel Team
Anonymous User
Bed In Standard 6 Beds Mixed Dormitory
Stayed in Oct 2024
Solo travelers
3 review
4.5/5
Great
Posted on Oct 15, 2024
thank you! nice place near Chinatown station Will book again here.
Response from Property: Dear Valued Guest,Thank you for staying with us! We are glad to hear that you found our location near Chinatown station convenient. We look forward to welcoming you back for another stay in the future!Warm Regards,CSW Hotel Team
Guest User
Bed In Standard 8 Beds Mixed Dormitory
Stayed in Nov 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 6, 2022
The place is so near to Chinatown. I enjoyed my stay.
Response from Property: Dear Valued Guest,Thank you for staying with us. We're delighted to hear that you found our proximity to Chinatown convenient. We're thrilled to hear that you enjoyed your stay with us and we hope to welcome you back again soon.Warm Regards,CSW Hotel Team
Guest User
Bed In Standard 6 Beds Mixed Dormitory
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Very good, the best service and very responsive. Clean. Access to the MRT is also very close
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Guest User
Bed In Standard 6 Beds Mixed Dormitory
Stayed in Nov 2024
Solo travelers
11 review
1.0/5
Posted on Nov 3, 2024
Very bad, it is a disgrace to Singapore. I booked a room there for two days, 1st and 3rd (I went to other places on the 2nd and didn't book). After checking out at noon on the 1st, I left my backpack there and went to pick it up later. I sat in its "restaurant" (smaller and simpler than the toilet at home) for ten minutes and ate some bread and instant noodles I brought with me. The store owner saw it from the surveillance camera and rushed over to ask me for a "fine" of 10 Singapore dollars (total: 54 yuan) and kicked me out. I didn't agree to pay and told it that I would check in tomorrow. As a result, I came to check in the next day (today), and insisted that I pay 10 Singapore dollars, otherwise I would not be allowed to stay. I complained to Ctrip, and the Ctrip butler said that this was unreasonable and was willing to help me coordinate. During this period, I met another buddy who accidentally made duplicate reservations on two platforms and asked the store to cancel one. As a result, the store not only did not allow the cancellation, but also did not allow him to check in. Later, the Singapore police were called in. There were four policemen who could speak Chinese, Malay, and Tamil. It took two hours to deal with it. Finally, the police negotiated with me to compensate it with 10 SGD and then check out, and advised me that it was not worth wasting time for such a small amount of money. Although I was extremely unhappy, I still did what the police said. Even the Singapore police did not think it was reasonable. Later, I will take the evidence to complain to the Singapore Tourism Board. As for the environment, as other reviews have said, it is similar to the dormitory of Bangladeshi workers in India, so I won't post the picture. Why is this kind of store still open? It must be closed down directly.
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Anonymous User
Bed In Standard 6 Beds Mixed Dormitory
Stayed in Feb 2024
Solo travelers
369 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The location is good, near Chinatown Food Street.
It seems to be in a public housing, and the environment outside is not very good.
This family has two houses, but the houses are relatively small. Each house is equipped with a shared bathroom and toilet. You may need to queue during peak hours.
The bed at least has a curtain, but it's only half a curtain... it can't cover the whole thing...
I put on my makeup and ran to the tea room... The place was too small, and I was afraid of disturbing other people's rest...
The proprietress is Chinese, speaks Chinese and English, speaks quickly, and has a good attitude.
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Guest User
Bed In Standard 8 Beds Mixed Dormitory
Stayed in Aug 2023
Solo travelers
4 review
1.0/5
Posted on Aug 4, 2023
Garbage, Chinese people don't order
First of all, this Fujian-accented reception discriminates against Chinese people. When I saw a Chinese passport, I was there PUA all the time when I checked in. They even threatened to fine me money. The slogan only gave Chinese all kinds of ugly words. When I saw white people, I knelt down and licked them. White people are of high quality, you Chinese blablabla
Secondly, there is nothing after check-in, just a blanket, towel, toothbrush and toothpaste, and the hardware condition is also poor. More than 20 people use a toilet and a shower;
Finally, the sanitation is poor, there are many lice on the bed, I have slept for two days, and I have rashes all over my body.
**reception, don’t make money from Chinese people in the future. In addition, when you enter Singapore, you can’t find this youth hostel at all. **Real-name evaluation is to kill a garbage store like you
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Response from Property: No one wins the bid but you. No, you brought it here yourself?
Nguyễn
Bed In Standard 8 Beds Mixed Dormitory
Stayed in Apr 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Apr 11, 2024
Suitable for traveling alone, in the center of Chinatown
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Guest User
Bed In Standard 8 Beds Mixed Dormitory
Stayed in Mar 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 20, 2023
The lady boss is very enthusiastic
Carefully maintain and clean
grateful
The lady boss is very enthusiastic
Carefully maintain and clean
grateful
The lady boss is very enthusiastic
Carefully maintain and clean
grateful
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林俊亨
Bed In Standard 8 Beds Mixed Dormitory
Stayed in Nov 2022
Solo travelers
108 review
1.0/5
Posted on Nov 26, 2022
I have never known such a bad hotel before I send pictures. It is not a hotel that first gives you a bed like a dog house. I found that the pictures he advertised are completely deceiving. There is only one bed and one toilet + 1 to be added after reading. The place to use the simple resting place for 14 people is a public place. Beggars hope that Ctrip will correct it as soon as possible. Don’t add these electricity to them. It will affect your gender. And living in 90,000 is like a poor man living in a hearth, extremely dissatisfied
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6/8
Quanqiugongmin
Bed In Standard 6 Beds Mixed Dormitory
Stayed in Nov 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 14, 2022
The environment is quiet and hygienic, and Ms. Ye's service attitude is also very good. Most of them are European and American customers, and the price/performance ratio is very good. I stayed here for several days.
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Guest User
Bed In Standard 6 Beds Mixed Dormitory
Stayed in Feb 2023
Solo travelers
2 review
1.0/5
Posted on Feb 18, 2023
Don't stop, I didn't even wash my face, brush my teeth and take a shower, I wanted to escape quickly.