Orchard Hotel Singapore

Orchard Hotel Singapore Reviews

Orchard Hotel Singapore

442 Orchard Rd, SingaporeView Hotel Details
Orchard Hotel Singapore
Orchard Hotel SingaporeOrchard Hotel SingaporeOrchard Hotel Singapore
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1 night

Orchard Hotel Singapore Guest Reviews

4.3/5
Very Good
1442 review
Verified reviews
Location4.4
Amenities4.2
Service4.2
Cleanliness4.4
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All Reviews(1442)
Positive reviews(1365)
Reviews with photos/video(328)
Delicious breakfast(141)
Near shopping area(58)
Large rooms(55)
Convenient for shopping(44)
Great swimming pool(42)
Delicious buffet(27)
Negative reviews(77)
Gailyn
Grand Deluxe Queen Room
Stayed in Jun 2024
Booked for others
5 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Really nice location which is so convenient to get to many places in orchard. Swimming pool is spacious and clean. Rooms are huge Hotel staff are well trained and have good manners and so polite. The stay here is worth it.
Honey & Carl
Premier Room
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Amazing place. Staffs are very helpful. Definitely coming back ๐Ÿ’–
Hui Beng
Grand Deluxe Room
Stayed in Apr 2024
Solo travelers
5 review
4.5/5
Great
Posted on Apr 10, 2024
Clean. Perfect location. You can just walk 2 mins to the bus stop and 11 mins to the MRT station. Breakfast buffet is excellent with varieties of food . However, the check-in process is very slow. The counter has only 1 or 2 person in charge most of the time
Response from Property: Dear Hui Beng, thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Nick Chia Executive Assistant Manager
mrylsdnglsn
Grand Deluxe Room
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Cheapest among booking sites. Hotel is near to bus station and located along Orchard Road the shopping district of SG. Breakfast buffet has various selections (American, Chinese, Indian etc) View from our room:
Response from Property: Dear Dinglasan,We thank you for choosing our hotel for your stay in Singapore. It is such a wonderful feeling to have our guests return home with great memories of their stay here. It is a mark of recognition for our associateโ€™s dedication to ensuring our guests' wellbeing whilst in our care. Meanwhile, we look forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Guest User
Grand Deluxe Room
Stayed in Mar 2024
Family
3 review
3.7/5
Posted on Mar 4, 2024
Staying again in Orchard Hotel brought back good memories from many years ago. Happy that it kept its classy feel. Breakfast buffet has many choices but can improve further on taste. Concierge staff are helpful. Check-in would have been addressed better if the self check-in screens were actually working and staff are more helpful, knowing that there would be a surge of visitors for the Eras Tour.
Response from Property: Dear Guest User,We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Neo De Leon
Premier Club Twin Room
Stayed in Feb 2024
Family
22 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Exceptional service from the staffs of this hotel. I would surely recommend this hotel to my family and friends.
Response from Property: Dear Neo,We appreciate your positive feedback after your stay at Orchard Hotel Singapore. It's great to hear that you enjoyed our location, facilities, and services. Thank you for recommending us and we hope to have the pleasure of hosting you again on your next trip to Singapore. Best Regards,Nick ChiaExecutive Assistant Manager
FHSY
Grand Deluxe Twin Room
Stayed in Apr 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Apr 14, 2024
It was a pleasant stay, check in was a breeze.
Response from Property: Dear Felicia, thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Nick Chia Executive Assistant Manager
Chontakan
Grand Deluxe Room
Stayed in Jan 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 29, 2024
soooo nice place and convenient for solo traveler, easy to go out and its okay for walk to MRT
Response from Property: Dear Chontakan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Guest User
Grand Deluxe Room
Stayed in Jan 2024
Solo travelers
59 review
5.0/5
Outstanding
Posted on Jan 13, 2024
Trip.com rate is competitive than hotel's corporate rate, last minute deal wil be cheaper, however the window is locked, 24H aircond supplied despite u r out of room is not environmental friendly. Free upgrade provided by the hotel. Bus shuttle to airport is in front of the hotel.
Faidzal
Premier Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Nice breakfast,
Garcia
Grand Deluxe Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 12, 2024
We made reservations at Orchard Hotel, setting the stage for a heartwarming New Year celebration with our family. The weather presented challenges, but our spirits soared when we discovered a charming New Year event within the hotel's confines. Surrounded by the soothing ambiance, our hearts resonated with joy as we ushered in the New Year with a sense of togetherness and gratitude. A special thank you to Orchard Hotel for curating an experience that truly touched our hearts.
Matthew Moore H
Grand Deluxe Room
Stayed in Dec 2023
Family
4 review
3.2/5
Posted on Dec 27, 2023
I received an upgrade to signature room, for which I am very happy about it. But the queue to check in was very long, it took 45mins of queuing to check in. The hotel, being beside orchard tower, was unfortunate. At night past 11pm, if you exit the hotel to get some snacks or walk on the street outside the hotel, you may get harassed by girls. On my stay on the 26th, In the orchard hotel (orchard wing) lift, there are girls soliciting, showing their Wechat QR code. They alighted on the 8th floor. I hope the management can look into it.
Maslinda
Grand Deluxe Room
Stayed in Dec 2023
Family
23 review
5.0/5
Outstanding
Posted on Dec 25, 2023
This is my 3rd time and surprisingly finally i was being served by SAHUL and comes with a SERVICE WITH A SMILE. I had wrote a review before that this is 1 of the hotel with a very unfriendly service staff. I came here again its more because of the comfortness of the room and we love the pool. So please keep up with that smile.
Leong
Premier King Room
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Good hotel, Although I staying one night very comfortable for me. Next trip were choose again this hotel
Austin25
Grand Deluxe Room
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Jan 2, 2024
Staff was helpful and check in process was quick and easy. Thank you for the hotel stay