To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1016)
Positive reviews(984)
Reviews with photos/video(366)
Delicious breakfast(148)
Great swimming pool(77)
Large rooms(76)
Close to metro(31)
Delicious buffet(16)
Stayed multiple times(13)
Convenient public transportation(12)
Negative reviews(32)
MommyD
Superior Room
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Love the ambience of the hotel. My family enjoyed staying during our weekend staycay! The breakfast spread is good and tasty! :)
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
YK Chua
Superior Room
Stayed in Sep 2024
Family
35 review
4.5/5
Great
Posted on Sep 9, 2024
Pre arranged amenities were not ready after check in. Messages were not communicated properly. And the staff at front desk was rude. Had a few stays here so far, and this is by far the worst experience Iโve had.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Guest User
PARKROYAL Club Deluxe Room
Stayed in Aug 2024
Couples
5 review
4.7/5
Amazing
Posted on Sep 1, 2024
2nd time staying with Park Royal on Beach Road. Requested for decoration as my fiancรฉโs birthday is coming up. They have kindly decorated the room with balloon, even giving us a tasty brownie.
-1 for cleanliness as I saw a bottle cap on the floor from the previous customer.
Service was tip top as usual. Would definitely come back again!
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Atiqah A
Superior Room
Stayed in Jul 2024
Family
11 review
4.5/5
Great
Posted on Jul 28, 2024
Great location. You just need your walk to the opposite side and you will get to enjoy a lot of food options. Another plus point is that there is a bidet in the toilet.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Arianne
Superior Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Perfect stay here, staff were brilliant and breakfast was great
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Anonymous User
Superior Room
Stayed in Jun 2024
Family
5 review
4.0/5
Very Good
Posted on Jun 30, 2024
Great value for money hotel, simple but clean with reasonable location by the Kampong Gelam.
Response from Property: Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Anonymous User
Deluxe Room
Stayed in Jun 2024
Family
14 review
4.2/5
Very Good
Posted on Aug 19, 2024
10mins walk from nicoll highway mrt, clean and bright hotel... many tourists spots and restaurants and cafes opposite, big swimming pool and delectable breakfast buffet!
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Anonymous User
Superior Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 21, 2024
Great service rendered from check in to hotel breakfast and check out! Bed was so spacious and we all had sucha great sleep!!
Response from Property: Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.
Phatchara
Deluxe Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Everything good and convention
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Anion
PARKROYAL Club Deluxe Room
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The location is good. Short walking distance to MRT Station. Surrounded by a number of good foods within walking distance. Breakfast spread is wonderful. Restaurant is spacious and bright. Room is clean and bed is comfortable. Checking in process is efficient and friendly. Staffs are helpful. Will be back.
Response from Property: Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.
J. Lim
Superior Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
How nice bday deco done by hotel staff. And free upgraded to club lounge. Definitely will come again
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Lim YC
PARKROYAL Club Premier Room
Stayed in Oct 2024
Family
41 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Hotel is spacious and itโs very near to Arab street and Bugis. Like the hotel because it came with balcony. Breakfast is good and the in house massage is great!๐
Response from Property: Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.
Anonymous User
Superior Room
Stayed in Mar 2024
Couples
5 review
4.7/5
Amazing
Posted on Mar 31, 2024
Room was okay, hotel had private carpark albeit abit far from hotel lobby as you have to walk through the mall. It is complimentary so cannot complain about that
Pool was good and had a great view, but sun beds were insufficient and had bird shits on afew of them. Staff werenโt around to ensure cleanliness on this part.
Response from Property: Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.
Anonymous User
PARKROYAL Club Deluxe Room
Stayed in Mar 2024
Couples
14 review
5.0/5
Outstanding
Posted on Mar 6, 2024
We thoroughly enjoyed the club lounge privileges and the hotel staff were all friendly! Great location right next to Arab Street, Haji Lane, etc., and loved how the lobby and Ginger restaurant were decorated. Would definitely come again!
Response from Property: Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.
Anonymous User
PARKROYAL Club Premier Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Very quick check in and friendly staff! They were kind enough to upgrade me to an executive suite room too.
Response from Property: Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.