JEN Singapore Tanglin by Shangri-La Reviews

I visited Jen Tanglin during Token2049 in Sep 2024, I really enjoyed staying in the hotel for a week. The room service is good, food is good, environment is good, even the customers are good and polite. I promised them to visit them again and I did in Nov 2024 for another business trip. For me, my most enjoyed food during the breakfast buffet is the bread pudding. It's just tastes good, what's your opinion on this?

Location is very convenient as it’s in orchard road and mrt station is not too far away with plenty of shopping options to browse around.

Had a great short staycation at this hotel! It is beside Tanglin Mall and Orchard Boulevard MRT Station so transport is a breeze. Room size was cozy but ample room to move around. Air-conditioning was good. Bidet was available in the bathroom which was a thumbs up for us. Breakfast had a good variety and the food was delicious! Shout out to the chef at the noodles section who greeted guests cheerfully as we took our food from the buffet. The staff in the hotel were friendly and amicable. Overall, I enjoyed my stay and could come back again next time!

A very big thumb for Jenny from the club lounge team. The lounge provides very nice food and drinks. All the staff are so friendly and helpful. We felt so welcomed and really enjoy our stay. The hotel is in a 15 min walk away from the botanic garden, which is also recommended for botanic fans.

Clean and strategic location but the price is on the higher side

Hotel clean, service is good, near mrt stn, location covenience etc

Warm and attentive staff all around the hotel. Efficient check-in and was pleasantly surprised given an upgrade. Waiting staff at the restaurant during crowded morning breakfast were all attentive and serve guests with a smile. Nice pool and well equip gym. Did not managed to use the jacuzzi while we were there. Only complaint i have is that the room seem to be sandy especially the toilet. Since it was a one night stay, we did not make a fuss about it.

Stayed in the hotel for 2 nights (on a last minute basis) - local staycation. Car Park entrance for hotel is closed for renovation. Alternative entrance at Grange Road (search for Tanglin Mall Carpark). For some reason, under bright lights you can see v v little pecks of dust flying, but it wasn't so much you would find irritating. Room was ＞ 10 floors. Breakfast was decent. Even though we're locals, we were treated equally as a guest. Particularly like the swimming pool as there were pools at 0.2m, 0.6m, 1.2m, 1.6m heights. Just beside Tanglin Mall so v good to make purchases from the supermarket.

Location is close to MRT orchard boulevard. The mall next to the hotel with a supermarket and restaurants. That’s good for travelers. Breakfast is good too. Without any considerations for children, non-provision of small chair, small foldable bathtub etc. The staff cannot show their welcome to the customers, not very good experience during check-in process.

Family of three, the service from staff is excellent. The room isn't carpet, some stain on the flooring and makes it looked dirty. Toilet is clean, shower works fine. Good location, just next to Orchard Boulevard station.

Great room space and location. Curtains were extremely dusty though. Affordable breakfast and coffee too at the hotel cafe!

My stay at Jen Singapore was a fantastic experience. The hotel was impeccably clean and the rooms were spacious, making it a very comfortable stay. The staff was incredibly attentive, despite the short notice, they made arrangements and surprised me with a birthday treat. It was a delightful touch and elevated the experience. The lobby design was stunning, with beautiful decor that created a welcoming atmosphere. The check-in process was seamless and efficient, setting a positive tone from the very beginning. Overall, I highly recommend Jen Singapore for a memorable and enjoyable stay!

At a quiter end of Orchard Road. Convenient access to Tanglin Mall which has plenty of foood and cafe options. Nearby Orchard Boulevard MRT. Breakfast in the morning was very good and halal too.

The room can be cleaned more. Found a few strands of hair on the bedside table and floor. But overall everything else is clean and the staff is friendly and accommodating.