JEN Singapore Tanglin by Shangri-La Reviews

Location is very convenient as it’s in orchard road and mrt station is not too far away with plenty of shopping options to browse around.

Had a great short staycation at this hotel! It is beside Tanglin Mall and Orchard Boulevard MRT Station so transport is a breeze. Room size was cozy but ample room to move around. Air-conditioning was good. Bidet was available in the bathroom which was a thumbs up for us. Breakfast had a good variety and the food was delicious! Shout out to the chef at the noodles section who greeted guests cheerfully as we took our food from the buffet. The staff in the hotel were friendly and amicable. Overall, I enjoyed my stay and could come back again next time!

A very big thumb for Jenny from the club lounge team. The lounge provides very nice food and drinks. All the staff are so friendly and helpful. We felt so welcomed and really enjoy our stay. The hotel is in a 15 min walk away from the botanic garden, which is also recommended for botanic fans.

Warm and attentive staff all around the hotel. Efficient check-in and was pleasantly surprised given an upgrade. Waiting staff at the restaurant during crowded morning breakfast were all attentive and serve guests with a smile. Nice pool and well equip gym. Did not managed to use the jacuzzi while we were there. Only complaint i have is that the room seem to be sandy especially the toilet. Since it was a one night stay, we did not make a fuss about it.

Stayed in the hotel for 2 nights (on a last minute basis) - local staycation. Car Park entrance for hotel is closed for renovation. Alternative entrance at Grange Road (search for Tanglin Mall Carpark). For some reason, under bright lights you can see v v little pecks of dust flying, but it wasn't so much you would find irritating. Room was ＞ 10 floors. Breakfast was decent. Even though we're locals, we were treated equally as a guest. Particularly like the swimming pool as there were pools at 0.2m, 0.6m, 1.2m, 1.6m heights. Just beside Tanglin Mall so v good to make purchases from the supermarket.

Location is close to MRT orchard boulevard. The mall next to the hotel with a supermarket and restaurants. That’s good for travelers. Breakfast is good too. Without any considerations for children, non-provision of small chair, small foldable bathtub etc. The staff cannot show their welcome to the customers, not very good experience during check-in process.

Family of three, the service from staff is excellent. The room isn't carpet, some stain on the flooring and makes it looked dirty. Toilet is clean, shower works fine. Good location, just next to Orchard Boulevard station.

Great room space and location. Curtains were extremely dusty though. Affordable breakfast and coffee too at the hotel cafe!

My stay at Jen Singapore was a fantastic experience. The hotel was impeccably clean and the rooms were spacious, making it a very comfortable stay. The staff was incredibly attentive, despite the short notice, they made arrangements and surprised me with a birthday treat. It was a delightful touch and elevated the experience. The lobby design was stunning, with beautiful decor that created a welcoming atmosphere. The check-in process was seamless and efficient, setting a positive tone from the very beginning. Overall, I highly recommend Jen Singapore for a memorable and enjoyable stay!

I got mention that I want celebrate my anniversary here , but dint get any response, bit upset with that haiz

Great location (opposite Orchard Boulevard MRT station), away from hustle and bustle of Orchard center. Right next to Tanglin Mall. Room was a bit dusty when we arrived but with daily housekeeping all was fine. Comfy room with hot shower and couch by the window. Will definitely stay here again! And thank you for the birthday cake - such a heartwarming gesture!

First time staying at this hotel but very happy with this staycation . Nice n friendly staff she allowed me for early check-in, thanks for her cos I'm a little tore after some shopping 😆 🤣 😂. Will definitely be back again. Thanks 😀 😊

The hotel room floor has a little bad smell Facilities are good The breakfast has limited choices

Check-in was seamless and everyone at the front desk was very welcoming and helpful. The housekeeper was also very polite and prompt with what we asked for, spotlessly clean when we returned to our room. Highly recommended to have a stay here.