Mahkota Hotel Singkawang Reviews

Hotel lobby looks nice. But people smokes openly inside this air conditioning space, such a turn off. Check in without hassle. Very fast. 2 person at the counter working. Warm face towel and welcome drinks offered complimentary. Swimming pool available but its raining during my visit. Didn’t get to utilize it. Room is okay but air conditioning is bad. Not cold. Complaint to receptionist but doesn’t seem to have any impact after the maintenance check it. View from room 1909 is amazing since its the 19th floor. Overall for a 4star hotel, its overated and overpriced

very good hotel. room is spacious and comfortable

Good locations.............. Good hotels.............

Okok only

The hallway has a bad smell, the bathroom water hole is clogged, the toilet is clogged, the sink is clogged, the towels are old and smelly, the elevator keeps stopping 1 time, the bed sheets are dirty yellow like there is sand making the body itchy and uncomfortable

Service is lacking, cleanliness is lacking, no one brings your own suitcase, bad experience, long check-in queue, only 1 officer, even though there are 3 counters, hadehh

Room facilities are OK, service staff are friendly

There is no hair dryer in the room, you need to ask for extra at the counter, The towels in the bathroom are clean, the cups are not clean, The tableware for breakfast in the restaurant is not clean, Hope this can be improved.

Sheets were stained and not cleaned There are no lifeguards and no controls in the swimming pool of public facilities The attitude of the service staff is very good! Thanks The fruit for breakfast has mosquitoes, hope it can be improved

A comfortable and amqn place for a staycation with a partner..

The food is just ordinary

Good location, breakfast needs to be improved

Joss

早餐豐盛。