Hotel Europacity

It’s okay, it’s convenient to travel around

The hotel's surroundings are average, with many unusual-looking people on the street, but the location is very good, right next to the train station, and it's very convenient to catch a train. It only takes about three minutes to walk.

The room is large, has a bathtub, and is very cost-effective. Some service staff have poor English, but it does not affect communication. The disadvantage is that the surrounding environment is relatively poor. Although there are police patrols nearby, you can still see gangsters gathering together (especially at night), and some people will whistle at you. It is better for women to find hotels in the city center.

first There is no dedicated parking lot, so an additional parking fee of 18 euros is charged. There is a crime-ridden area nearby, so the atmosphere is bad and the lighting in the room is so dark that you can't do anything in the room. And overall, it was very cold as if there was no heating. I recommend it

El hotel esta bastante bien y muy cerca del centro.Habitacion grande con retrete separado del resto del cuarto de baño. Limpio y muy cómodo y el desayuno también estupendo.Sin duda si volviera a Bruselas volvería a este hotel. Había leido opiniones muy malas pero no son verdad, por lo menos en septiembre de 2024.

I am currently at the Europa Hotel. First of all we discovered a horrible neighborhood. A large room but with NOTHING in it and a bathtub without a stopper. So we asked for a cap so we could take a bath. We were told: No, it is not possible and in any case the bathtub is not charged extra. I don't even understand this answer, when we chose the hotel the bathtub was in fact a criterion. In addition we asked for our sheets to be changed. It wasn't done. So we come back from our day and go to reception to ask for sheets. The only receptionist tells me that this is not possible. I ask him to contact a manager and go back to my room. So he calls us back on the room phone and explains to me that it's also impossible. So I start to get angry and tell him that I have never seen a hotel without sheets and that I am not asking for them to be changed, simply for them to bring some back to us and that I will change them myself. He tells me again that this is not possible and that I can see a manager tomorrow morning. I reply and he says “Shut up” and hangs up. My boyfriend comes down angry and asks to see a manager and has the service we are paying for carried out. He raises a finger at the receptionist who slaps his hand and says it won't happen. We took the name of the receptionist, do not intend to leave it there, and are still waiting for our sheets. Avoid this hotel like the plague.