Hotel City Center Reviews

HOTEL FANTASTYCZNY, TJ. LOKALIZACJA -DOMETRO KILKA KROKÓW, DO STACJI BRUKSELA NORD 5 MINUT, A DO GRANDE PLACE SPACERKIEM 10 MINUT. CZYSTOŚC W HOTELU , RESTAURACJI I W POKOJACH -BARDZO BARDZO CZYSTO, . OBSŁUGA- RECEPCJONIŚCI BARDZO SYMPATYCZNI, ŻYCZLIWI I POMOCNI .ŚNIADANIE :PEŁNY WYBÓR NAPOJÓW TYPU KAWA , CZEKOLADA, HERBATA!!, OWOCE:BANANY, JABŁKA, GRUSZKI, :JOGURTY KILKA RODZAJÓW SMAKU, ŚWIŻĘ BUŁKI , CROISSANTY, PYSZNA JAJECZNICA, BEKON, KIEŁBASKI, SERY, WĘDLIBY(SZYNKA, SALAMI), POMIDORY, OGÓRKI, SŻEMY,MIODY, PŁATKI ŚNIADANIOWE, MLEKO... CÓŻ WIĘCEJ CHCIEĆ. POKÓJ Z DWOMA ŁÓZKAMI POJEDYŃCZYMI, WSZYSTKO W BARDZO DOBRYM STANIE TECHNICZNYM, ŁAZIENKA, PRYSZNIC WSZYSTKO SUPER DZIAŁAJĄCE, I MIMO ZE TO CENTRUM MIASTA NOCĄ BYŁO CICHO. BYLIŚMY 7 NOCY. UWZGLĘDNIAJĄC LOKALIZACJĘ, ŚNIADANIA, WYPOSAŻENIE HOTELU I OBSLUGĘ TO NIE MA LEPSZEGO WYBORU DLA NORMALNEGO TURYSTY. PORÓWNUJĄC HOTELE *** W ITALII A TEN HOTEL , TO TEMU NALEŻĄ SIE 4*** STAN TECHNICZNY I JEDZENIE, I LOKALIZACJA ) POZDROWIENIA DLA PANÓW Z RECEPCJI , A ZWŁASZCZA DLA SERGIO. ANDRZEJ I URSZULA

The location of the hotel is really good! Get off at North Railway Station and walk for about 10 minutes. It's very convenient to get around by train. It takes less than half an hour to walk to the attractions. The front desk service is average and they understand English, which is fine. The room was a little bigger than I expected, and the bathroom was relatively new and clean. That's about it for this price. As a tourist who goes out early in the morning, it is very suitable. but! The sound insulation is too poor. We stayed for two nights. At around 7 o'clock in the morning, the sound of the shower next door was very loud. Fortunately, we also got up early in the morning... No other problems.

Me and my friend chose this hotel for its handy location. Unfortunately sexist and aggressive staff ruined any hope of a pleasant stay. I was forced to leave the premises after breaking no rules when I returned home one evening where I was shouted at and talked down to. The following night the same receptionist opened the door into my female friends room at 2AM to evict her in the middle of the night for being “disrespectful” and threatening to call the police. When we expressed our concerns to management via email, we were told the events we described never occurred (even though a majority of crude gestures and aggression from the receptionist in question were on CCTV in the lobby) and threatened us with legal action for “defamation and slander”. The treatment of me and my friend was completely uncalled for and is an absolute embarrassment not only from an obnoxious and aggressive receptionist, but incompetent management who refused to explore the issue further and accused us of fabricating lies. Furthermore, the grimy floor of the shower, uncomfortable beds and paper thin walls didn’t make up for the lack of customer service.