Anonymous User
September 13, 2024
1. The body wash in the bathroom was empty, and the housekeeper was unreachable when I called her... I was a little speechless
2. I left some luggage in the hotel's storage room, but when I went to pick it up, they didn't verify my identity or ask how many pieces of luggage I had. They just opened the door and let me go in to take it. Although my things were intact, this management method made me feel very insecure. If someone with ulterior motives and not a hotel guest went in to take the luggage, could he take as many pieces as he wanted... So I was very disappointed with this.
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