Estela Barcelona Reviews

There were no disappointments in terms of location and facilities. However, I received racism from the staff, which made the start of the trip very unpleasant. They said there was a problem with the room we had booked, and led the couple to an old, shabby room in the building next to the hotel, not the hotel. I saw the room and asked the staff to guide me back to the room, but I kept refusing to give them a hotel room, saying that there was only one room left and even that room was fixing the sink's faucet. Nevertheless, we said we would wait until we fix it, and it was only then that we guided us to the hotel saying that there was one room left. The facilities and cleanliness of the room was good, but the image of the whole hotel was the worst due to the behavior of the staff. The employee should not forget that racism is a serious sin.