Sensoria Dolomites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Siusi

Sensoria Dolomites

No.8 of 4-star Select Hotels in Trentino Alto Adige
Via Sciliar, 37, Siusi, Trentino Alto Adige 39040, Italy
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When you stay at Sensoria Dolomites in Castelrotto, you'll be next to a golf course, just steps from Dolomites and Isarco Valley. This all-inclusive hotel is 14.3 mi (23 km) from Bolzano Christmas Market and 0.2 mi (0.3 km) from Seis-Seiser Alm Gondola.Show More
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Pets welcome
Lots to do
Airport pick-up available
Amenities
Golf course
Skiing
Hiking
Sauna
Spa
Massage room
Gym
Private parkingFree
All Amenities
Property Description
When you stay at Sensoria Dolomites in Castelrotto, you'll be next to a golf course, just steps from Dolomites and Isarco Valley. This all-inclusive hotel is 14.3 mi (23 km) from Bolzano Christmas Market and 0.2 mi (0.3 km) from Seis-Seiser Alm Gondola.
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4.6/5
Great
Cleanliness4.6
Amenities4.6
Location4.6
Service4.6
All 48 Reviews
Surroundings
Airport: Bolzano Airport
(28.8 km)
Train: Bressanone Brixen
(27.1 km)
Train: Merano-Maia B. Untermais
(55.0 km)
Landmarks: K&K Sports - Seis - Siusi
(140m)
Landmarks: Alpe di Siusi - Seiser Alm Bahn
(140m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Guest Room
3

Guest Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Comfort Room
3

Comfort Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Family Room
4

Family Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Room Details
Check Availability

Guest Reviews

4.6/5
Great
48 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6
Average for similar properties in Siusi
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 1, 2025
Hotel - beautiful and well designed, modern with a zen atmosphere Rooms - nice size, new and modern with nice details. Food - average, plenty offered for breakfast, noon and night and with free flow of drinks. Well presented. Staff and Service - The quality of staff and service was a significant disappointment during my stay. Many staff members displayed an unapproachable attitude, which may stem from a cultural difference, they seemed unhappy and superficial. It took a few days for some of them to warm up, but as a guest, I shouldn’t have to make an effort to foster friendliness. At the reception, when I inquired about bus routes and times, I was told bluntly that I could "Google it myself." This lack of helpfulness set a negative tone for my experience. The most troubling encounter was with Antonio, who oversees the spa area. Not once did he greet any of the guests, he always looked angry. My friend and I were in the sauna, enjoying a moment of relaxation with face masks on, when he entered and abruptly ordered us to leave because he had a class and that we were not to eat or scrub which we weren’t doing either. While we were happy to move and even remove our masks, we found his barking rude and completely unacceptable. We are guests, not schoolchildren, and his outburst was unprofessional and unnecessary (he does not even understand the difference that a face mask is not a scrub but fails to communicate this). Upon check out, we reported our experience to the owner, Simon. Unfortunately, his response was lackluster; he simply acknowledged that he had heard about the incident without offering any apology, expression of concern, or follow-up action on the rudeness of his staff. It felt as though we were speaking to a wall. If the owner exhibits such indifference, it’s no wonder the staff management reflects a similar attitude. In the light of these experiences, it is evident that the overall management and staff and service requires drastic improvements. Let’s see, a defensive response to my review will reinforce my point that customer service or understanding is not a priority, as it is much easier to ignore, blame the customer and not address any problems. Location - this hotel is NOT connected to the Sella Ronda part of the slope by ski, you need to take a bus to reach the key areas. The slopes within the area are easy and not challenging. Vale for money - it is fair, full board and there is always ample food and drinks offered. Overall - It is such a shame as this place has so much potential, however it will never be able to realise it given the attitude of their management and staff. Will I return? No as I wish to have easier access to the key ski slopes and I value customer service above nice interior.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 28, 2025
Abbiamo soggiornato 4 notti in questo hotel a pochi minuti dalla cabinovia Alpe di Siusi. L’unico elemento critico é la reception. Al nostro arrivo e per tutta la durata del soggiorno abbiamo trovato una reception “fredda”. Non ci sono state date informazioni su hotel, orari pasti/spa e attività extra. Peccato perché si intravede l’impegno e la dedizione che ci mettono i proprietari. Per il resto - camere: spaziose e pulite; acqua sempre presente in camera; ciabatte, accappatoio.. - spa: ottimo relax, piscina riscaldata interna ed esterna. Saune e bagno turco. Tutto sempre pulito ed in ordine. - ristorante e bar: IL TOP! Non abbiamo mai mangiato cosi bene in un hotel; cura in ogni piatto, nulla lasciato al caso. Una pensione 3/4 con i fiocchi! E.. grazie per l’attenzione all’intolleranza al lattosio (per nulla scontato) - posizione: a 3/4 min dall’impianto di risalita alpe di siusi. Ottima insonorizzazione - parcheggio: coperto Bella l’iniziativa dell’aperitivo della domenica. Trasmettete calore e dedizione per il lavoro. A presto.. Sperando in una reception piu sorridente!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2025
Great hotel! We stayed there for a few days in the first week of January. The rooms are modern and clean. The service staff is very friendly and incredibly attentive. Except for one waiter at the bar who apparently didn't like us and just left when we came so that another colleague had to serve us. But that wasn't a problem for us. The food is at the top end, perhaps the desire to make it fancy is even higher. Otherwise a great hotel, with a great wellness area and a view of the mountain and the gondola.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 8, 2025
Sono stata ospite in questa struttura con mio marito e un’altra coppia di amici. Che dire? Tutto perfetto! Valuto questa esperienza straordinaria in un contesto di assoluto relax con camere molto confortevoli, ben attrezzate, pulitissime con riscaldamento a pavimento. La spa di ottimo livello e molto curata. L’hotel e’ davvero bello, pulito e confortevole. La soluzione 3/4 tutto incluso e’ davvero sensazionale! Ma soprattutto e’ davvero cosi! C’e’ la possibilità di ordinare anche altre tipologie di pietanze, di vini e di bibite, oltre quelle previste dal loro menu’, sempre incluse. Dettaglio importante: la qualità delle materie prime e’ eccellente! Voto 10 + allo chef! Infine Ravi, Cristian e Luciano davvero cortesi, professionali e simpatici! Ultima considerazione, ma non di importanza, la posizione! Struttura a due passi dal centro di Siusi e a 15 min in macchina da Ortisei per chi vuole godersi non solo lo sport, ma soprattutto a 3 minuti a piedi dalla cabinovia che in 20 minuti porta sulle piste! Complimenti a Lea e Simon! Sempre presenti e disponibili a risolvere qualsiasi problematica! Torneremo sicuramente!
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P‍A‍O‍L‍O‍ ‍C
December 16, 2024
Sono stato in questa struttura il week end scorso con tre amici. L’hotel appare molto più bello sul sito che purtroppo nella realtà, ben diversa. Avevo prenotato una camera per 4 adulti e ci siamo ritrovati in una stanza con un letto a castello (dimensioni da bimbi). Dopo avere sentito in reception ci hanno dato una ulteriore camera. La zona terme è carina anche se la temperatura esterna della piscina era fredda all’esterno. Cena sufficiente: non ci è stato dato modo di scegliere il vino (incluso quella della casa) e soprattutto porzioni da bambini (pasta circa 15/20 grammi stando abbondanti). Non tornerò mai più e qualità - prezzo ZERO.
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T‍i‍m
August 18, 2024
Amazing, relaxing hotel Great relaxing time during our 4 night stay. All inclusive is good value given the excellent quality of the food. Be aware that only gin was included (so we were told) so other spirits are paid for, which is strange (and not all inclusive). Lovely outlook over the mountains, spa area also top quality, although sauna should be on all day, they only turn it on in the afternoon.
m‍i‍c‍h‍a‍e‍l
September 5, 2024
Very relaxing and soothing stay
B‍r‍i‍t‍t‍a‍n‍y
July 1, 2024
This was my second time here, and I will be back for a third. The hotel is in a quieter area. You feel secluded from the rest of the area without being so. The staff, the food, the location is all excellent
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 28, 2024
O Sensoria Dolomites é um sonho de hotel. A localização excelente (aos pés do Cable Car que leva até o Alpe de Siusi) e o hotel todo é maravilhoso. O sistema All Inclusive funciona perfeitamente com comidas variadas ao longo dos dias. Todas as refeições são bem servidas e deliciosas mas o café da tarde pra nós foi a melhor refeição, um verdadeiro banquete. Ficamos num quarto incrível com banheira na sacada e vista para as montanhas, inesquecível. Toda a equipe foi incrível e atenciosa. Estadia perfeita, nada a reclamar!
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Services & Amenities

Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–21:00
Check-out: 06:00–11:00

Front desk hours: [Mon-Sun]07:30–23:30

Child Policies
Children 14 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €250.00 (approx. ₹ 22,660.13) is charged.

Pets
Pets are allowed on requestAdditional charge
Fee: €30.00 (approx. ₹ 2,719.22) per pet per day

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2022
  • Number of Rooms: 40
When you stay at Sensoria Dolomites in Castelrotto, you'll be next to a golf course, just steps from Dolomites and Isarco Valley. This all-inclusive hotel is 14.3 mi (23 km) from Bolzano Christmas Market and 0.2 mi (0.3 km) from Seis-Seiser Alm Gondola.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at Restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include a computer station, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 40 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the nearby landmark for Sensoria Dolomites?

Sensoria Dolomites is at the prime location of Siusi. The nearby landmarks include K&K Sports - Seis - Siusi, and it is 140m from your search (straight-line distance).

What are the check-in and check-out timings at Sensoria Dolomites?

The check-in time at Sensoria Dolomites is 14:00-21:00 and the check-out time is 11:00. You can request the property for early check-in or late check-out by directly reaching out to Sensoria Dolomites.

How to get from the closest airport to Sensoria Dolomites?

The closest airport is Bolzano Airport, and it is about 38 mins from hotel by car (28.8 km).

Does Sensoria Dolomites offer airport transfer services?

Yes, Sensoria Dolomites offers airport transportation for guests. We suggest you call ahead to confirm details.

What are the check-in and check-out times at Sensoria Dolomites? Is early check-in and late check-out available?

Prices at Sensoria Dolomites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportBolzano Airport
Distance to Airport28.77KM
Nearest Train StationBressanone Brixen
Distance to Train Station27.07KM
Average Price FromINR56121
Hotel Star Rating4