Skiathos Avaton Hotel, Philian Hotels & Resorts

We booked this hotel because it marketed itself as a 4 star hotel, elegant hotel. We booked a suite with a jacuzzi. When we arrived at the hotel and saw the room we were very disappointed. There was mold in the bathroom with a bad smell. The room otherwise showed signs of needing renovation. There were cockroaches in the ceiling light. Our 6-year-old son got several bites from insects, the first night. He didn't want to sleep any more in his bed. After two nights we left the hotel, very disappointed. The hotel denies everything, but see the attached photos and steer clear of this hotel. The pictures say it all.

Flight cancelled from Manchester and the hotel was spectacular in being as unhelpful as possible. I know it said non refundable but every other part of my trip from Airbnb to car hire, ferry company, car parking at Manchester where fantastic in moving dates and bookings. The hotel though, simply said bad luck and not our fault, no refunds and no offer of alternative dates.

Stayed at the Avaton for 2 weeks in the main building. I had done my research before booking, so I'm surprised my view differs so much from others. That may be because my room was in the main building & not a suite. The description in the brochure said the room was deluxe, but there was nothing deluxe about it. Very small, no storage & the bathroom & shower cubicle were tiny and flooded every time you showered. The complimentary toiletries were a nice touch. The bed was huge but too hard for me. Location wasn't the best & the 20-minute walk (uphill) into Skiathos Town became tedious rather than pleasurable, but I was aware of the location & walk before I booked, just hadn't taken on board the terrain. It was good to have the beach & some choice of restaurants 5 minutes walk away for the days we couldn't manage the walk into town. Rooms are all located down one corridor & as the walls are so thin, noise from other guests could be heard which impacted on sleep quality, so not the most restful holiday. The cleaners & restaurant staff all worked hard & daily towel changes were appreciated but not always necessary. The pool area & gardens were clean & and maintained, but the cushions on the loungers were wet (left out all the time) dirty & threadbare. The photos on the website showing this area are not true reflections. Breakfast was ok. Fruit, yoghurt & cakes every day along with juices, but the 'hot' food option, which included eggs, sausage beans, etc, was tepid at best. Food wasn't covered. The hotel is definitely not 4* & I would not recommend or return. Skiathos is lovely, plenty to do & see, & getting around on the bus is cheap & easy, but I would choose a different hotel more central to the main town on my next visit.

We booked a suite with a jacuzzi, the hotel was marketed as a luxury hotel on the hotel's website. When we got the room we were very disappointed. The room is worn and old, see photos. There was mold in the bathroom with a bad smell. No hot water in the afternoon when many people used showers. Cockroach in the room. Our 6-year-old son didn't want to sleep in his bed, he was afraid of the cockroaches. We checked out after two days, only got 50% back. When the hotel claims to be luxury and it is not correct, it is marketing that is fraud. We are sending a complaint to the credit card company, steer clear of this hotel.

The pillows are very fluffy, best night sleep at this hotel, the breakfast was lovely and they catered for everybody as there was loads of choice . Staff are friendly and welcoming , nothing was too much trouble . The only thing was that i was hoping for some greek dancing, or live music that was disappointing.

We loved our stay at Skiathos Avaton hotel. The staff are super helpful and rooms cleaned impeccably. The hotel is comfortable but the rooms are very small with limited storage, one small mirror and a tiny bathroom which gets soaked every time you shower. We booked a deluxe room with limited sea view - the balcony was good and the view was lovely. The breakfast is limited but good with great coffees from the bar. The restaurant food is also lovely. Beds around the pool are limited - not enough for the size of the hotel but they are super comfortable. The location is ideal - not far to walk to the beach where there are some lovely tavernas and the walk to town is about 20 minutes. Supermarket is less than 5 minutes walk. We would definitely recommend this hotel and will be returning (but will book a bigger room next time).