Erica Jean
May 29, 2024
I stayed at this best Western in late April 2024. This was disappointing.
1) When I made the reservation, I informed them that I had mobility issues and requested to be near the elevator. She stuck me at the nearly the end of the hall on the main floor.
2) One bed looked like housekeeping took a nap in it. The other bed was made nicely with pressed sheets. The other queen bed was wrinkled like something happened on it.
3) Tiny roaches. Every day.
4) What's in the toilet? When I entered the room, there was something in the toilet. I flushed it. Went to visit my sister. It was there again.
5) The backdoor (when I found the 2nd elevator) is broken. They put a sign up asking you to go to the front of the hotel (remember I have mobility issues). The back door was open and not lockable. But it was quicker to the room if we go through the broken door to the 2nd elevator.
6) Only two handicap spots and one was an EV charger, too. So, if there is a car charging, you can't park in the only other handicap spot.
7) It's a continental breakfast, not a full breakfast. undercooked pork sausage or hammered eggs.
This BW had no idea how inconvenienced I was. It's like they didn't even read the notes on my reservation or just didn't even understand the assignment when it comes to the disabled. They really need to fix this place up and retrain staff. I cannot recommend this location at all.