Best Hotels near Capital Fort, Sofia

Upon arrival at the reception we had problems with the prepayment; It was not possible to pay the price without the prepayment already provided, after about 30 minutes it was possible in cash, not the preferred card payment; the employee justified this with a new computer system. The room was not air conditioned upon arrival and was quite warm; the shower does not drain normally and quickly fills up to the brim; The beds are a kind of box spring bed: for me (about 85 kg) the mattress was not comfortable. There was only few toilet paper upon arrival, so I called the reception after it was finished, but after about an hour nothing was delivered - not to be expected for a 4 star hotel! The bathroom fan is a bit noisier than I expected and should usually auto stop after a while (although it was connected to the lamp, it usually happens). The thick curtains easily detach from the suspension when closing, and the small room fridge is much too loud (noticeable at night). When exactly is breakfast should be in the folder (I didn't see it at first glance) I liked the breakfast, the orange juice could be freshly squeezed, there should be milk (and lactose free) next to the muesli, and there should also be gluten free bread, but overall good quality of the products; we didn't try the restaurant for dinner due to the high prices. fitness room: Directly the first machine on the left (for legs) doesn't work and it hasn't changed during the week's stay, although we complained, the note with this information had fallen under the bench, so not visible; but otherwise the hall is in good condition The pool is small and during the stay they closed it, it was soon announced that the pool heating would be repaired: heating at 35 degrees outside air temperature? Incomprehensible! I tried to speak to the manager but he didn't seem interested. After we asked for a discount because the pool wasn't working, at least they took away the note the next day. All in all, this hotel did not overwhelm us and we will not visit it again: high standards and beautiful pictures, but unfortunately no coverage in reality.

3 night in aparthotel for leisure. Room very nice, housekeepinh every day take off gabgage and refill everything for bathroom, maybe it wpuld be nice to clean windows propperly and below bed, but for this price is very good. Little bit outside city centre, but around is also enough to see/view. Taxi from aparthotel to city center approx 4-5-6€. Ms. Irina (I hope I wrote her name good, is great!

Excellent territory, for children in restaurants a special menu, everything is very tasty. Ice cream until sunset! great animation. Own beach, large and tidy. Heated pool. Everyone here guys, it's cool here!🤩

We were here as part of a group tour in September 2022. Check in was swift from the hotel staff and we were given a room on the second floor. As we were part of a Travel Talk Tour, some of the rooms were twins and some were triples. I was in a triple room for the one night we spent here - for three lads with suitcases, the room was a bit on the small side, but we made it work. The beds were comfortable enough, the bedding and the room were clean and the fixtures were in good condition. As well as the three beds, there was a desk, TV, wardrobe with safe and hanging space. The bathroom had a shower over the bath, large sink and vanity unit and toilet. The towels were clean and there were no issues with water pressure or temperature. The hotel wifi was good - good range and speed. We headed into one of the conference rooms for a briefing before our tour and it was a good size. There was a wedding party next door in one of the other conference rooms. Breakfast was good, with a good selection of food and drink. The staff were helpful and spoke good English. Location-wise, you've got a big supermarket next door, so if you need anything, including anything from a pharmacy like we did, then you're in luck. Overall a good short stay here - recommended.

Located along the main street between the bus terminal and the downtown area, both are within walking distance. In front of the subway station, transportation is convenient. There are also several supermarkets nearby. Breakfast is a prefix menu at the café. Tasty but takes time. When I left early in the morning, they prepared a packed lunch for me (advance request). Comfortable with bathtub.

When we arrived to park at the hotel we were expected to know where to park and where to go so this made the first 15 minutes unbearable. We were told on many occasions not here. Please provide positive directions in future. The hotel itself after the poor beginning was excellent. The room was clean and serviceable with a good fridge. Although my wife found the bed and pillows uncomfortable I did not. Breakfast had a good selection and the dining area was roomy. PLEASE PLEASE PLEASE someone teach the chef to fry an egg. No matter your preference whether it be over easy, flipped or hard yolk all eggs had a fantastic burnt plastic skirt. TIP use the right kind of oil, don't turn the heat up so high, have the oil warm before the egg goes in, and don't use freezing cold eggs. The hotel organised Taxi's for us and these were excellent.

The staff at Grand Hotel Sofia deserves the highest praise for their helpfulness and attentiveness, going above and beyond to ensure my every need was met. Their warm and accommodating nature made me feel like a valued guest throughout my stay. The highlight of my visit was undoubtedly the spacious and beautifully decorated room. The tasteful decor, plush furnishings, and meticulously chosen artwork created an atmosphere of elegance and comfort that exceeded my expectations. Additionally, the room service at Grand Hotel Sofia was exceptional, offering a delectable menu of dishes that surpassed my expectations. Each meal was flawlessly prepared and delivered promptly, further enhancing the overall experience. Grand Hotel Sofia provided an outstanding stay with a dedicated staff, remarkable room decor, and exceptional room service. I highly recommend this hotel for an unforgettable experience in Sofia.

I've never stayed anywhere else in Sofia so cannot comment on whether this is great for Sofia, but international 4* standard, it isn't. Most of the staff are lovely, apart from the member of staff who decided one evening that we were not allowed to have a glass of wine in the lobby bar because the bottle of wines were ”reserved” and ”for show” (the excuse changing from one minute to the next.) He couldn't explain who or why they were reserved or for show. The room servicing is, *interesting*. They say in the information in the room that the rooms are serviced daily. On the first day it wasn't serviced at all. The second, I asked it to be serviced and the towels replaced which they did but then (not joking) they screwed up the cover on the bed and put it in the corner, made half an effort to pull up the duvet, emptied a bin and did nothing else. Coffee and tea making facilities in the room is a real plus but they were not refreshed / refilled during our stay either, even when the room was ”serviced”. The bed was comfortable but one of those fit together beds rather than a true king size. It was huge but possible to get a bit caught in the middle. That said though, we didn't struggle with noise as other people did. The breakfast is fine. Typical central European type stuff and not the best quality but fresh fruit is always welcome. If it's a choice between room only at a cheaper price, I wouldn't recommend paying extra for it though. The door lock was a bit temperamental. It's worth checking it's genuinely locked behind you as ours didn't unless we carefully engaged the catch. There are safes though. The lifts were a bit dodgy as well. One obviously breaking down from time to time during our stay and be warned you need your room card to go up or down. Location wise it's superb and I'm not saying I wouldn't stay there again but for the price, which is not cheap for Sofia, the service needs a bit of an uplift. Also some attention to detail in the rooms would be good with a slight tear in the voile, wallpaper lifting etc. For British visitors though as this hotel is part of a Cooperative organisation, they have pictures of the first Rochdale COOP in some of the corridors. A funny little quirk if you know Rochdale. It's not the place you'd choose to decorate anywhere.

Me and my husband stayed there for 3 nights. Lots of dust in the room, like no one cleaned areas at the head of the bed for years. The same situation is in the bathroom, broken drain plug in the bathroom tub, mold, rusty stains. We had great expectations regarding this hotel. We do not recommend it. Three stars are for the friendly English speaking staff, delicious breakfast and central location of the hotel.

the room was satisfactory at a whole, esp with the little balcony attached for a small laundry zone, electric water kettle for making hot tea, a small refrigerator for use, a big plastic bucket in bathroom and hair dryer provided. The lightings are bright enough. TV also offered a few channels. if a microwave or a small oven could be provided by the hotel for customers reheating their takeaway food or bread, alongside with a mini size folderable tea table, they would definitely earn an extra score by all customers.