Name: Novotel Sofia
Address: 115N Tsarigradsko Shosse Blvd, Mladost, Sofia, 1784, Bulgaria, 115N Tsarigradsko Shosse Blvd, Overseas, Bulgaria
Rating: 4.3

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Novotel

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Positive reviews

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Negative reviews

This is my 3rd time staying at Novotel Sofia for my business trip, the location is good, easy look for food..

Clean, perfect location, free parking. The beds are a bit hard and it would be better of you guys check whether the bottles of water in the rooms are full; mines were empty.

Accoglienza pessima, problem solving inesistente. Personale nervoso e stizzito. Abbiamo sbagliato l'inserimento della data di arrivo, non fruito il servizio e pagato per nulla. Non hanno avuto scrupoli a lavarsi le mani con il rpovider del servizio, che poi è emerso che hanno confermato il check-in senza che fossimo mai giunti in struttura. Pessimi.
Mai più.

Bad reception, non-existent problem solving. Nervous and angry staff. We entered the arrival date wrong, did not use the service and paid for nothing. They had no qualms about washing their hands with the service rpovider, which then transpired that they confirmed check-in without us ever arriving at the facility. Very bad.
Never again.

Airport pickup service

Restaurant

24-hour front desk

Currency exchange

Luggage storage

Car rental

Wi-Fi

Breakfast

Non-smoking room

Family-friendly

All Languages

English

Italian

All Room Types

Superior Double Bed Room

Superior Twin Room

Mountain View Room

Superior Family Room

If we talk about Bulgaria, this is a 6 star hotel because there are usually 18th century and furniture and sockets in 5 houses

If you have transportation and don’t care about the city center, this is the ideal hotel

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1.9km from Inter Expo Center –Tsarigradsko shose

All Travelers

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Booked for others

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Discover 48 reviews of Novotel Sofia, rated 4.3 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Novotel Sofia Reviews: 48 Verified Reviews Latest 2024 | Trip.com

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Novotel Sofia Reviews

Novotel Sofia

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