To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(51)
Positive reviews(51)
Reviews with photos/video(1)
Cla41
King Room
Stayed in Mar 2023
Business travelers
157 review
4.2/5
Very Good
Posted on Mar 27, 2023
Nice Location near the cathedral and excellent spa area and pool ( small )
Guest User
King Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Superbe hotel
Wen ching
King Room
Stayed in Jan 2024
Friends
17 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The room was nice, clean and tidy, spotlessly clean, the bed was comfortable, and the service staff had a good attitude.
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Guest User
King Room
Stayed in Aug 2023
Business travelers
36 review
4.2/5
Very Good
Posted on Sep 22, 2023
The air conditioner in the room is noisy, the service is average, and the decoration is decent. It's good for a city like Sofia.
The overall hotel layout was nice. Lots to do in the area. The hotel room was nice and upscale, but the shower drain was nearly nonexistent and water went everywhere even after a short shower.
daniel
Stayed in Jan 2024
Business travelers
5.0/5
Outstanding
Posted on Jan 13, 2024
everything amazing , service supreme
was upgraded with room
lounge bar perfect
gym very good
Madan
Stayed in Jan 2024
Business travelers
5.0/5
Outstanding
Posted on Jan 25, 2024
Except the noise of air conditioning/ heater in the room , everything else was top notch!
Petar
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 22, 2023
We had a great stay at the Hyatt Regency in Sofia. The hotel is well maintained, clean and in a great location. The staff were very friendly and attentive. The spa is also lovely. We will be back.
AUD
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 28, 2023
Stayed as a couple for four nights,
Hotel room: really fresh and comfortable, loved the bed and bathroom.
Breakfast and restaurant: Good, but nothing special.
Massage option: the three we had was average.
Spa: clean, lovely, many options
Gym: clean, modern, many options
Overall a lovely stay!
Eduardo
Stayed in Aug 2023
Couples
5.0/5
Outstanding
Posted on Aug 24, 2023
The Best Hotel in Sofía ! Modern & New hotel with a better Skybar of the City !!! The Gym is First Class !!!
I’ll come back !!!
Ivelina
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 19, 2023
Great location and overall service. The staff is friendly and professional. The car park is located under the hotel with plenty of parking spaces with electric chargers if required. There is a rooftop bar which is great too. We recommend the hotel and will book for our next visit in Sofia.
daniel
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 18, 2023
Upgraded , service Exellent , breakfast perfect , room perfect
Igor
Stayed in Sep 2023
Business travelers
5.0/5
Outstanding
Posted on Sep 15, 2023
Exelent hotel and exelent staff
Now, my favorite hotel in Bulgaria.
Bjorg
Stayed in Jun 2023
Other
3.0/5
Posted on Jun 4, 2023
Comfortable, nice room and good breakfast. Staff has obviously been told to efficient, as it is impossible to receive any friendly contact with them. The staff in the rooftop bar were particularly unfriendly, especially the male staff. We were not welcomed by the reception either, the staff do not seem to be interested in guests at all, they only look at their computers. This is more like a industry/factory - completely charmless. Well, there was one-1 exception; one of he male waiters in the breakfast restaurant were actually very friendly and smiling.