Sofia City Center | 0.85km from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
With a stay at Sofia Balkan Palace, you'll be centrally located in Sofia, steps from Church of St. George and within a 5-minute walk of Sofia Central Mineral Baths. This hotel is 0.7 mi (1.1 km) from Bulgarian Parliament and 0.8 mi (1.3 km) from Alexander Nevski Cathedral.
Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, Stardust restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Sofia? This hotel has 13563 square feet (1260 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 241 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.01.31
Me and my husband stayed there for 3 nights. Lots of dust in the room, like no one cleaned areas at the head of the bed for years. The same situation is in the bathroom, broken drain plug in the bathroom tub, mold, rusty stains. We had great expectations regarding this hotel. We do not recommend it. Three stars are for the friendly English speaking staff, delicious breakfast and central location of the hotel.
Sofia City Center | 0.86km from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
InterContinental Sofia is a luxury hotel in the heart of the Bulgarian capital, adjacent to the country’s primary government buildings, cultural highlights, and business district. Overlooking Parliament Square and offering stunning views of St. Alexandar Nevski Cathedral, InterContinental Sofia delivers iconic luxury in a location that provides you a truly authentic sense of the city. Relax in one of our luxurious rooms before enjoying a flavourful meal at one of our signature restaurants.
GGuest User2022.10.18
As soon as we walked through the door, we were greeted by a uniformed man, who welcomed us to the hotel and took us to the reception desk, having looked after our bags, which were later taken to our room. The lady at reception treated us with great courtesy and efficiency, and therefore, from the outset, we realised we were in a well-run five star hotel with professional and helpful staff. Our bedroom was stylishly decorated in cool shades of grey, with two wide beds, a panoramic window with a view of Vitosha mountain, and the marble bathroom was of a good size, with modern fittings and a lovely walk-in shower. We had booked the Club Room and were not disappointed with the newly opened Club Lounge. They offer refreshments during the afternoon and then ‘happy hour’ from 6-8 pm. We found the service really excellent, with staff keen to help, and spent delightful early evenings having drinks and eating an enticing array of canapés. Breakfasts were also excellent in the Europa restaurant with a wide selection of cooked and cold options from the buffet, and dishes cooked to order such as omelettes and eggs benedict. One last point to mention - we found the Chief Concierge - Todor Goranchovski - most helpful in booking us restaurants and directing us to some notable attractions in Sofia: he was great. The Intercontinental is really a top class hotel and we would not hesitate to stay there again - thank you to everyone who made our stay memorable.
Sofia City Center | 1.31km from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
A stay at Eurostars Sofia City places you in the heart of Sofia, within a 5-minute walk of National Opera and Ballet and Alexander Nevski Cathedral. This hotel is 0.3 mi (0.6 km) from Yellow Pavement and 0.4 mi (0.6 km) from Central Military Club.
Pamper yourself with onsite body treatments or make use of the other amenities, which include complimentary wireless internet access and babysitting (surcharge). Additional features at this hotel include a hair salon, wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 20 mi.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Sofia? This hotel has 150 square feet (14 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 61 guestrooms featuring minibars. Your memory foam bed comes with down comforters and premium bedding. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
XXIAOSHAN2018.11.09
The hotel was overall good, but a young waitress at the front desk was indifferent and asked her if she didn't know. I told her: Her attitude is too bad, I have to complain to her boss, the attitude has eased. This front desk service has changed my impression of this hotel.
Very Good
40 review
4.2/5
Price from
₹ 6,642
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
Sofia City Center | 1.63km from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
A stay at Generaator Sofia Hotel places you in the heart of Sofia, within a 10-minute walk of Yellow Pavement and Banya Basha Mosque. This guesthouse is 0.4 mi (0.6 km) from Sofia Central Mineral Baths and 0.6 mi (1 km) from Regional History Museum Of Sofia.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Local cuisine breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 11 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
GGuest User2022.09.09
Good points: - The staff speaks English and is welcome. - Comfortable bedroom. - Possibility to leave our luggage at the hotel after Check-out. - Secure location. - Settled near the centre. Missly pointed: - We had the wrong surprise to find a dead coffin in the room during our stay. - This was very small and not practical bathroom. Furthermore, it was filled with humidity and we had no soap at our disposal. - The mosquito was all-present on the floor and the walls. - Noise room (passage of aircraft). - There are very high and difficult access to the current. - A lot of spiders at the ceiling. In summary, negative points are unfortunately awarded on positive points, which justifies our 2/5 note.
Sofia City Center | 1.67km from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
A stay at Hotel Lion Sofia places you in the heart of Sofia, within a 10-minute walk of Banya Basha Mosque and Yellow Pavement. This hotel is 0.6 mi (1 km) from Sofia Central Mineral Baths and 0.6 mi (1 km) from Regional History Museum Of Sofia.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge.
Make yourself at home in one of the 33 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
2023.09.01
The hotel is 10 minutes from the central station by walking. You can walk to nearly all main attractions in the city. They allowed us to check in early. The receptionist and the cleaning lady were nice and helpful. The room we booked was the deluxe one so it was big enough to accomodate the three of us. Only two negative points are the fact that it is very noisy at night and if you walk to the hotel at night (after 11pm) the surroundings seem to be a bit dangerous.
Sofia City Center | 1.94km from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
A stay at Hotel Favorit places you in the heart of Sofia, within a 15-minute walk of Sofia Synagogue and Central Sofia Market Hall. This hotel is 0.7 mi (1.1 km) from Sofia Central Mineral Baths and 0.7 mi (1.1 km) from National Polytechnic Museum.
Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 24 guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
KKarenG2023.08.08
We stayed in this hotel for 2 nights on our way to Romania
Pros- the hotel is in a great location. Quiet leafy street, 500 meters to main bus and train terminal, approx 20 min walk to Vitosha boulevard
- the room itself is quite nice, the TV has English channels, the balcony was an unexpected plus
- the breakfast provided is adequate, though you need to go to an adjacent hotel
- the staff were friendly and did their best to help
Cons- the bed was not made up, they provided a single bed sheet for a queen sized bed. There was only one glass for 2 people. The quilt in the cupboard was filthy, it had no cover and we couldn’t use it
- the mattress has no protector and is too soft. It might suit some but it is too soft for a hotel mattress
- I tried to call reception to ask them for another sheet, a clean quilt and a glass. No one answered the phone. (I was told the next day that the phone is broken ). I went downstairs to find someone but no one was there or answered the bell on the desk. The next day I was told that the receptionist had to cover two hotels so is not always there . Please take note if you are arriving late to the hotel-there May be non one to check you in
They are also very strict on check in times. If you want an earlier check in time than 2 pm you need to pay for it
Overall the hotel is decent. If there had have been someone at reception all the issues would have been quickly resolved
The main complaint is the cleaning and maintenance of rooms
Sofia City Center | 2.09km from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
100pct smoke free hotel. Choose the Ramada Sofia City Center for a business trip relaxing vacation or grand event in Sofia. Walk to the city centre in 15 minutes or take the subway nearby just one stop. This location is just 12 kilometers from Sofia International Airport. Onsite enjoy leisure amenities like indoor pool spa with massage treatments fitness centre and casino. Take advantage complimentary Internet access in your guest room and all common areas. Catering and event planning services are available for small meetings and large conferences as well as banquets and weddings- while the business centre and lobby bar offer opportunities to chat with colleagues about professional matters. Parking charges are applicable. Service Animals - Service animals welcome. Pets Allowed - 2 pets max. 10lbs or less per pet. Fees - 25EUR per stay. Plus 25EUR per stay for 6 nights or longer. Other Information - Contact hotel for additional details and availability.
GGuest User2024.08.15
The room is big, but the decoration is a bit old. The scenery outside the window is very good. When you open the window, you can see the majestic snow-capped mountains opposite. The surrounding environment is also very quiet. Overall, it is good.
Sofia City Center | 2.12km from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
A stay at easyHotel Sofia places you in the heart of Sofia, within a 10-minute walk of Mall of Sofia and Saint Nikolai Sofiyski. This hotel is 0.7 mi (1.2 km) from National Polytechnic Museum and 1 mi (1.7 km) from Sveta Petka Samardzhiiska Church.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Satisfy your appetite at the hotel's coffee shop/cafe.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 56 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Housekeeping is provided on a limited basis, and irons/ironing boards can be requested.
GGuest User2023.01.31
We stayed here for a couple nights whilst exploring Sofia. This a perfect and cute little hotel, purely somewhere to sleep for the night. If you want fancy, stay in the centre. But what do you need on a city break? You’re exploring the whole time! It’s simple and effective and budget friendly, it was half the price of the flights and less than our airport parking! (Paid £50 for two nights). Sofia is very cheap to eat and drink so you just can’t go wrong. The staff were friendly on arrival and check out, and they let us keep our bags after check out when we had a late flight. Not too far from the centre, we walked the first day but after realising it’s £2 for all day on the metro, we stuck to the metro. 30 minutes walking, or maybe 6 minutes by metro. The airport is about half an hour away on the metro and no issues getting there or back. Smooth transport system! There’s a supermarket 3 minutes away which is handy for water and snacks. If walking at night, I will say stick to the main road side, as the other side of the hotel feels a little unsafe and dark. The rooms are small but practical, bathroom is a little smaller than I expected but it still worked. My only issue is I would say the room could of been cleaner when we checked in. I had to clean the toilet and sink with sanitiser as it was a little dirty. Take flip flops for showering as you are very close to the toilet when you shower and very close to the shower when you use the toilet. Shower gel provided smelt lovely and the hand sanitiser at reception! We had a brilliant time and would highly recommend the hotel and stay again should we ever take another trip to Sofia.
Geo Milev | 3.38km from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
A stay at Europe Hotel Sofia places you in the heart of Sofia, within a 15-minute walk of Borisova Gradina Park and Festivalna Hall. This spa hotel is 1.2 mi (1.9 km) from National Museum of Military History and 1.4 mi (2.3 km) from Serdika Center.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a satisfying meal at Restaurant Europe serving guests of Europe Hotel Sofia. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 43 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
GGuest User2023.02.27
Very cosy place. The location is at Pliska, 5 minutes by bus from Orlov most (Еagle's Bridge), Sofia. The rooms are very nice and spacious. They have large windows, that let sunlight in. The restaurant is open, there are free parking spaces in the garage. Quick access to the airport.
ibis Sofia Airport is ideally located just 500m from Sofia International Airport. Once here, travelling around Sofia is a breeze; there's a network of public transport on your doorstep, including buses, metros and shuttle services. Visiting for business? The Megapark Business Park, European Trade Center and Interexpo Center are just 2-5 minutes drive from the hotel. Travelling for leisure? The ibis Sofia Airport is less than 10 minutes from Bulgaria's largest shopping center, the Mall.
GGuest User2023.09.30
Room is a bit old style. TV is small. Shuttle to airport not on time for my reserved time (Waited 30+ min), but not sure if this is common.
Breakfast is great (considering the grade of the hotel - a variety of hot options). Great view of city and parking lot in room. Friendly staff.
Excellent
85 review
4.3/5
Price from
₹ 7,232
per night
Check Availability
See all Hotels near НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
Top Pick Hotels near НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
See all
Check out our most booked hotels near НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ from the past 30 days!
No.1
4.0/5
85 review
Best Western Art Plaza Hotel
Sofia City Center, Sofia | 0.22KM from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
"Good Location"
Select dates to view prices
No.2
4.0/5
24 review
Diter Family Hotel
Sofia City Center, Sofia | 0.1KM from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
"Good Location"
Select dates to view prices
No.3
3.9/5
29 review
Hotel Downtown - Top Location in the Heart of Sofia City
Sofia City Center, Sofia | 0.31KM from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
"Good Location"
Select dates to view prices
No.4
4.6/5
17 review
5 Vintage Guest House
Sofia City Center, Sofia | 0.26KM from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
"Good Location"
Select dates to view prices
No.5
3.9/5
0 review
Guest House 32
Sofia City Center, Sofia | 0.28KM from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
"Good Location"
Select dates to view prices
No.6
4.4/5
114 review
Grand Hotel Sofia
Sofia City Center, Sofia | 0.54KM from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
"Good Location"
Select dates to view prices
No.7
4.3/5
46 review
St. George Hotel
Sofia City Center, Sofia | 0.51KM from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
"Good Location"
Select dates to view prices
No.8
4.2/5
57 review
Rosslyn Thracia Hotel Sofia
Sofia City Center, Sofia | 0.55KM from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
"Good Location"
Select dates to view prices
No.9
4.6/5
24 review
Juno Hotel Sofia, a Member of Design Hotels
Sofia City Center, Sofia | 0.48KM from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
"Good Location"
Select dates to view prices
No.10
4.2/5
76 review
Les Fleurs Boutique Hotel
Sofia City Center, Sofia | 0.52KM from НАЦИОНАЛЕН ЛИТЕРАТУРЕН МУЗЕЙ
"Convenient for shopping""Great location"
Select dates to view prices
Latest Reviews for Sofia hotels
See all
Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
GGuest UserCasa Ferrari was a lovely place to stay in Sofia for a couple of nights. The host, Ludmil, is simply one of the very best - he has a great knowledge of the history of Sofia (and Buglaria and the Balkan region in general) and is a great resource for sights to see, how to plan your day, getting a taxi, nice little restaurants in the area, etc. And a great conversationalist in general! He also helped me out with a last minute change of plans. The B&B has a very comfortable common area with cute furniture, there is a kitchen that one can use for basic prep, but Ludmil serves a very nice breakfast that also mixes in a selection of Bulgarian pastries and yogurt. The room itself was spotlessly clean with all the necessities, and very comfortable. The place is in a quiet area of town so there is absolutely no street noise or other disturbance at night, but it is just a few minutes walk from all the tourist areas and attractions. Highly recommend!
GGuest UserI missed my flight at sofia airport so had to book a hotel for one night. So I went for a mid range hotel. It was better than mid range. Lovely helpful staff on reception, an aceptable price with thier discount....paid 68 euros for a large kingsize bed with onsuite bathroom. Comfortable bed, fresh pillows (very snazzy cushions too) and a nice relaxing corner sofa, reasonable TV and every thing was realyl clean. Complimentary coffee and tea, which is not the norm in Bulgaria, nice and quiet, was lovely and warm. Actualyl a bit too warm and I couldnt turn the heating down so I had to sleep wit hte fridge open to cool off as aircon didnt work. THis was the only negative for me. They did an airport pickup, but not a drop off and this nearly stopped me booking, as they should have told me this at the begining, however they were saved by the fact the metro was 4 stops to the airport and cost me 1.60 leva, so about 70p. I picked up food from the little shops in the metro, as I hit a holiday so the restaurants close by were closed. A very lovely stay and Id go there again. AND they had these lovely drop lights near the bed as side lights, some veyr nice touches, clean crisp sheets, soft towels and nice soaps etc and they dont ask you to leave till 12 lunch time. My photo doesnt do the room justice
GGuest UserPros: The hotel design is very modern and clean. The staff are nice and friendly and do everything they can to help you. This hotel is big on sustainability. They don't leave plastic bottles in your room. Instead, you have glass bottles that you can fill up everywhere in the hotel. Every floor has a drinking fountain where you can fill up your bottle.
The food was absolutely amazing. Breakfast is not a buffet. On weekdays, you have to choose between a Bulgarian or a French breakfast. At first, I was disappointed that they didn't have a simple option like an omelet; I went with the Bulgarian option. It was fantastic. Everything was fresh. On weekends, you only have an omelet option, which was also great. For dinner, I got Sea Bass and it was also great! I am fully satisfied with the food served at this hotel. The only criticism I can give is that the breakfast serving window is very small and late (8:30 am to 10:30 am if I remember correctly) and you have to wait for more than usual to get your food.
Cons: The rooms have tile floors, which look cold but are not since I believe they use floor heating. The problem is that they don't offer slippers, which I don't like, since the same tiles continue into the toilet. It doesn't feel clean.
They also don't offer toothbrushes which I would have really appreciated.
I had to unplug the fridge since the compressor made a lot of noise when turning off and on, and I'm a light sleeper.
Overall I would recommend this place if the location suits you, just bring your own slippers and enjoy the food!
UUncle RioIt is a very clean and tidy interior hygiene and the customer satisfaction efforts of friendly and professionally knowledgeable staff are very conspicuous. The kitchen, toilets, bathrooms and other facilities are very good, especially the distance from the central bus terminal is quite close, so the accessibility is excellent. And the fact that there is a large supermarket nearby is also a factor that increases the value of this property.
AAnonymous Userthe room was satisfactory at a whole, esp with the little balcony attached for a small laundry zone, electric water kettle for making hot tea, a small refrigerator for use, a big plastic bucket in bathroom and hair dryer provided. The lightings are bright enough. TV also offered a few channels.
if a microwave or a small oven could be provided by the hotel for customers reheating their takeaway food or bread, alongside with a mini size folderable tea table, they would definitely earn an extra score by all customers.
The hotel is just a few steps from the “European Union” metro station just south of the center of Sofia. The hotel and neighborhood are both quiet, safe and conveniently located to what I must say is Sofia’s excellent Metro system (you can get almost anywhere in no time for very cheap)! I got to the airport from here in about 35 minutes (not rush hour). The bathrooms are newly refurbished and the rooms are quite large. The decoration is a bit dated (in an older Bulgarian style), but the furniture and king-sized bed were quite comfortable. They allow smoking in the building (so if this is a deal-breaker, go somewhere else). I, for one, am not bothered by it, so I found the hotel quaint and appropriate for my stay. The staff was polite and very helpful. Their English was quite good. For approximately $70, you cannot pass this hotel up.
The staff was very professional, friendly and helpful. The breakfast was extensive and tasty. The location was great, completely walkable to all of the sights. However, the hotel needs a renovation. The room was comfortable and roomy, and the bathroom and bedding were clean. The carpet was stained and needs replacing, and the baseboards are damaged.
GGuest UserI'll start with the positive points first: - I'll start with the positive points first - The minibar and the drinks at the bar are cheap Now the negative points they are effecting mostly the rooms: - The carpet is dirty and the rooms stink. Most probably they never changed the carpet since the hotel was build - The air conditioning was installed later. The hose to dispose the water from the air conditioner goes through a hose into the bathroom and ends above the bathroom floor. this means that the bathroom is always flooded when the air conditioning is on. this is definitely not acceptable. - The room cannot be darkened because the fabric of the curtains is very very thin and translucent. As soon as the sun rises it is not possible to sleep. In my case it was around 05:30AM when the sun came up. This point bothered me the most because I didn't get enough sleep on my business trip. I have visited the hotel Hemus regularly since 2017 when I have not been able to get a room elsewhere. in 2019 they had done major renovations, but I still don't understand what exactly was improved. the points just mentioned above have not been resolved. only the tv was exchanged for a flat screen and the bracket for the old tube tv was removed. Maybe this was the reason of renovation. I hope that someone from the hotel will read this as a general overhaul is urgently needed. Especially with the carpet and the curtains. There's no point in choosing a hotel to relax after a long meeting day and can't even sleep because of the windows that can't be darkened or the smell of the carpet that has never been replaced.
GGuest UserThe Rila Hotel is an old hotel with old facilities, shoe box size elevators but in a very central part of the town near to everything. Our first night we stayed in a standard small room ( I think it cost $46 maybe $50 with taxes etc )that was not satisfactory. The next day for $10 - $12 per day upgrade we moved into a double size spacious/suite room with 2 balconies !! Very nice to sit out on the balcony with the afternoon setting sun and to wash out a few cloth items and let the sun dry them. Neither of the rooms had shower curtains in the bathrooms. When i enquired about this I was told this was done because of covid. Hhmmm not sure how a shower curtain has any bearing on covid ? We stayed a total of 7 nights and only once, after I called down to the front desk, did a chamer maid come up and take out the garbage and change the towels. To be fair my girlfriend has a habit of spreading all her things all over the 2 rooms so we hesitated to make a fuss. I can imagine a maid being shocked to walk in and not know what to do in all the mess. Breakfast cost extra and was only ok but enough to start the day. There was a large flat screen TV which we never turned on, there was no safe deposit box in the room but we were able to leave our valuables downstairs at the front desk. There are other hotels also nearby that are probably more renovated and modern and most likely cost a little more. On our next trip we most likely will see about other options. The staff was friendly and helpful. I guess it depends on what your expectations are but for us it worked.
GGuest UserI booked thinking it would have air conditioning, but it didn't. It was a summer night but luckily it was cool so no problem.
There was a post raising issues with the card for the room key and lights, so I resolved it by inserting another card.
Now you can escape the pain of locking from the inside in the dark.
There was a mysterious hole in the toilet. You can see the piping. I thought it would be better to be invisible here,
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.