Casa Kaoba Hotel & Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad

Casa Kaoba Hotel & Suites

Carretera Federal Playa Tulum Mza 329 Lote 9 Ejido, 77710 Playa del, Solidaridad, Quintana Roo 77710, Mexico
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With a stay at Casa Kaoba Hotel & Suites in Playa del Carmen, you'll be a 4-minute drive from Xplor Theme Park and 7 minutes from Ferry to Cozumel. This hotel is 2.9 mi (4.7 km) from Xcaret Eco Theme Park and 4.4 mi (7.1 km) from Quinta Avenida.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 15 Reviews
Amenities
Outdoor swimming poolPrivate ParkingFreeAirport pick-up serviceAirport shuttle service24-hour front deskBarRestaurantAirport drop-off serviceCar rentalsConference room
All Amenities
Surroundings
Landmarks: Playa Paintball Park
(180m)
Landmarks: Aventuras Mayas
(900m)
Landmarks: Native Park Playa del Carmen
(1.0 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Room
9

Standard Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Electric fan
Towels
Private entrance
Room Details
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Suite, Multiple Beds
12

Suite, Multiple Beds

Bedroom 1:2 Queen bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
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Standard Double Room With Balcony
7

Standard Double Room With Balcony

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Electric fan
Towels
Garden view
Room Details
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Presidential Suite
29

Presidential Suite

Bedroom 1:1 King bed and 4 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Junior Suite
8

Junior Suite

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Suite
10

Suite

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
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Guest Reviews(15)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 10, 2024
Las habitaciones muy limpias excelente ubicación. La alberca eiquisima la temperatura de el agua y amplio horario tiene desayuno imcluido la comida es Buena y la cena muy rica en general todo super bonito y buena atención a precios muy accesibles yo lo remiendo ampliamente
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 1, 2024
Don’t waste your money! I complained twice about the non working wifi and was told to “just use another network.” Mind you they give you a paper with a network and password when you check/in but apparently that’s not a good wifi. The other wifi offered to me never came up on my phone. The tv won’t connect to the laptop. This has never happened in any hotel I’ve ever stayed in, no matter the country. The silverware was rusted. The WHITE cutting board was clearly not cleaned and appeared to have some kind of droppings on it. The headboard looked like someone had too much messy fun. The towels and cups were stained. After seeing the pictures, the young man at the front desk had the AUDACITY to tell me that nothing I showed him was dirty. And because it’s New Year’s Eve, everything in this area is full so I am trapped at a hotel without wifi (using data or walking around outside for service). Too much money spent on such a “nice” hotel. And they just brought me two new cups and two spoons as a way to “remedy” the situation.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 31, 2023
Excelent hotel, loved the rooms and service was good. The room was separate from kitchen area and very clean. the pool and common areas very clean and nice. Good breakfast and staff was very nice. The hotel has parking which makes it better. Near parks
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2023
Un ambiente tranquilo, la piscina en la noche con el agua tibia espectacular , la comida tipo buffet deliciosa, la ubicación excelente cerca a Xcaret y la 5ta avenida, las habitaciones amplias y frescas
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2023
No ay agua caliente la abitasiones welen mal el almuerzo es horrible y restaurante ni k se diga le cayó mal la comida de ahí a mi familia y mi niño se Gomito en la savanas y aparte nos cobraron 1500 pesos por la savana gomitada no lo recomiendo
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 2, 2023
Creo es importante que atiendan varios detalles, lamantablemente para mi y mi familia nuestra experiencia fue mala, no había toallas para playa, el baño sucio, la televisión se veía mal, el internet era demasiado lento y decidimos cenar con ellos el 31, un precio de cena alto y un servicio FATAL la cena fría y a destiempo. Tiene mucho potencial el hotel, los dueños debieran de poner más atención.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 31, 2022
The good- staff seems to clean it. Pool nice. The not so good- cold showers, food, noise level from highway. Dates of visit- 12/25-12/30. They don’t have blankets on the bed, only sheets and when I asked for a blanket they said they don’t have them. They didn’t have enough beach towels for our family any day we were there and you are expected to keep the same sandy wet towel for your entire stay. We were told to hang them up to dry. I cut my foot on accident and asked for a bandaid and they didn’t even have one. They have no hot water. I got three rooms and none of had hot water. They told me to let the water run for about 20 minutes each time, but in never got beyond warm and wasted immense amounts of water. The room was cute. The bed not comfortable. The main thing I didn’t like was the air conditioner is either on or off. It doesn’t have like a normal setting that runs and shuts off and then turns on. It’s either on or off, running all night and condensing dripping into a puddle on the night stand and bed area. It is close to xplor which is why I chose it, but if you want to go to town the taxi is spotty at best. It kinda sits alone in the side of the road. I felt safe there and allowed my teen kids to get two rooms and didn’t worry about their safety, but overall, I wouldn’t recommend due to no hot water, blankets, towels, and terrible food.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 28, 2022
Nous sommes arrivés à l'hôtel après une réservation d'une suite junior, un cadeau de Noël fait à mon fils. Nous avons réservés cet hôtel car jacuzzi dans la chambre. En arrivant, nous découvrons l'emplacement de l'hôtel face à une route 4 voies immenses et bruyante. Puis la réception, pas sympathique, nous montre notre chambre. Et la surprise, ce n'est pas la suite réservé mais une simple, sans le jacuzzi que j'avais réservé. La personne de l'accueil n'a pas souhaité m'aider en me disant que c'était mon problème et en me tournant le dos malgré mes interrogations et protestations. C'est un scandale !! Pour les détails en plus de l'arnaque sur la chambre, chambre malodorante , hôtel mal placée, trou dans les rideaux ( des mites). J'avais une réservation pour 3 personnes et nous avons dû réclamer les draps pour nous faire nous même le 2eme couchage . Je ne recommande absolument pas, hôtel à fuir
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2022
Not a 5 star hotel but nice, not the worst i have experienced Location - on highway annoyingly have tongo round each time but ckose to town and Xcaret and Akumal Service - helpful and kind thanks to elena, any issues resolved Room and facilities- like other reviews do not trust photos but they are nice and only 1 pool, beds hard and small and insects still come in so be aware Food - breakfast worst i have had, bland and not many options, terrible Recommend maybe if want to be near Xcaret and Xel Ha but if you want to party in town then stay in town

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 08:00–12:00

Front desk hours: 24/7

To check-in, contact the property 1 day in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 10 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeAmerican, Continental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 38
With a stay at Casa Kaoba Hotel & Suites in Playa del Carmen, you'll be a 4-minute drive from Xplor Theme Park and 7 minutes from Ferry to Cozumel. This hotel is 2.9 mi (4.7 km) from Xcaret Eco Theme Park and 4.4 mi (7.1 km) from Quinta Avenida.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Ceiba Negra, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 8:00 AM to noon.

Featured amenities include a 24-hour front desk and luggage storage. Planning an event in Playa del Carmen? This hotel has 2045 square feet (190 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 39 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Services & Amenities

Outdoor swimming pool
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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About This Property

Average Price FromINR11370
Hotel Star Rating3