P° Del Club Deportivo, Parque Empresarial La Finca, 1, Ed. 17, Somosaguas, Community Of Madrid, 28223, SpainView Hotel Details
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AC Hotel la Finca Guest Reviews
4.2/5
Very Good
17 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(17)
Positive reviews(12)
Reviews with photos/video(1)
Negative reviews(5)
Yassine
Standard Room
Stayed in Nov 2023
Business travelers
58 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Convenient place
applezsq
Standard Room
Stayed in Jun 2023
Business travelers
67 review
5.0/5
Outstanding
Posted on Jul 3, 2023
Very good hotel with beautiful environment, complete facilities, attentive service, very high-end, a good business travel experience, surrounded by big factories, and all the guests staying here are business people
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Anonymous User
Standard King Room
Stayed in Nov 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Nov 13, 2023
The hotel is very good, the details are well done
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Ana
Standard King Room
Stayed in Feb 2023
Family
1 review
4.7/5
Amazing
Posted on Feb 27, 2023
I loved it… everything was super clean and the people were lovely. We will be back for sure
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Guest User
Standard King Room
Stayed in Mar 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Jun 5, 2023
Health is good, supporting restaurant and breakfast are very good
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Shuimuxixi
Standard King Room
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 16, 2023
very nice hotel
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Guest User
Family Twin Room
Stayed in Apr 2022
Family
1 review
4.5/5
Great
Posted on Apr 19, 2022
Very good hotel. There is a good quality price relation. All very new and clean. Very well cared for by their employees. Putting a coffee maker and bottles of water in the room, which is very spacious, is a great detail.
The least good thing is the location but there is a light rail nearby to go to Madrid.
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Guest User
Stayed in Apr 2023
Other
2.0/5
Posted on Apr 30, 2023
I’ve just stayed at this hotel for 3 nights and I definitely won’t be going back and I wish I’d read some of the recent reviews before I came. It’s true, there is no recognition of the Marriott reward status at all. This recognises people who regularly stay at Marriott hotels and spend a lot of money at Marriott hotels but for some reason this AC doesn’t seem to care about that. I checked in, no recognition. No room upgrade, no mention of breakfast, no welcome gift. Nothing. In the evening when I returned I asked about these things and was told at AC hotels the only thing I am entitled to is $10 per person room credit. Apparently I chose to decline that and take points instead. I didn’t because I was never asked. The evening reception person said he would amend that. I then asked what I could use the $10 credit on. I was told mini bar or the bar but for some bizarre reason the bar doesn’t open at weekends which includes Friday night. This hotel really is in the middle of nowhere so why wouldn’t it at least have the bar open every night. The hotel is full this weekend. Wouldn’t the bar be busy if it was open? I’ll leave my review at that but basically, don’t expect much from this so called Marriott hotel. I won’t be staying at an AC hotel again.
Response from Property: Dear Mr Mark, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our general manager to ensure the necessary guidelines are in place and reviewed to prevent from occurring these in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Front desk department.
Guest User
Stayed in Feb 2023
Business travelers
4.0/5
Very Good
Posted on Feb 22, 2023
AC HOTELS are generally of a very good business standard. This one as bigger than average size rooms work desk and in my case the two single beds pushed together. Better standard than Aravaca down the road. Can get a bit expensive but it largely looks after the large corporates near by. Breakfast is pretty average but so are most AC Hotels
Guest User
Stayed in Jan 2023
Business travelers
1.0/5
Posted on Jan 31, 2023
Stay Away!!! Hotel seem to have some structural problems. Little wind causes huge noise in rooms and within hotel as in something is breaking. On top of this, they have dishonest staff at front desk who prentends that hotel is always full (to avoid giving an upgrade) while occupany rate seems very low.
Guest User
Stayed in Aug 2023
Family
4.0/5
Very Good
Posted on Aug 26, 2023
We went one night because we were going to go with the family to the aquapark, and we found a room for 4 (2+2) for €110 and when we arrived we found an excellent hotel and a spacious room. Very happy. We didn't have breakfast, they offered it to us for €14 for adults, children for free. Everything was very good, maybe a little expensive for an adult
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Guest User
Stayed in Jun 2023
Family
1.0/5
Posted on Jun 26, 2023
Very bad experience. I booked a double room with an extra bed to spend the weekend with my children..., At reception I was greeted by a person (Ramona), very unpleasant and haughty..., we had to wait in the hall until the room was ready even though we had arrived at 3:40 p.m., the room was not very cozy, the mattresses were very thin, and there was little light..., but for us the worst thing was that they did not have restaurant service, not even a cafeteria during the entire weekend, So I canceled the next night, and paid €303 for one, which in my opinion is not worth it. I am writing this review in case it could be of use to any family that is thinking of booking on the weekend..., because the concept of this hotel is designed for guests for work reasons from Monday to Friday thanks to the good location it has near “La Finca Business Park
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Guest User
Stayed in Jun 2023
Family
5.0/5
Outstanding
Posted on Jun 18, 2023
Business hotel, I would say, very well located in a very quiet area with very friendly staff, rooms all renovated, large beds, spacious rooms, a good breakfast, of course, with a cook like Cristina, she could only have very good things! There is good parking at the door and it is free and we always find a place to park and I have also been going to this hotel for about 3/4 years, very good quality and price! This place also interests me, of course, but it's really very peaceful!
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Guest User
Stayed in Mar 2023
Other
1.0/5
Posted on Mar 30, 2023
Poor value for money on the menu. They take advantage of the law of supply and demand. I have been several times and on many occasions it has left a lot to be desired. When the menu is for the week, sometimes when I have gone early it has seemed to me that the roast chicken was from the previous day. Maybe not, but if not other things like stale rice, waiting for the dish to arrive cold. Menu in other AC more economical and better service.
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Response from Property: Dear customer, First of all, we want to thank you for taking the time to send us your opinion, which is very valuable to us. We are sorry that your experience did not meet your expectations. Without a doubt, we make every effort to ensure that the dishes come out in perfect condition. However, we try to improve day by day. If you wish to return, we will be happy to welcome you and provide you with the experience you expect. Please do not hesitate to contact us with any questions or requests you may have. We send you a cordial greeting. AC Hotel La Finca Team
Guest User
Stayed in Feb 2023
Couples
4.0/5
Very Good
Posted on Feb 5, 2023
AC La Finca is designed to serve travelers connected to the cluster of companies that operate in the area. Modern, comfortable rooms with enough space. Far from the center of Madrid, if your plans are to spend the weekend, think about having a car.