ANIRUT THONGCHIANG
November 25, 2024
I stayed at this hotel because I missed my train back to Chengdu due to heavy traffic. The room was suitably sized for three people, warm enough for the winter, and came with a breakfast that included various snacks and beverages. The staff provided excellent service, especially the manager and the front desk. I asked the receptionist to help call a taxi, but at that time, it seemed no taxis were available. She contacted the manager to assist, and eventually, the manager volunteered to drive us to the train station himself. Despite the snow covering the car, the manager cleared it off and rushed us to the train station just in time. I deeply appreciate their kindness and generosity.
由于交通堵塞,我错过了回成都的火车,所以住在了这家酒店。房间大小适合三人入住,冬天也很温暖,并提供早餐,其中有各种小吃和饮料。工作人员服务非常好,尤其是经理和前台。当时我请前台帮忙叫出租车,但似乎没有空车。她联系了经理,经理主动提出送我们去火车站。尽管汽车上覆盖着积雪,但经理清除了积雪,并及时将我们送到了火车站。我对他们的善意和热情深表感谢。