YunHai Hliday Hotel Reviews
YunHai Hliday Hotel
No.29, dawan village, Huang Long scenic spot, Songpan, Sichuan, 623300, ChinaView Hotel Details
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YunHai Hliday Hotel Guest Reviews
4.6/5
Very Good
195 review
Verified reviewsLocation4.5
Amenities4.5
Service4.7
Cleanliness4.5
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All reviews(195)
Positive reviews(191)
Reviews with photos/video(44)
Large rooms(36)
Tasty food(29)
Convenient parking(22)
Close to scenic area(19)
Tasty restaurant(9)
Friendly front desk staff(8)
Offers pick-up/drop-offs(4)
Good views(4)
Negative reviews(4)
Ivette A
Elegant Double Bed Room-Delicate Sunlight
Stayed in Oct 2023
Couples
7 review
Very Good
Posted on Oct 11, 2023
It was a good location, lots of restaurants nearby, the National park was also around 10 mins away, breakfast offered by the hotel was delicious. The hotel and staff were good but I must say that we were disappointed, we stayed for a week and not once did they pick up trash, give us toilet paper, change our towels, we were asking for those items all the time which we found very unpleasant and something you shouldn't worry about in a hotel and on vacation. Also the bathroom was really dirty, it had a lot of long hairs on the shower drain when we arrived.
Response from Property: Dear valued guest, thank you for your review of our hotel! We are sorry for your experience during your stay with us. At check-in, the front desk informed us that you needed housekeeping, but we were not informed. We also asked you, but you did not say you needed housekeeping. The room attendant knocked on the door, but you were not in the room because you had not requested housekeeping. Therefore, the room attendant was not allowed to enter the room because she was afraid there might be valuable items or pets inside. So, the room was not cleaned. Perhaps there was a misunderstanding in communication. This is indeed the hotel's fault.We will inform the relevant departments to improve our service quality. If you come again, we hope you will book with our hotel again and give us a chance to apologize. We look forward to your return visit!
Guest User
Elegant Double Bed Room-Delicate Sunlight
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 31, 2024
The room is clean and tidy, the store's service is attentive, and the hot water and heating equipment are complete. The hotel is located in the mountain, and sleeping on the mountain can relax you after a tiring journey. There are open-air parking lots and underground parking lots where you can park a lot of cars. It is very close to Huanglong Scenic Area. The store provides free pick-up and drop-off services, and will also help contact chartered cars to the high-speed rail station and back to Chengdu.
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Response from Property: We are very grateful to receive your five-star review. Xiaojia will continue to maintain an excellent living environment and considerate service to make you feel the warmth of home. We look forward to your visit again. I wish you a happy life and full of joy!
Posang1018
Supreme Double Bed Room-Three Dimensional Air Conditioning
Stayed in Apr 2024
Family
32 review
Outstanding
Posted on Apr 21, 2024
The hotel has a comfortable environment and is very convenient to get to Huanglong. If you drive by yourself, there is a parking lot downstairs of the hotel. It only takes a few minutes to drive there. There is a restaurant on the first floor of the hotel that can provide breakfast, lunch and dinner.
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Response from Property: Dear guest, thank you very much for your review! We are heartened by your affirmation. We will always uphold the concept of service first and continuously improve details and quality. We look forward to your stay again. We will definitely welcome you with more considerate and thoughtful services, so that you can feel the warmth and comfort of home every time.
Guest User
Light Enjoyment Standard Room-Overlooking Mountain View
Stayed in Apr 2024
Family
6 review
Amazing
Posted on Apr 16, 2024
The service is very good, the boss is very enthusiastic, and you must clock in.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed review! Every word of praise from you is our motivation to move forward. We will always maintain our passion and focus on service and continuously optimize every aspect. We will continue to carry forward the advantages you mentioned and improve the shortcomings immediately. We look forward to your coming again next time to witness our better growth. Thank you again for your support and recognition!
Anonymous User
European-Style Twin Room-Overlooking Panorama + Three Dimensional Air Conditioning
Stayed in Apr 2024
Friends
25 review
Outstanding
Posted on Apr 19, 2024
The accommodation conditions are acceptable, the rooms are clean, parking is convenient, and the waiters are good. It is very suitable for friends traveling by car. The price is reasonable and the room equipment is reasonably configured.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed review! Every word of praise from you is our motivation to move forward. We will always maintain our passion and focus on service and continuously optimize every aspect. We will continue to carry forward the advantages you mentioned and improve the shortcomings immediately. We look forward to your coming again next time to witness our better growth. Thank you again for your support and recognition!
Guest User
Elegant Double Bed Room-Delicate Sunlight
Stayed in Oct 2023
Friends
103 review
Outstanding
Posted on Oct 13, 2023
The room is clean and tidy, and the restaurant on the first floor is also good! The scenery outside the hotel is also very beautiful. On the second morning of our stay, the mountains were shrouded in clouds and mist, and the colorful leaf forest was very beautiful!
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Response from Property: Thank you very much for your kind review! Your satisfaction is our biggest motivation. We will continue to work hard and look forward to your visit again to give you a better experience!
Guest User
Elegant Double Bed Room-Delicate Sunlight
Stayed in Oct 2023
Family
11 review
Outstanding
Posted on Oct 17, 2023
The room is large and clean, with air conditioning and electric blankets. People who are afraid of the cold don't have to worry. The owner's restaurant is downstairs of the hotel. I recommend the yak soup pot. The cooking is also delicious😋The service is very good! ! !
Since I am not driving by myself and I don’t have a car, I went to the Huanglong Cableway and the hotel owner picked me up and back for free! ! We also bought oxygen bottles because we were afraid of the high prices, but they ended up being useless, and the boss also took the initiative to refund our money! ! This service is amazing!
Sorry, I didn’t take any photos of the hotel, but I swear I wasn’t asking for help!
I will book this hotel next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review! Your affirmation fills us with joy. We will continue to maintain our enthusiasm and professionalism and constantly improve service details. We look forward to your visit again. We will welcome you in a better state and create more beautiful memories for you, making every stay as warm and comfortable as going home.
Saibandaobeifuli
Sunshine Family Suite-180-Degree Panorama + Three Dimensional Air Conditioning
Stayed in Oct 2023
Family
13 review
Outstanding
Posted on Oct 16, 2023
The price-performance ratio is very good. The three of us usually book two rooms. This time we only paid for one room. The room is very big, but to be honest, the bathroom is not very easy to use. After taking a bath, the water couldn't flow down for a long time, and it was very slippery. The breakfast noodles tasted good. Overall it's good, very worthy of the price. The proprietress was also very nice and helped me carry my luggage. Thank you. Unfortunately, the weather was terrible when I went to Huanglong that day, with rain and snow.
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Response from Property: Dear guest: Thank you very much for giving us such a wonderful review! Your recognition is like a bright star, illuminating the direction of our efforts. We have been committed to creating a unique and unforgettable experience for every guest. We are very happy and touched to see that you are so satisfied with our services, facilities and other aspects. We value every detail you mentioned, which is the source of motivation for our continuous progress. We will transform this praise into the power of continuous improvement, continue to strive for excellence in service, continue to improve and innovate, so that every guest who stays can feel the ultimate care and comfort. We look forward to your coming again, and we will definitely be able to provide you with a more perfect experience and make every stay a wonderful memory. Sincerely thank you again for your support and love! I wish you a happy life and all the best!
Guest User
European-Style Twin Room-Overlooking Panorama + Three Dimensional Air Conditioning
Stayed in Oct 2023
Family
6 review
Outstanding
Posted on Oct 4, 2023
My friend's room is spacious and comfortable, with a wide view from the floor-to-ceiling windows and a beautiful mountain view! The service of the lady at the front desk is warm and thoughtful, the food is moderately priced and tastes great! It is also close to the gate of the scenic area, and it is convenient and fast to travel. It is worth staying! Suitable for family and friends to travel!
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Response from Property: Dear guests: Hello! Thank you for choosing Yunhai Holiday Hotel. We are very happy that you had a pleasant stay experience in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with more comfort and warmth. stay experience. Looking forward to your next visit!
Yiduoduomeimeidelvxing
European-Style Twin Room-Overlooking Panorama + Three Dimensional Air Conditioning
Stayed in Sep 2023
Family
4 review
Outstanding
Posted on Sep 27, 2023
The room is big and very warm with the air conditioner on. The view outside the window is great. The highland barley noodles for breakfast are delicious, a big bowl with eggs and lots of vegetables. The boss is very nice and sent us to the Huanglong Scenic Area for free!
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Response from Property: Dear guest, thank you for your high praise for us! Your satisfaction is our goal. We will continue to serve every guest attentively and look forward to your visit again!
Guest User
European-Style Twin Room-Overlooking Panorama + Three Dimensional Air Conditioning
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 26, 2024
The price-performance ratio is very high, the facilities in the store are very complete, and the owner is very enthusiastic. We took a taxi to the hotel at night, and the owner had already turned on the air conditioner in our room in advance. The next day, he also sent us hot noodles, and then sent us to the entrance of the scenic spot. Thumbs up 👍🏻
Recommend friends who go to Huanglong to come here to adapt to the altitude reaction in advance😁
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed review! Every word of praise from you is our motivation to move forward. We will always maintain our passion and focus on service and continuously optimize every aspect. We will continue to carry forward the advantages you mentioned and improve the shortcomings immediately. We look forward to your coming again next time to witness our better growth. Thank you again for your support and recognition!
Youxiandechanmao
Superior Standard Room
Stayed in Sep 2023
Family
38 review
Very Good
Posted on Sep 22, 2023
🌿I went to Huanglong for a trip and found many hotels on Ctrip. After checking the facilities, I rejected all of them because there was no elevator. Finally, I booked his superior standard room for 1 night.
🌿The room is large, clean and comfortable, but the bathroom is small, and the dry and wet areas are not separated, which is not very convenient.
🌿The breakfast is simple.
🌿Parking is convenient and you can also wash your car by yourself.
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Response from Property: Dear guest, thank you for your high praise for us! Your satisfaction is our goal. We will continue to serve every guest attentively and look forward to your visit again!
haomingfei2008
Elegant Double Bed Room-Delicate Sunlight
Stayed in Sep 2023
Solo travelers
10 review
Outstanding
Posted on Sep 13, 2023
After passing the entrance of the scenic spot, the road inside is very quiet. Turning uphill, it is the parking space of Yunhai's family. The young lady came out to direct the parking and introduced that her mother's cooking is delicious 😋. There is a Fu River at the entrance. I borrowed a pipe to wash the car for free... Breakfast is provided in hot soup noodles... Then I hurried to Huanglong Scenic Area to occupy a parking space.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review! Your affirmation fills us with joy. We will continue to maintain our enthusiasm and professionalism and constantly improve service details. We look forward to your visit again. We will welcome you in a better state and create more beautiful memories for you, making every stay as warm and comfortable as going home.
Guest User
Sunshine Family Suite-180-Degree Panorama + Three Dimensional Air Conditioning
Stayed in Sep 2023
Family
12 review
Outstanding
Posted on Sep 10, 2023
The room is large and clean, with an elevator and parking lot. The breakfast provided by the hotel is very convenient for guests who go out to travel in the mountains early in the morning.
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Guest User
Supreme Double Bed Room-Three Dimensional Air Conditioning
Stayed in Sep 2023
Couples
2 review
Posted on Sep 6, 2023
The service is really good, and the front desk lady is also very considerate. The hair dryer in the hotel blows for half a minute and stops for 2 minutes, which can't dry long hair at all. The color of the mirror in the bathroom is also very strange, so you can't put on makeup at all, and the air conditioner is not warm.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!