Songpan ancient city Songmaoli Hotel Reviews
Songpan ancient city Songmaoli Hotel
No.40 Wenmiao BackLane, Jin'an Town, Songpan, Sichuan, ChinaView Hotel Details
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Songpan ancient city Songmaoli Hotel Guest Reviews
4.5/5
Good
231 review
Verified reviewsLocation4.6
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(231)
Positive reviews(216)
Reviews with photos/video(103)
Well designed(52)
Classy environment(42)
Convenient parking(42)
Well decorated(24)
Amenities lacking(16)
Loved the view(11)
Many dining options(7)
Friendly front desk staff(6)
Negative reviews(15)
Guest User
Business Room (2 Beds)
Stayed in mag 2024
Friends
9 review
Amazing
Posted on 5 mag 2024
Very nice hotel and room, we enjoyed our stay!
The room was spacious, clean and comfortable.
The only con: even though it’s may, it was quite cold (0-6 degrees) and the room, not having an heating system, wasn’t so warm having just a small fan heater.
Response from Property: Thank you for your praise. The central heating in the plateau area was stopped on April 1st, just as the temperature dropped across the country during the May Day holiday. We will work hard to improve the shortcomings! Looking forward to your visit again!
lee eu ken
Wind Listening Double Bed Room
Stayed in apr 2024
Solo travelers
8 review
Posted on 24 apr 2024
Location is nice. Nestled in a nice restored old city. But very few shops around. All are closed! The room look tired and worn. The door seemed to be damaged. Some one tried to break in before? Overall, it's quite a waste in such a nice setting. The breakfast.... better not to have but I think unavoidable as I can't take too much mala stuff.
Response from Property: Dear guest! I am very sorry that you had an unpleasant experience. The hotel has been open for less than two and a half years. Although the breakfast in the hotel is biased towards Sichuan cuisine, there are also light and non-spicy Sichuan dishes, such as: porridge, milk (soy milk), steamed buns, fried eggs, boiled eggs, boiled corn, fried broccoli, fried Shanghai greens, fried black fungus, and freshly cooked rice noodles, etc., which have clear soup. As for what you said about someone trying to break into your room, it is even more impossible. Our great China is famous for its harmony and safety in the world, and the police station (police station) is next to the hotel.
Guest User
Business Double Room
Stayed in feb 2024
Solo travelers
19 review
Great
Posted on 28 feb 2024
This B&B is located in the ancient city of Songzhou. It has an antique architectural style and the interior decoration style is modern and fashionable, with a very sense of design! It is rare to find such a modern hotel in ******* areas! highly recommended! Of course, from a professional design perspective, the details of the hotel facilities still need to be improved. For example, the hot water system design is not professional enough and requires a lot of water to flow out... The bathroom power sockets do not have waterproof protection devices... The bathroom lacks floor towels and Clothes hook... The location of the washbasin faucet is unreasonable... Of course, the online reviews say there is no air conditioning, so it shouldn't be a problem. It's very warm in the hotel in winter, and you even have to open the windows! There is no need for air conditioning in summer. This place is in the subarctic zone and it is very cool even in summer... I hope the hotel can improve its facilities and become one of the best hotels! recommend!
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6/20
Response from Property: Thank you for your review. Your opinion is very important to us. Detailed service has always been our focus for a long time. We are very glad that you can remind us in time and look forward to your visit again!
Guest User
Business Room (2 Beds)
Stayed in apr 2024
Family
4 review
Posted on 14 apr 2024
It's a very confusing hotel. The surface decoration is very good and looks very modern, but the basic things that a hotel should do are very poor:
1-The most important thing is hygiene, which is very inadequate. There are blood stains on the sheets and the towels are all wet. It is obvious that nothing has been changed. After complaining to the front desk, the sheets were changed, but I still feel very disgusted.
2-In terms of service, the phone in the guest room is just a decoration and can't be dialed at all. The whole hotel is empty, with only a front desk playing games.
3-In terms of sound insulation, there is almost no sound insulation. Living on the first floor, there are people and cars coming and going outside, and the next room opens the door to talk, and I know it well.
4-In terms of breakfast, the first breakfast is from 8 to 9:30, and it is very simple and speechless.
In summary, like me, I was dazzled by the design outside. Those who don't believe in evil can book it and try.
Original TextTranslated by Google
Response from Property: Sorry for your unpleasant stay experience. Hygiene has always been the top priority of the hotel. The hotel rooms are changed for each guest. The change of linens is recorded. The room staff must wear gloves when changing the sheets and quilt covers. The room you stayed in was cleaned at 10 am and the front desk also showed it as a vacant room at 10 am. You checked in at 19 pm and found that the sheets had bright red blood stains, and the blood stains were not dry! The front desk clerk immediately reported to the hotel and replaced the whole set with new ones. We will work harder to improve in the future. The hotel breakfast: vegetable porridge, pumpkin porridge, milk, soy milk, steamed buns, fried eggs, boiled eggs, boiled corn, fried white melon, stir-fried broccoli, stir-fried Shanghai green, homemade potato chips, stir-fried beef with dried tofu, spicy dried radish, group of heroes, pickled mustard, freshly cooked beef rice noodles, etc. Failure to meet your satisfaction is our shortcoming, and we will work hard to improve! Thank you for your valuable suggestions. Recently, guests have not responded to the above!
Guest User
Wind Listening Double Bed Room
Stayed in ott 2023
Solo travelers
12 review
Amazing
Posted on 20 gen 2024
The hotel is located in Songpan Ancient Town. The exterior is antique and very charming. The interior has been renovated with a sense of design. This hotel is also the only hotel in Songpan Ancient City that has its own underground parking lot, which is very considerate. It's just that the entrance and exit of the parking lot is not easy to find. The decoration in the room is also very unique. The hotel is very new and the bedding is very comfortable. The only problem is that it is too cold in Songpan at the end of October, and an electric heater is simply not enough.
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6/19
Response from Property: Thanks for the beautiful review. I took so many beautiful photos. Now the high-speed rail is open and can go directly, with convenient transportation. I look forward to the different scenery of the four seasons and your coming again!
Anonymous User
Business Double Room
Stayed in nov 2023
Solo travelers
15 review
Outstanding
Posted on 7 nov 2023
The overall design style is very distinctive, clean, tidy and comfortable. The experience is very good and I am very impressed. I will come again and have recommended friends to stay in Songmaoli when they come to Songpan.
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Response from Property: There are always some surprising encounters with the beauty in this world, such as when we met you and your beautiful comments.
Guest User
Business Room (2 Beds)
Stayed in gen 2024
Family
1 review
Outstanding
Posted on 5 apr 2024
Very nice, warm and with a great sense of design
Original TextTranslated by Google
Response from Property: Thank you for your 5-star praise and your recognition of us. Welcome to visit us again next time. Your encouragement is our driving force. We will do our best to make every passenger have a pleasant journey. Thank you again for your choice.
Guest User
Business Double Room
Stayed in ott 2023
Solo travelers
21 review
Posted on 12 nov 2023
It’s 2℃ at night and there’s no floor heating! I don't know what the store thinks. The best hotel in the scenic area. There is no floor heating. I have no desire to stay at all. I immediately booked a flight for the next day and flew away. I originally wanted to stay longer.
Original TextTranslated by Google
Response from Property: Hello distinguished guest, on the plateau in winter there is no heating and the water is frozen and the hotel cannot operate. The hotel's heating is provided by the government's central heating, and the temperature is regulated by the state. I deeply apologize for the unpleasantness this has caused you.
Xiaohua·youshijie
Business Double Room
Stayed in ott 2023
Solo travelers
1 review
Amazing
Posted on 23 nov 2023
A very stylish and high-quality hotel, beautiful! It's good as a check-in hotel, quite comfortable, and the location is convenient!
But there aren’t too many hotel staff. We had to check out very early. I didn’t see any staff, so I could only put the key card on their reception desk and leave.
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Response from Property: Thoughts in my heart, thoughts far away, deep feelings, shallow words cannot describe the grand scene, cannot describe the depth of love.
Guest User
Wind Listening Double Bed Room
Stayed in ott 2023
Couples
6 review
Posted on 2 gen 2024
Before the county heating system, the hotel did not have separate heating. Although electric blankets were prepared in the room, the front desk did not know about it. From check-in to check-out, there was only one person working at the hotel. If you needed anything, you had to go to the front desk yourself. I was shocked.
Although the old town of Songpan is worth seeing and the hotel environment is very good, I was still shocked.
Original TextTranslated by Google
Response from Property: The hotel is centrally heated by the government in winter, so it is relatively warm. We have worked hard to improve the valuable suggestions you have put forward. Just call 6666 in the hotel room and you will be at the front desk. We will deliver everything you need to the room! The hotel front desk works on a rotating basis, so there is only one person working!
Guest User
Business Room (2 Beds)
Stayed in ott 2023
Other
1 review
Outstanding
Posted on 26 ott 2023
A very amazing hotel. It seems that the rooms have many layouts, but they all have different designs. The location of the hotel is good, and we can shoot movies at night. The only thing is that there is no air conditioning, but this season does not affect it. The waiter's attitude was far-fetched and he asked me if I had extended my check-out until two o'clock. The waiter told me that it was best to check out at 12 o'clock because he would have to deal with subsequent guests... I was confused. There was certainly a reason for my delayed check-out.
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Response from Property: Thank you for your beautiful review. I wish you a warm and pure life, never giving up love and freedom, countless flowers and romance...
Guest User
Business Double Room
Stayed in ott 2023
Friends
7 review
Amazing
Posted on 6 ott 2023
The location is good and close to the ancient town of Songzhou. The B&B is overall beautifully decorated from the inside out.
Facilities: The internal facilities are poor, the room is not soundproofed, and the water next door is buzzing. The water in the bathroom is not handled well, and it feels like water is flooding the mountain.
Original TextTranslated by Google
Response from Property: Sorry for giving you a bad experience. Poor water quality often leads to blocked sewers. After long-term efforts, we have solved the problem of blocked sewers. We look forward to seeing you again.
Guest User
Business Room (2 Beds)
Stayed in set 2023
Friends
25 review
Amazing
Posted on 8 set 2023
It is said to be the best hotel in the ancient city. It has a great sense of design, large room space and relatively advanced facilities. The only drawback is that maybe because of the off-season, there are few guests and service staff, so the service can't keep up. If you need anything, it can't be delivered to the room. You need to go to the front desk to pick it up yourself.
Original TextTranslated by Google
Response from Property: It is a pity that we could not get your 5 stars. We are working hard to improve. Now if you need anything, just dial the room number 6666 and you will be at the front desk. The lady will deliver what you need to the room. Looking forward to seeing you again
Anonymous User
Wind Listening Double Bed Room
Stayed in ago 2023
Family
11 review
Posted on 2 set 2023
The family drove from Malkang to Songpan and was very tired all the way. The hotel's hardware facilities are good and it has artistic design, but the soft service is not good. There is only one person at the front desk. There are two big plateau flies when entering the room. I need to change rooms immediately. What I want to complain about most. The hotel did not have air conditioning, and the temperature difference at night was only 6 degrees. The child was too cold, so I had to add a quilt. The breakfast the next day was the worst I had ever stayed in along the way. There was no bread or fruit, and there were only a few choices. All in all, I was very disappointed. The child had a fever the next day and had to rest. Fortunately, he was later given understanding and support for late check-out.
Original TextTranslated by Google
Response from Property: I'm sorry that you had a bad experience. August is the most comfortable season in the plateau, with an average temperature of 25-28 degrees. Our county has centralized heating, which will be stopped on April 1st. Breakfast usually has 18 or 19 kinds of food. I'm very sorry that there is no breakfast that suits your taste.
Guest User
Wind Listening Double Twin Room
Stayed in feb 2024
Family
4 review
Posted on 14 feb 2024
The small section of cobblestone pavement and the high threshold of the door are not very friendly to people carrying boxes. The shower is full of cold water. How can I wash it on this day? The floor heating is very warm. The chef went home during the Spring Festival and there was no breakfast. . .
Original TextTranslated by Google
Response from Property: Hello, VIP: The high threshold of the hotel is the hotel design and also our custom. As for the difficulty in pushing the box, I explained to you at that time that you took the wrong road. There is a direct elevator in the parking lot, and you took a detour from the parking lot. The lack of hot water was a sudden incident of cold weather on the plateau. It happened only this time and it won't happen next time. The breakfast was clearly written on the order and there will be breakfast next time.