Best Hotels near Helen Putnam Regional Park: Windsor Drive Trailhead, Sonoma County

Love this hotel great deal, nice rooms, and amazing bathroom shower and cool bluetooth mirror.

🛎️ Excellent customer service. Fast check-in! 🛏️ Clean rooms 🏊 Nice swimming pool

The breakfast is simple but the quality is very high. The room is small but very clean. There is an iron hanger brand shower gel shampoo body lotion. The environment is very style and special. The fireplace in the hall is very lively and has a strong price and is invincible.

We were a family group reserving two rooms. One room was a King. The King room had only one set of towels in the bathroom. A call to the front desk promised towels would be delivered. It never happened and someone finally went downstairs and asked at the front desk. The second room as 2 Queens. Two Queens can sleep 4 people. The bathroom only had 3 sets of towels in it. After showering and settling in for the night it was discovered there was no tv remote in the room. A call to the desk said to come downstairs and get one. No one wanted to redress and go downstairs so the front desk finally delivered one to the door. There was no soap for the bathroom so we had to remove the body wash from the shower. A bar of soap at the sink would have been better. There is no counter space in either of the bathrooms nor were there any hooks on the bathroom wall to hang anything. Clean towels were piled on the back of the toilet. I prefer clean towels to be not be stacked on a toilet. There were stains on the carpets. In the room and common areas. Internet was spotty in one room where someone needed to log in to a business call.

Traveling on a stay-cation in NorCal and stayed at 3 IGH properties in a row. I have the other two to compare but I also am a prof. meeting planner and stay at a ton of hotels. I even inspect them for a living, so my perspective is with a critical eye. The entrance is a bit tricky even though I arrived after dark, making any signage even less effective. Once in the open-air parking garage, there was no ”Entrance” sign over the doors nor an exterior logo'd rug. There is a foyer with the ONLY hand sanitizer station that I was able to find! Morgan greeted us at the front desk and was a real delight and he alone made this stay worthy of the 3 stars! Here are my observations upon arrival: *Of the 4 pendant lights over the front desk, 3 worked *The small marketplace was out of bottled water - NONE in the entire hotel! *No dining option and ONLY coffee to go in the morning; NO danish, fruit or granola bars to be found! *Morgan was working alone with a 63% occupancy, There are 4 floors. My room was on the 3rd with a view of a goat farm. It was a quiet room however; the mattress was quite soft and mushy. Upon unpacking, we found the following problems: *A dirty bath towel and a used face mask in the closet floor. *The safe was locked, we were provided the ”master” code to unlock it! *No washcloths *Used bath amenities Causing me to realize that no Covid-19 protocol is being adhered too. My opinion is the owner is micro-managing this property and placing profits over his franchise obligations! This is a Holiday Inn, not a Holiday Inn Express, so the expectations of a full-service property were warranted.

The room was not soundproofed. Woke upstairs numerous times the first two nights. It would be much better to live on the third floor. The service was welcoming. Breakfast was ok. The hardware facilities are average.