Ibis Styles Sorocaba Santa Rosalia

Hotel needs management/renovation, I will describe it without exaggeration: 1-Suite, the intimate shower, the broken trigger, the jet to wash intimate parts was a juggling act, having to aim and open the valve simultaneously 2- the shower door did not close completely, leaking water throughout the bathroom area 3-restaurant the air conditioning was either poorly adjusted or maintained at a hot temperature 4-bathrooms in the restaurant without soap to wash your hands 5-swimming pool with an area that must be formed, part of the covering is peeling off and could fall on guests 6-pool edge needs to be washed with a wap, dirty stones and haven't seen water and soap for a long time 7-gardens and plants have not been watered 8-valet twice I waited more than 20 minutes to pick up the car, I only answered because I went to pick up the valet in the garage I won't go back to that Ibis in Sorocaba

Cleaning is done every day and it is relatively tidy. There is a supermarket nearby downstairs, which is very convenient. Breakfast requires an extra fee, but except for the sprouted orange seeds, everything else was okay. Overall it's very economical

The room was good and safe.

Very good fitness area, heated pool. Large room, good shower, quick and kind service.

Unfortunately, the service was not good, we had to complain about being charged for the daily rate already paid and for placing us in accommodation that was not reserved, single beds for double beds, in addition to the lack of professionalism of one of the attendants in saying without checking that you had booked single beds, even with the voucher as proof of double bed reservation.

Complicado Complicado, mudar quarto para sai do barulho, não era possível (visivelmente não estava lotado), vincular café a estadia difícil, estacionamento separado, condições do hotel e limpeza ótimo, valores dos itens de bar absurdos, internet ruim, TV analógica somente!