My first impression when I checked in was good, I made a reservation from tiket.com for a deluxe room and then they gave me a free upgrade to a premiere deluxe room. at that time I was given a non-smoking double bed room 208. I asked to change to a smoking room and they gave me a smoking twin bed room 230. When I entered the room, it seemed that the room was not ready because there was still trash on the floor, in the bathroom trash and used drinking glasses (with water) and used hotel sandals in the bathroom. after I complained, I was given room 245, a smoking double bed with a view of a dirty roof. I have made a request on that night that tomorrow I want to see room 208 non smoking with a city view. Next day in the morning there was no confirmation from the hotel that they can showing the room that i requested last night and when I confirmed, they said the room was fully occupied. when I complained to the receptiom desk by phone, I was approached by 3 hotel staff to the room. when I submitted my complaint, the three of them seemed to be attacking me back by blaming me for not contacting the receptionist since morning to see the room. Otherwise they dont have good coordination between each other when they changing their shift. the way they serve guest complaints is really very horrible, terrible. it seems they don't want to be blamed and are self-defense. this is very bad complaint service. then on the second night I had an order at a restaurant on the 1st floor and 6th floor. When i finished on 6th floor i asked the cashier to get the payment in my room because and it must to be paid on that night. 00.34 WIT They came to my room and i make the payment by transfer after few times confirmation about my order because there was a wrong order in my bill. And at 01.00 WIT they knocked again my room door and called straight to the room just to ask the bank proof transfer of my FnB billing. they seemed to really chase me for this payment bill (the bank transfer proof) like I will going to run away from this hotel, even though I'm still staying 2 more nights here. when I complained what they did it to me, the restaurant staff blamed me too (again) by saying ”you also asked for your bill when we are closing already”. What a damn god!!! Self defense (again). Even though while I was on the 6th floor no one saying any information about the closing bill, their last order and their closing time. And when I asked about the maximum what time of their SOP when they want to disturbing the guest, the woman was just silent. they knocked the guest room door and called many times at 1 pm in the morning just to ask for proof of payment transfer like a very very very important urgent emergency thing. Thats the story of my first night stay in this hotel. I dont know what will gonna happen again in my next day until check out. the way they serve guest complaints is really bad and very bad. staying here gives the impression that it is
Nice good clean simple hotel with 24 hour FnB services, Free Internet WiFi, 24 hour Room Service, 60 Channel Satellite TV and so on... Just a short walk away where you can find all sort of local delicacy. Also with a beautiful sun rise view at the bay....
We stopped for one night after our scuba diving trip at Kri Island. We did ask for a non smoking room in our original booking but was given one smelt like a chimney. The front desk staff was very apologetic and a different room was given. The standard room has no window so it is on the dark side even with all the lights switched on. Buffet breakfast was included and I found them very tasty. There are plenty of local eating places around the area and a good meal can be have for around IRp35,000.00. Good value.
1 review
3.6/5
Price from
PKR 7,937
per night
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Comfortable hotel located on the heights of Sorong, a little away from the city center. Kind and available staff. Nice room, clean and quiet air conditioning. Sea view. Good value for money. Special mention for the restaurant located at the top of the building with a view of the city and the sea. Super nice staff especially Tasya but service a little long. Breakfast is designed almost exclusively for Indonesians, which leaves only toast and eggs for those who don't want to tackle cooked meals first thing in the morning. It's a shame because the buffet is plentiful. There are few Western tourists in Belagri, this perhaps explains it.
This is not an expensive hotel and it is well located. But it is very poor. It is basic as the price would indicate but the place was still underwhelming. The internet (wifi) barely functioned with constant drop outs. And the bathrooms were well overdue for a decent clean. While we were there, there was a church convention. This meant that the corridors were full of running, screaming children all day long. Ok kids will be kids. But at 10pm we finally had enough and tried to find something resembling adult supervision. The hotel apologised. The rampaging, running and screaming finally died down at around 11pm… God forbid you were on an early flight and was looking for sleep.
We stayed one night before our dive trip and one night after before flying home. They kept two bags for us while we cruised. Both checking were easy. They allowed us to get into our room early. Definitely caters to people headed out on dive/cruise boats. Good service, clean and safe.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. In select rooms, the hotel offers visitors access to bottled water.It is worth noting that certain guest bathrooms feature toiletries and towels for your convenience.
Experience an abundance of unparalleled facilities and features at City Homestay. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of complimentary parking directly at the hotel. Smoking is limited to specified smoking zones.
For the same price, you can get a better hotel in Sorong . My superior room was clean but much tired. However, bed was confortable and bathroom have hot water and good pressure but sink was broken. It was impossible to adjust the A/C whit the remote controle: it was ”on” or ”off.” Breakfast should have more choices.
This hotel is located next to the Domine Eduard Osok, Sorong airport. It takes 10 minutes by walk you can get to the airport and it's good for those who takes the early morning flight. The front desk staffs are very friendly and helpful. Room are clean except the pillows are not comfortable or maybe need replace the room which I stayed. Overall is still good for a night day.
26 reviews
2.2/5
Price from
PKR 7,631
per night
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