Instyle Residences at Rizz Suites

Misleading and will not stay again My experience at Rizz Suites was not satisfactory, and I have no intention of returning. Construction was still ongoing, with noisy work taking place from 9 am to 5 pm every day, except for the last day due to heavy rain. Unfortunately, as I arrived in the afternoon and the front desk staff left by 5 pm, there was little I could do until the following day. Despite my request for a refund due to the misleading information about the construction, I was denied. The room I was initially assigned had appalling conditions, with blood/vomit stains on the pillowcase, holes and stains on the blanket, and a persistent sewage smell emanating from the drains every morning around 6 am. The TV didn't work properly, and there was a loud noise coming from the refrigerator every night. Coupled with the disruptive noises at night and ongoing construction during the day, getting a decent night's sleep was nearly impossible. Although I requested housekeeping to replace my bedding, they only replaced the sheets, and the issue with the blanket remained unresolved, possibly due to a language barrier. After several attempts, I managed to communicate with the front desk on the third day and requested a room transfer since a refund was not forthcoming. Despite their efforts to address my complaints, including sending security to fix the TV, the sewage smell persisted. Although the subsequent room I was moved to was an improvement, it was too little, too late, and the construction noise continued

The place was great in every way The stuff was excellent From the check in working at the Infiniti blue office Luna and Luis was very professional And the security and maintenance staff at the actual rizz hotel all was great Definitely will stay here again, and the apartment is big and beautiful.

I had first booked in another Airbnb in Sosúa, but then had to get out quickly because the apartment and the complex were dirty. Spontaneously then in the evening I found the Rizz Suites and I am very excited. Completely new and modern with very good service.

Was there for a few days, was nice in general, looks like a new property they were still working on a few things but I would be happy to come back. Was pretty close to everything they also provided me with a rental car which I appreciated also for a probably way better day I could have got my self! Good people there!

Rooms are very nice