An Hotel Satrio Kuningan

Amazing location and great staff. I will definitely be back.

Uuuuf: This is exactly what you expect at this low price. Mattress, bedsheets condition are 0/10: stained with blood, whatewer liquids, hair, spiders and lice. I basically used the place to shower. AC is only on fan mode, shower water is barely warm. Only clean thing there was the bathroom sealed amenities (hopefully). I had to search the bugs by photo to make sure its not the bed bug but just lice. In any case ill quarantine and wash my clothes and whatewer was in that room before going back home. Lots of bugs on bed. I didnt want to take pictures of all the dirt. Positive side: The receptionist was super friendly. Location is great.

If you managed to find yourself here, you have made a lot of mistakes in your lie which led you here. The hotel looks good on paper but many problems. The location is obscure, poorly lit, not sign posted and non of the locals seemed to know where it is, not forgetting that the location was wrong on google maps. My taxi driver couldnt find the location, and my guest's taxi driver couldnt find this hotel. We finally arrive and I was thinking at least we are here and I can relax in my room. The room is clean and I think this was the only positive in the whole stay. Staff were busy with their phones and indifferent. We can forgive this as we all have to work and sometimes these things happen. The problem is that everything in the room is broken. Water pressure isnt there, bathroom tap creeks, shower faucet doesnt have pressure because its leaking, the toilet works great but the bidet leaks at source when used so that when you are washing yourself, you start to feel your feet wet. The picture frame on the wall is skewed so that it sticks out of the wall. The internet is terrible. The funny part is that when checking out, the receptionist has to take the lift up to the room to inspect it so that I could checkout. Most hotels use whatsapp to ask the cleaning team if the room was in good condition or not. Well done for the cleaning team but everything else was a mess. This experience was annoying at the time but ater I think about it, its quite funny. Stay here at your own risk.

this hotel has fully demonstrated what a bad hotel is, by its black broken towels, narrow space, and dirty sheet

The sanitation is very poor, the environment is very poor