Cristian Imanuell
October 20, 2024
The receptionist and other hotel staff seemed unfamiliar with handling and not knowing how to communicate with guests properly.
for example I asked about a package that was left in my name and my room number. From security to the hotel receptionist, none of them knew. until it turned out to be placed on the reception desk.
in the morning I wanted to order breakfast, the staff shouted from the end "scan the barcode sir for the menu." yes because it was the second day I already knew what I wanted to order. I said I wanted to order not read the menu. then the staff shouted again from the end of the room, "yes just order it" yes I shouted "yes you come here I want to order" then he approached my table.
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