Ascott Sudirman Jakarta

Room and everything was great. We got free upgrade to 1-bedroom premier as well. Breakfast was delicious too! 💕

The hotel lobby is humid especially during hot day. Jkt is hot day most day. Gym only opened 6am-10pm Lift lobby on each room floor is humid and no aircon. As soon as you step into the hotel entrance, into the lift and out of the lift lobby before entering the room, the area has a musky smell and can be unbearable. To add on, there is no aircon along the lift corridor. Morning breakfast is quite limited. Indonesian cuisine selection is limited, international cuisine also limited. Inside the room, they do not provide any drinking bottles. There is water dispensing container but I am not sure if the container is clean and safe for drinking. So in the end I buy my own bottled water. The towel provided were well washed and over used, also smelly. Just like these towels just hot from the laundry and not propered air. Basically I just find the hotel condition IS OLD and not well maintained.

Good service and always ready to serve. Special shout out to Concierge team who tirelessly helped us to bring our grab food up to our room. Reception team were spontaneous with our request.  Well done!! Will stay again in Ascott chain as Ascot Sudirman team has painted and portrayed exemplary attitude.:)

This room was booked for my colleague because he doesn’t want to stay anywhere else when on business. It’s good value and within budget!

Meet the expectation, is within walking distance to Lotte Mall, standby taxi, has a Family Mart besides the apartment building and friendly staff yet the breakfast a bit boring.

Clean and comfortable. Only complaint was that they took 15min to send me a simple shaving kit when I was rushing for time. I had to call 3 times to get it sent up to me. Should have left such a basic amenity in the room for a male traveller.