The Residences at Puri Casablanca

Had a happy staycation at Residen Puri Casablanca for 3 days and 2 nights. We were on the 32nd floor, room 05, which was a 1-bedroom unit. It was super spacious, about 70 sqm if I'm not mistaken, and very clean. It had a bathtub with hot water and complete recreational facilities like a garden, sauna, gym, 3 swimming pools, a jacuzzi, paddle court, jogging track, and more. The location is very strategic as it's close to Kokas (Kota Kasablanka mall), just a 10-minute walk away. The service was good and friendly. I'll definitely come back here again next time.

The rules at the swimming pool are really confusing and seem unfair. We were reprimanded for wearing t-shirts while swimming and weren't allowed into the pool. What annoyed me was that at the same time, several other guests were also wearing t-shirts but weren't told off at all. So, do the rules apply to all guests or just to certain ones? If there is a dress code, please apply it consistently to all visitors. Don't be selective in enforcing rules, as this makes guests feel unfairly treated. It's a great shame because one of the reasons we chose to stay at this hotel was its swimming pool facilities, but we ended up feeling uncomfortable using them. Aside from that, the hotel facilities are actually quite complete, and the service is good. However, some parts of the hotel are starting to look quite old, and I think it's time for an update to match the price and guest expectations. Hopefully, in the future, the hotel management can be more consistent in enforcing rules and improve the quality of facilities, so guests don't leave feeling disappointed.

The bathroom had standing water, the interior was old, and the surrounding rooms were very noisy. The receptionist was not communicative.

Kid-friendly! There are lots of facilities... the pool is great... and there's even a mini-market downstairs, so it's easy to grab snacks or food.