beddardlorraine
June 6, 2024
All the staff at the White Hart are just so lovely. Nothing was too much trouble, the food was excellent, service excellent, my room was cosy and was called The Cosy Room. The owners are so blessed to have such lovely staff. Tilly, Hannah, Lexy and the lovely young man that served the suppers and lovely young lady who tried to sort out the problems with the individual openings of the room doors, so nice. The doors on the rooms did concern me, as my friend staying opposite me got stuck in her room and had to call down to reception for someone to rescue her. Apparently it was due to the heat and a swollen door and waiting for a new door lock. I also heard the couple next door to me having a problem with accessing their room because of the difficulty with opening their room door. The staff could not have been more helpful but I do think the owners are responsible for ensuring the locks on the doors are changed to avoid the problems reoccurring. Health and Safety? However, that's the only thing I can fault. As I said staff could not have been more kinder or more helpful, they really were brilliant. Thank you.