Hotels near TASYA CMB, South Palu

Okay, sorry, warm water

It seems that because of New Year's Eve and full occupancy, the hotel is overwhelmed with serving guests. At breakfast at 9 o'clock, most of the menus were finished and not refilled, even though it seemed that there were still many guests arriving for breakfast. The egg station is also empty due to waiting for eggs that are out of stock.

The hotel service is satisfactory, the breakfast menu is varied

Mainly the location is good, there is a swimming pool and gym, and there is no other better hotel in Palu after the earthquake and tsunami. All of them are a good choice. If you want to live a better experience

This hotel is incredibly poorly staffed from the general manager to the chamber staff. I had been travelling in the national park before arriving so I was dirty and dishevelled. When I arrived the manager was stood outside and stared rudely, as though we were scum. I assumed he was a customer ans stared back to challenge him. Eventually he smiled at me. When I went to reception, I was shocked to realise he was the manager. My guide was trying to check me in and to show him a copy of my identity card. He was refusing and rudely insisted on seeing my passport. I have Indonesian residency and my card is enough there is no reason under law for him to need my passport. It is not just that he did this, but how rude and superior he was when he did it. This is not the way to treat guests. I will admit to being rather scathing with him and after a little while he became obsequious, dropping his superiority. What is most ironic, about this is that the hotel room they gave me was dirty and exceedingly poorly maintained. I found hairs in the bed and insisted they change the sheets. The door of a cupboard fell off when they did this. The maintenance people's solution was to hold it in with a piece folded up paper so it fell out again an hour later. One of the plug sockets did not work. The chair in the room was so filthy the arms were black. I am afraid as the manager had been so snobby and rude, I took some delight in making him come and see everything and forcing him to fix it. If he had been nice I probably would have stopped at the sheets. Anyway, long story, but I would not stay here again if I could avoid it. And the owner should fire their incompetent manager who spends far more time making himself look good and standing around intimidating guests than doing his job and supervising his staff. In covid times in particular - it was not like he had many guests.

An old-fashioned hotel management company, the breakfast is 6-10 o'clock, and the breakfast is good. It's really great to watch the sea while eating outdoors. The only downside is that the speed of WiFi is relatively slow. I use 4G for the whole process. The speed is very fast. Didn't go to the gym. When using Grab to take a taxi in the lobby, the check-in location should be the lobby at the back.

The staff are friendly and kind, the view is also pretty good. service is good