cindybS1643SA
June 24, 2024
This place has some serious problems. It is old and outdated. First our room was not ready... we got a call about a half hour later that it was but when we went there they had just started cleaning it. My daughter happened to be staying there also so we just went to her room. We decided to go to the pool and there were NO pool towels...when we called they were supposedly in the dryer, however, my daughter told us there were none there the day before either. There were still none there the day we checked out I was told. 3 days without towels. Our room which was a king size suite needed a complete overhaul. If you are going to advertise that it has a kitchenette but had absolutely NO dishes, cups or any kind of utensils. The bathroom faucet was loose and u could turn it around completely. The pool area had tiles falling off the walls and the pool and spa were cloudy. Oh yea the had NO hot breakfast that day either. They did have cereal and a little danish but that was it. I have stayed in Hampton Inns all over the country. Its my favorite hotels to stay at, however, this one is in need of some serious up keeping and it needs new management also.