Hotels near BrightHouse, South Shields

All very good for what we paid, No problems. Enjoyed our stay

Even though the hotel is large and busy, it was a pleasant, relaxing stay. The location is a bit remote if you don't have a car, but the staff arranged good local taxis and directed us to the nearest Metro station.The rooms are good basic standard,the health club and pool are excellent and the bar-lounge has a well-organised bar and lots of TV screens to watch sport, including a nice side area with a big TV screen set up like a mini-cinema.The only moan was the breakfast - the scambled egg was very watery, the fried eggs were oily - the bacon sausages and beans were OK but the potatoes looked unappetising. The croissants and toast were fine, though, and the coffee machine did a good job - can we have a wider variety of fruit next time we come, please? All in all, I would recommend the Village as a pleasant, affordable place to stay with excellent facilities. We'll cetrainly come back when we're passing through Newcastle.

Service was excellent Very nice place Rooms was excellent. Food was nice and hot situlaterd in a nice area will be coming back

I went to the county hotel for a weekend away with my partner we went to check in staff were friendly and accommodating very pleasant went up to our room it was very clean and well layed out the bed wasn't to hard or soft the hotel its self is in an ideal place very close to all activities we booked a table in the Hudson restaurant in the hotel again I was blown away with the service all staff were so friendly and food was fantastic we also had breakfast included in room price the price was cheap for 2 breakfast all you can eat continental especially in a 4 star hotel food was beautiful we will defo be going back

I stayed 4 nights as part of a National Coach Holiday trip, with Bed Breakfast and Evening meal included in the package. The location of the hotel and the communal areas cannot be faulted, and all areas were very clean. The staff were helpful and friendly. The big disappointment was being told that we could not get our evening meal until 7.30pm. We had to pre book from a 3 course menu on arrival and subsequently each evening. 7.30 pm was late for a lot of us, being of a mature age! Also service was badly planned as the waiting staff came out and went round the room asking who was having which dish. This not only took a lot of time and also some people forgot what they had pre -ordered. With 3 courses to serve we did not finish until 9pm. This is not the waiting staff's fault, but bad management practice. However on the fourth night, all was chaos. two more coach parties had been booked in and there was mayhem, and a near riot in the dining room with about 160 people trying to get seated. it was after 8pm before service started, again not the fault of the staff. A lady on our table did not get her starter at all. I think she was quite relieved as Bruschetta does not consist of a lump of soggy brown bread, a roughly chopped tomato, some thick slices of onion, and the half dead and wilted salad greens which were served with most meals. No apology from the management. Breakfast was excellent. The rooms were a good size and were clean, but the bathroom was shabby, chipped bath and basin and a toilet seat that was not very secure. The beverage station did not get replenished until Thursday, and the dirty mugs did not get replaced throughout our stay. The. basin tap broke on Thursday morning, which I reported, but it did not get fixed. Can't fault the staff, but working practice and management leave a lot to be desired. Thank goodness for my fellow travellers, whose friendship and brilliant sense of humour made it all worthwhile. Also thanks to National Coach Holidays and our driver.

We stayed in a room overlooking the roadway and (I think) our room's double glazing was compromised as we could clearly hear the noise of every passing car - some which were boy racers with high revs. We complained to reception (as they asked how our night had been) and they apologised. Wether they reported it I don't know.

The hotel is new, spacious and well equipped. There is a children's activity area in the hall where children can read and play, and older children can also play table football. The hotel also offers dinner, and there is a bar for drinks. The room is very spacious. Most of the holiday family rooms booked during the trip are in the same condition. This room is the most spacious. The sofa bed is still spacious and comfortable. If you are traveling with children passing by here, living here is very suitable.

I use a wheelchair & my daughter is my carer. So had an accessible room on the ground floor. We also had our dog with us. I have to say that all the staff across the board from top to bottom are so amazing. They are kind, caring, helpful and make time to listen if you need them. The breakfast is always fresh, hot & tasty. The room is always spotlessly clean & the bed is so comfortable. I would recommend this particular hotel to anyone. You are made to feel welcome & respected by every member of staff. Will return in the future, no question about it. A huge thank you to each & every member of the team. You are all amazing. Thank you for make our stay so memorable & wonderful.

We went to Seaham with the kids for the glass beach and this was cheap and really really clean which was very good plus the bedroom for us was ample. The food was just outstanding especially the ty restaurant X the kids loved it and the staff was friendly, helpful x thankyou 🥰 xx